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List of the Top IT Services Providers | Best IT Companies

  • Softdesk Media

    QUALITY, STANDARD AND EXCELLENCE
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    Softdesk media is one of the most customer service oriented and high quality website designing company in India. We have team of experts who are dedicated to providing cutting edge website development related services as well quality search engine optimization (SEO) services to the worldwide customers. We are known for ... read more about Softdesk Media

    "Best Service"
    MyHouse Design
    < $25/hr
    2 - 9
    2016
    Indore, India
  • TMP Direct

    Best Call Center Service Provider
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    TMP Direct is an Award-Winning BPO company providing White-Glove service to our clients with 24x7 Omni-channel Support. The way consumers interact with their favorite brands is constantly evolving; TMP Direct is prepared to assist clients in the support of these ever-changing operations. TMP can provide flexibility ... read more about TMP Direct

    "Excellent IT services and support. Professionally resolved the issue with in timeline"
    Sachin Sachdeva
    $25 - $49/hr
    50 - 249
    New Jersey, New Jersey
  • Astrokyon

    Software & Hardware development
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    We design, build, integrate and set in motion entire galaxy of IT Solutions.  We assemble all elements of digital engineering and deliver innovation based on new technologies and science papers. We analyse and secure data and IT infrastructure. Our interdisciplinary team of specialists in the areas of software ... read more about Astrokyon

    "Empowering Biotech progress with stellar IT Support"
    Karolina Kocot, COO at Biosens Labs Sp. z o.o.
    $25 - $49/hr
    10 - 49
    2020
    Krakow, Poland
  • We started our journey in 2003, its been quite long time, we tried every efforts to make our client happier. We listen to our clients idea and dissolve it into scalable, high-performing digital solutions to meet every business challenges our clients focus on. Our services focus on Salesforce solutions, Mobile Soluti ... read more about 2 Redefine Studio

    "The team of 2 Redefine Studio is like my technology mentors"
    Shahnoor Sajjad, Founder at ShahnoorSajjad.com
    $25 - $49/hr
    2 - 9
    2009
    Karachi, Pakistan
  • Poeisis Tech

    Web Development Outsourcing Company India
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    Poeisistech is a perfect destination for all your web and  Mobile App Development services. We are equipped to provide quality solutions for your websites and mobile applications by using the latest technology. Poeisistech designs develop and delivers web and mobile applications that drive today’s businesses ... read more about Poeisis Tech

    "Exceptional Experience with Poeisis Tech - A Top-Notch Tech Partner!"
    Dastaan Media, CEO at Dastaan Media
    NA
    2 - 9
    2022
    Varanasi, India
  • NCS is a Leading IT Services, Products and Reseource provider firm funded in 2007 by MD Mr. Sunil Sahu. Company situated at Indore India but serving to global highly satisfied clients. IT has been having profound impact on business models and industries since the last few decades. Now, more than ever, business lea ... read more about Nenosystems Consulting Services Ltd

    "In-depth knowledge of AWS"
    Sajib Alam, Senior Software Engineer at Munich Re America
    $25 - $49/hr
    50 - 249
    2007
    Indore, India
  • Aim2Tech

    Your Extended Technology Partner
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    At Aim2Tech, we offer a full suite of IT services to help your business thrive in the digital landscape. Our expert team specializes in website design and development, mobile app development, and digital marketing strategies tailored to your unique goals. Whether you’re looking to boost your online visibility, en ... read more about Aim2Tech

    "Exceptional Transformation by Aim2Tech!"
    Careerkey Solutions, Director at CareerKey Solutions
    < $25/hr
    10 - 49
    2019
    Indore, India
  • Sampark Softwares Private Limited is a leading provider of software development and IT consultation services. Founded in 2007, we are a CMM level 3 certified and ISO 2015 certified company dedicated to providing innovative and high-quality solutions to our clients. Our wide range of services includes Microservices D ... read more about Sampark Softwares Pvt Ltd

    "Project Management with MHL"
    Ajay Mehta ITIL, MCA, B.Com, Transformation Project Manager at Metropolis HealthCare Limited
    $50 - $99/hr
    250 - 999
    2007
    Gurugram, India
  • Accrevent thrives on providing comprehensive digital solutions that optimize product development processes by accelerating digital transformation. We at Accrevent help with Strategic Insight & Direction, Process Development, Technology Implementations, & Operational Support by blending capabilities and Innovati ... read more about Accrevent Solution

    "Understand, design and implement MBSE dashobard system"
    Pravin.D4India, DRIVEN-4 SYSTEMS at DRIVEN-4 SYSTEMS
    $25 - $49/hr
    50 - 249
    2018
    Pune, India
  • Today, data has become the world’s most valuable (and vulnerable) resource. As our reliance on data continuesto grow, we face increased risk from an unprecedented level of new threats. Offering a unique convergence of cybersecurity and physical security that maximizes the effects of each, Interceptor has successf ... read more about Interceptor Security LLC

    NA
    10 - 49
    2008
    Columbia (Maryland), Maryland
  • The Hexaa

    Turning ideas into reality
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    The Hexaa is a software development firm that provides a wide range of digital solutions. For over 6 years, we have been assisting businesses all over the world in establishing digital infrastructure that is not bound by physical limits and enhancing their operations by developing effective digital solutions using cutt ... read more about The Hexaa

    < $25/hr
    50 - 249
    2016
    Lahore, Pakistan
  • Devler.io

    Devs Network from Europe
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    Devler.io helps to meet your experienced tech talent 🤝. We are the platform for matching projects and experienced and vetted European software developers  💻. Our technology stack includes ruby on rails, javascript (react, angular, node, react native), swift, flutter and we’re open to talk about what ... read more about Devler.io

    $25 - $49/hr
    2 - 9
    2022
    NYC, New York
  • Cloudester Software LLC

    Your Digital Transformation Partner
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    Founded in 2011, Cloudester is a bespoke software development company to deliver fast, usable, high-performing, and secured mobile and web structures built to suit your specific requirements. What sets them apart is their team of talented and passionate digital nerds who always stay on pace with the latest trends an ... read more about Cloudester Software LLC

    "They are a team of professionals and we would continue working with them for future updates."
    Pankti Shah, Founder & CEO at Sanskruti Salon
    NA
    10 - 49
    2011
    NYC, New York
  • DevelopWay CJSC

    Your software development partner in Armenia
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    DevelopWay CJSC is your software development partner in Armenia who will help you scale your business with technologies. We are an information technology (IT) service and consulting company with more 15 years’ experience and a focus on quality and efficiency. We value professionalism, commitment and responsibilit ... read more about DevelopWay CJSC

    "DevelopWay is a perfect partner when it comes to software development projects."
    Gevorg Gevorgyan, Interpreter of Japanese at JICA Study Team
    $25 - $49/hr
    10 - 49
    2009
    Yerevan, Armenia
  • Prakash Software Solutions is Microsoft Gold Certified Partner with specialization in Net and SharePoint development - Migration, BI, Branding, Web Parts, and Workflow. We have a team of near to 100 experienced and certified developers working on Microsoft, Open Source & Mobile technologies. We use tools like WS ... read more about Prakash Software Solutions Pvt Ltd

    "A good partner you can trust"
    Diego D., CEO at AM Digital Life srls
    $25 - $49/hr
    50 - 249
    2000
    Vadodara, India
  • LogicaBeans is a recognized local leader in boutique offshoring and take pride in working with our clients by helping them with cutting edge development tools and techniques that are applied to multi-sectorial used cases. We are an innovation engine for Nepal’s fastest growing startup environment and a pioneer in ... read more about Logica Beans Pvt. Ltd.

    "They are promising and outstanding to the services provided not only in words but in action."
    Sajina Maharjan, fianance cordinator at at east west concern
    $25 - $49/hr
    10 - 49
    2017
    Kathmandu, Nepal
  • Advancio

    We give you access to global top talent
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    We are an IT outsourcing and software development company with more than 10 years of experience in connecting you with a pool of prevetted global talent. Our network is made up of experts in recruiting and workforce solutions across technologies and engineering. Advancio’s industry expertise and full-se ... read more about Advancio

    $50 - $99/hr
    50 - 249
    2010
    Valencia, California
  • TATEEDA GLOBAL LLC

    Where Your Vision Meets Software Mastery
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    Based in San Diego, Tateeda is a distinguished custom software development firm and staff augmentation provider. Our impressive talent pool includes more than 100 seasoned engineers. We specialize in assisting companies across various high-tech and business sectors in crafting impactful and scalable software solutio ... read more about TATEEDA GLOBAL LLC

    "Software Development For A Pharmacy Network"
    Maryna Bizhikian
    $50 - $99/hr
    50 - 249
    2013
    San Diego, California
  • Minh Phuc

    Training & Manpower Supply
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    Minh Phuc Co., Ltd (MP Telecom) is the leading provider of Contact Center technology, Outsourcing Service and Business Process Outsourcing (BPO) in Vietnam. Since incorporation in 2002, MP Telecom has been dedicating efforts to putting Vietnam on the international BPO industry map. With more than 2,000 staffs nationwid ... read more about Minh Phuc

    "It's good BPO company in Vietnam"
    Andy Nguyen
    $100 - $149/hr
    1,000 - 9,999
    2002
    Ha noi, Vietnam
  • Kotwel is a human translation and artificial intelligence training data provider. Founded with an aim to empower the world's leading AI projects, Kotwel has been growing at a rapid pace both domestically and internationally, with most of the growth being experienced in Asia.

    "Kotwel followed our guidelines strictly and delivered the service well beyond our expectation."
    Christine Ng.
    NA
    250 - 999
    2021
    Ho Chi Minh City, Vietnam
  • Flynet is a leading supplier of host server integration software and services. Since 1995 Flynet have been building some of the industries most sophisticated web based solutions for UNIX, Mainframe, iSeries, VAX and MultiValue systems. The multi award winning Flynet Viewer software suite is used by companies like DHL, ... read more about Flynet

    "Their work on the project has been exceptional and I am completely satisfied with the service. "
    Matt billinson , Director at NDA
    NA
    10 - 49
    1995
    Cambridge, United Kingdom
  • Ellow Talent

    Hire vetted remote talent you can trust
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    Ellow is a leading global talent marketplace platform that connects organizations with the world's best freelance developers. Our platform was designed by seasoned software industry veterans to solve the pressing challenge of skilled worker shortages in today's workplaces. To ensure that only top-tier develo ... read more about Ellow Talent

    "It was a smooth experience. "
    Ajeesh Kumar , Chief Executive Officer at Web 2 Market, Inc.
    $50 - $99/hr
    50 - 249
    2020
    Kochi, India
  • Hello we are a team Gubanova & Partners! We are a team of 50+ technical recruiters with more than 10 years of experience. We work with specialists of any profile and level. We work in Poland, Georgia, Ukraine, Armenia, UAE, Lithuania, Latvia, Germany, Cyprus, Malta, UK, Israel, Spain, USA and many other countries. ... read more about Gubanova&Partners

    "Recruitment Java dev in Tbilisi"
    Alex Loban, Java, GO at A. Loban
    < $25/hr
    50 - 249
    2014
    Tbilisi, Georgia
  • Stridely Solutions India Pvt Ltd. is an ISO 9001:2015 certified leading global technology solution provider enabling you to avail digital transformation solutions based on cutting-edge technology tools and platforms. Our US arm and direct subsidiary is registered as Stridely Solutions Corporation, based out of Ohio(USA ... read more about Stridely Solutions

    "We've established long term friendships that go beyond IT support!"
    Jeff Bockert, VP of Business at
    NA
    250 - 999
    Mason, Ohio
  • Rabiloo

    Top Software Development Company
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    Rabiloo is a provider of IT consulting and software development services such as websites, mobile apps, mobile game development; business performance support system, and management system solutions. We have been collaborating with companies from many countries around the world such as the US, Japan, France, and Singapo ... read more about Rabiloo

    "A good choice for finding a vendor providing solutions for digital transformation"
    Trang Ta, Co-founder and Marketing Manager at 88GO
    < $25/hr
    Freelancer
    1970
    Ha noi, Vietnam
  • Arixess

    We solve business challenges with IT solutions
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    Arixess is a software development company with over 13 years of experience in the industry. We offer a range of services, including developing on-site and cloud IT-systems, platform-based and custom-made solutions, revamping and upgrading existing software, and integrating, testi ... read more about Arixess

    "Their professionalism stands out."
    Marat Rempel, Israel at LM Web Solutions
    $25 - $49/hr
    10 - 49
    2009
    Vinnytsya, Ukraine
  • Miri Infotech

    Top 1% Talent at an Unbeatable Price
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    Miri is a one-stop solution for software-based solutions. Founded in 2003, we are a IT Service provider, agile tech-solution developer with big capabilities. We're helping hands to offer the best IT solutions with increased productivity & greater insights. We create solutions to make your business, job, and wor ... read more about Miri Infotech

    "Talent pool"
    Danial Smith
    < $25/hr
    250 - 999
    2003
    Fremont, California
  • Global Mobility Services was established in 1994 with headquarters in Schaumburg, IL. We are a full-service IT consulting Women and Minority Owned Business, certified by City of Chicago. Our services include training and placements, managed services, on-site technical support, remote monitoring and management, and ... read more about Global Mobility Services

    "Outstanding Small to Mid Market Assistance"
    Christopher J Kouzios
    $25 - $49/hr
    10 - 49
    1994
    Schaumburg, Illinois
  • Deific India Group is consistently serving global clients for web & mobile app development services. For all possible technology platforms, we have expert resources to work with. Their expertise is enough to build the smart projects that mean a great success for the businesses in Cyberspace. The interactive ... read more about Deific India Group

    "Great place to work for."
    Ashwani Gupta
    $25 - $49/hr
    10 - 49
    2015
    Noida, India
  • Webhouseindia

    Website Design Company in Patna
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    Webhouseindia is a leading & most rated eCommerce & Website design company in Patna, Bihar. Since 2016, we have served more than 180+ businesses form different industry. Being the best Web design company in Patna, we understand how crucial it is nowdays to have a digital presence. We aim to design your website ... read more about Webhouseindia

    "No.1 Web Development company in India"
    Rohit Sah, Website Designer at at ZNet Technologies Private Limited
    < $25/hr
    2 - 9
    2016
    Patna, India
  • EdcNet oferă servicii superioare, fiabile și accesibile de găzduire web pentru persoane fizice și întreprinderi mici și mijlocii din întreaga lume.

    "I do not recommend EdcNet Web "
    Vlad Lup
    < $25/hr
    10 - 49
    2016
    Craiova, Romania
  • We develop tailor-made software solutions for startups and established companies. We combine the finest craftsmanship with innovative design and advise our clients on all digital and business decisions. Our team is hungry for innovation and supports you in all phases of digital product development - from the ... read more about Forwardcode Techstudio

    "Working with Forwardcode Techstudio was a seamless and enjoyable experience."
    Sahib Singh
    $25 - $49/hr
    10 - 49
    2019
    Jamshedpur, India
  • Techforce provides solutions for every business need and has been serving global customers since 2015.Focused on industry-leading technology, Techforce supports its customer’s growth with flexible, scalable, and intelligent solutions implemented and supported by an experienced technical force.

    "Metaversity SmartContract"
    Tarsha Weary, Web 3 Founder⚡ Metaverse Creator ⚡Masters Degree in Failing; Ph.D. in Getting Back Up! at SW Design Metaversity
    $25 - $49/hr
    50 - 249
    2015
    Naperville, Illinois
  • Parkhya Solutions Pvt.Ltd.

    Web, eCommerce and Mobile Apps Development Company
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    Parkhya Solutions Pvt. Ltd. is an ISO 9001:2008 Certified and central India’s leading IT Company that focuses on the areas that are critical to achieving maximum efficiency in IT environment utilization. Our specialized teams of IT professionals strengthen our offerings in the fields like Web Applications, Softwa ... read more about Parkhya Solutions Pvt.Ltd.

    "Very dedicated team."
    Ms Nadya, Owner at
    $25 - $49/hr
    50 - 249
    2011
    Indore, India
  • Crunch

    Digital solutions for enterprises & startups
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    Crunch is a trusted digital solutions company helping enterprises and startups to empower their digital transformation. We bring together the best engineering talent and wide technological expertise to meet the business needs of every customer. Industries we are experts at: Healthcare Fintech Insurtech L ... read more about Crunch

    "I carry the role of CTO in the company. We deliver innovative and robust FinTech solutions for small and big businesses."
    Danijela Pericic, CTO at Fintech
    $25 - $49/hr
    50 - 249
    2018
    Lviv, Ukraine
  • Infobahn Softworld Inc

    Leading technology & Professional services Company
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    Infobahn specializes in full-lifecycle project and consulting efforts conducted in strategic partnership with some of the world's most prominent companies. Infobahn provides a broad range of IT consulting services leveraging Onsite, Offsite and Offshore models. Our Management Team is experienced having created and ... read more about Infobahn Softworld Inc

    "Highly unprofessioanl and unstructured"
    Jasmeet Kaur, Account Manager at Pyramid Consulting, Inc
    < $25/hr
    250 - 999
    1996
    San Jose, California
  • Orion InfoSolutions

    Mobile & Web App Development Company
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    Orion InfoSolutions is a global IT service, software, and mobile game development company in Jaipur, India. We provide top-notch and rich-quality custom and business-ready software development services. Our wide range of IT services from mobile app & game development to web development and payment gateway services, ... read more about Orion InfoSolutions

    "Smart choice for Android development"
    Devendra Khoraniya, Team Manager at DMart Production
    < $25/hr
    50 - 249
    2015
    Jaipur, India
  • iGex Solutions have started providing quality based Mobile | Website | Custom Development Solution from 2009 and now it's more than 9 years and till now we have happily served more than 500+ Client based in India & Abroad. We always believe to design and develop the Custom Solutions for our Clients based on the ... read more about iGex Solutions

    "Amazing Experience, perfect cost of the project, great communication, constant updates and unlimited solutions"
    Mariam Kartlelishvili, CF certified UX Designer at SaleX
    < $25/hr
    10 - 49
    2009
    Ahmedabad, India
  • A glimpse about LEBAKA TECHNOLOGIES. Conceptualized with the notion that technology plays a major role in the day to day life of people, our goal and priority is to put ourselves in the customer's shoes, have an eye for detail and design products/services that will ideally cater to larger society. W ... read more about Lebaka Technologies

    "Quick response and faster deliverables along with that experienced team"
    Shyam Zaveri Manchukonda's, Company Owner at at Manchukonda's Shyam Zaveri
    $50 - $99/hr
    10 - 49
    2019
    Visakhapatnam, India
  • DigitalMara

    Custom Software Development
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    DigitalMara company has a large tech talent pool of highly experienced developers with proficiency in Java, Python, NodeJS, .NET, PHP, React, Angular, QA/AQA, etc. Our fully functional agile teams are flexible with evolving requirements and know how to work with fast-moving projects. Our portfolio i ... read more about DigitalMara

    "Highly Recommended"
    Scott Zuppan
    $25 - $49/hr
    50 - 249
    2012
    Tallinn, Estonia
  • UNL Solutions

    Dedicated Team, Dedicated Developer
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    UNL Solutions is a Dedicated Software Development Center with management office in Loughborough, UK. Having access to 100+ high-caliber IT professionals we serve organizations of all size across all domains offering dedicated teams that align with your internal processes to create software and mobile solutions tailored ... read more about UNL Solutions

    "Review for UNLIT Solutions"
    Matt Jeoffroy, Commercial Director at Other Media
    $25 - $49/hr
    50 - 249
    2006
    Minsk, Belarus
  • VADSTUDIO

    Your business is our priority
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    The company is engaged in professional development, promotion and maintenance of websites. We work with the CIS countries and the European Union. We localize and move sites to the top in the organic search. We promote the Google My Business profile and Maps to attract customers. To quickly launch a business, we offer ... read more about VADSTUDIO

    "I highly recommend their service to all my friends and people who really love theor Bussines"
    Alina Guleac, Sales Support at Flower Shop Balti
    NA
    2 - 9
    2018
    Balti, Moldova
  • 3sitservices

    Redefining the tech world with great innovations!!
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    We are a full fledge mobile and web app development company with a special focus on developing and delivering the most robust and flexible custom software to clients of various business verticals. 3S IT Services is an offshore custom software development company based out of India. Our expertise lies in creating h ... read more about 3sitservices

    "Exceptional Website Project: Transforming Your Online Presence with 3s IT Services"
    Shagufta Saifi, Owner at Adorr Group
    $25 - $49/hr
    50 - 249
    2022
    Delhi, India
  • We have an expert team to Develop & Design websites, software, and mobile apps.  Also application systems, hybrid applications, and ERP systems. Our company is the best company to meet up with your needs and wants. Kabyte follows distinctive development skills and methods. We have a skilled and innovative team ... read more about Kabyte IT Solutions Pvt. Ltd.

    "I have a great time working with kabyte it solutiond "
    Gayatri Takuli
    < $25/hr
    50 - 249
    2022
    Delhi, India
  • Oneskai

    Digitally Transform Your Business
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    Oneskai is a next-generation global cloud technology solutions provider to the IT and ITes industry. Our main goal is to solve the biggest challenges companies face every day and help them transform their business operations and grow the business significantly. Partner with us and turn your ideas into reality using ... read more about Oneskai

    "Quality of work, with personalize service"
    Rijushree Dey
    $25 - $49/hr
    10 - 49
    2021
    Kolkata, India
  • DevBrother

    Your Software Engineering Family
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    DevBrother is a boutique company with an individual approach to every collaboration, interested in building strong and long-term partnerships, based on providing the most efficient, productive, scalable, and maintainable solutions. Due to the exclusive partnership with Coworking Spaces, we have built one o ... read more about DevBrother

    "Extend our team with REACT/Node developers "
    Petr Datsko, Founder, CEO at SoftLoft
    $25 - $49/hr
    50 - 249
    2017
    Gdansk, Poland
  • GyanHost is one of the fastest growing design and development solutions companies which provide Web designing, Web Development, Branding, Digital Marketing and Security System Solutions. Our strength lies in the diverse mix of individuals who call themselves "GyanHost". (Yes We are geek)

    "Very good job done by Gyanhost"
    Technical Crab
    $25 - $49/hr
    10 - 49
    2018
    Jaipur, India
  • About Us Zrima Edutech Pvt Ltd.  is a Rising Service Provider in outsourcing BPO services , Back Office Services, Web Services, Software Development and Digital Marketing services. With our profound experience in the Back Office & BPO sector, we guarantee world-class Inbound Call Centre, Outbound Call Ce ... read more about ZRIMA

    "Fast Growing & Accurate "
    Travlocys
    < $25/hr
    50 - 249
    Gorakhpur, India
  • Seigo Software LLC is a global Technology and Marketing consulting provider to small-mid-large sized organizations.We enable clients to navigate their digital transformation and empower the business with agile digital at scale to deliver phenomenal performance and customer delight.Seigo's expertise include next gen ... read more about Seigo Software

    "Amazing Quality Service"
    Somenath Giri
    < $25/hr
    50 - 249
    2017
    Lewes, Delaware
  • Anviam Solutions

    The Programmable Logic Company
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    Anviam Solutions Private Limited is the leading software development company in India and USA offers the multiple utmost quality services like web development, automation, Digital marketing, android development, data science artificial Intelligence, and machine learning. We have been working in this field for the last ... read more about Anviam Solutions

    "I'm very grateful to have come across Aman Sharma and Anviam!"
    Tamer Auf, Founder & CEO at Selfbeam
    $25 - $49/hr
    50 - 249
    2016
    Mohali, India
  • Reconnaissance Technologies: Pioneering Excellence in Software Solutions Reconnaissance Technologies stands as a beacon of innovation and excellence in Nigeria's rapidly evolving technology landscape. As one of Nigeria's fastest-growing software companies, our unwavering commitment is to provide unparalleled ... read more about Reconnaissance Technologies

    "Brilliant."
    Joan Ewuruje, Project Manager at ULTRASHOT
    $25 - $49/hr
    10 - 49
    2020
    Abuja, Nigeria

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What is IT Service?

IT services are IT solutions delivered to customers without having them worry about the high costs and hazards associated with that service. Customers can aptly use IT solutions without the complexities of maintenance, warranty, scalability, and resilience. IT service companies supervise various processes such as network management, system administration, cybersecurity, IT systems management, etc.

What is IT Service Management?

ITSM is the system that allows the service provider to design, plan, manage, and optimize information technology (IT) services provided to customers. The main aim of an IT Service Management structure is to guarantee that the right processes and technology are implemented to meet the client organization's various business goals. ITSM is subdivided into three segments, Service Strategy, Service maintenance, and Service enhancement. Service strategy catalogs the best services for the business. Service maintenance focuses on project management, identifying issues and incidents, and adequately reporting on the adaption of the services. Through Service enhancement, ITSM deals with policy, procedure, and asset management.

The following are some of the most popular ITSM frameworks:

  • Information Technology Infrastructure Library (ITIL)
  • COBIT
  • Microsoft Operations Framework
  • ISO 20000
  • Six Sigma
  • The Open Group Architecture Framework (TOGAF)

What Are the Different Types of IT Services?

IT Services play an essential role in the growth of the business. The following are a few of the different types of IT services offered by the top IT service providers:

1. Cyber Security:

Several types of cyber threats can cause potential harm to the entire system by gaining access to and deleting organizations' or users' sensitive/crucial data. Implementing cybersecurity solutions aims to deliver a proper security protocol for computers, networks, servers, and other devices connected via the Internet. Cybersecurity likewise ensures that the data stored on these devices is safe from attackers with malicious intent. 

The following are the most potent cybersecurity threats:

  • Malware
  • Ransomware
  • Phishing
  • Social Engineering

The top cybersecurity organizations'tinuusers gather data to recognize potential menaces and obstruct any attack risk or vulnerability. They employ specific threat-hunting proficiencies, such as 24/7 security monitoring, frequent policy changes, etc., to identify security flaws in the system. The service provider also investigates and manages breaches to eliminate the attack's root problem, allowing users to resume business as usual quickly.

2. Database Administration

Database administration signifies several activities executed by the data attack'sinistrators, which warrants that the database is always accessible when required. The top database administration services ensure periodic database monitoring, security, and troubleshooting. The administrators tweak specific parameters like server memory allocation, disk usage, file fragmentation, etc., to enhance system performance and produce reports from queries, which are then run against the database.

A remote database service provider helps businesses balance database administration and their core business process. Clients can get on-demand scalable solutions by investing limited time and money. Besides, leveraging the outsourced management team’s expertise and explicit knowledge can positively impact the business.

3. IT & Networking

A network is a combination of workstations, servers, mainframes, and interface device team'sc., connected, enabling data sharing. The relation between these interconnect devices, known as network topology, helps identify their communication hierarchy. Typical network topology includes Bus Topology, Ring Topology, Mesh Topology, and Hybrid Topology, among others. 

Switches, routers, and wireless access points are some of the essential networking nodes. These nodes effectively communicate with one another and other networks, establishing a communication channel. Different types of systems are classified depending on the geographic region occupied by them or their chief operative purpose.

Networks based on the operational area are:

  • Personal area network (PAN)
  • Local area network (LAN)
  • Metropolitan area network (MAN)
  • Vast area network (WAN )

Networks based on activity are:

  • Storage area network (SAN)
  • Enterprise private network (EPN)
  • Virtual private network (VPN)

4. IT Consulting

IT consultancy providers create a road map for sourcing, employing, and maintaining IT assets and resources. An IT consultant provides organizations with best practices for applying IT solutions and services to their business objectives. IT consultancy helps implement cybersecurity, cloud environments, network infrastructure, ERP, and other IT solutions.

IT service providers understand and analyze the IT requirements of their clients and advise solutions and services accordingly. They further manage and supervise the implementation process, simultaneously assisting organizations with the transition process. It is crucial to subcontract IT services and solutions to the top IT services companies to ensure that the system functions correctly and securely.  

5. Staff Augmentation

To simplify, staff augmentation is hiring technical talent across the globe while directly managing the augmented team. Proprietors can handpick the candidates that fit business requirements while molding the augmented team, no matter how and when required. Staff augmentation does not require infrastructural investments while simultaneously reducing time spent on recruitment. 

Client companies can accurately leverage external and internal resources while identifying and filling the existing skills gaps by staff augmentation. Staff augmentation promotes access to industry specialists lowering the training and development cost and efforts.

However, assessing vendors offering staff augmentation analyze whether they can deliver what they claim. Please inquire about the lead or lag cycle time for staffing, their bench strength, and even the ability to assign candidate profiles.

What is Managed IT Service?

Managed IT Services or an autonomous third-party service provider remotely manages the host company's IT requirements. To handle IT services, several businesses require extensive infrastructure, such as multiple networks & servers, switches, VOIP phones, robotics, etc. These demands are subcontracted to a managed service provider to reduce setup costs while enhancing productivity. The IT service providers deliver uptime maintenance, data updates & installation, network monitoring, installation & maintenance of company-specific apps, helpdesk services, and system integration services.

What Are the Benefits of Outsourcing IT Services Solution?

Most enterprises often choose to outsource their IT services and solutions for a variety of purposes. There are several benefits of outsourcing IT solutions, such as:

1. Reduce Costs:

Outsourcing enables decision-makers to concentrate on the overall budget of the project as well as allot human resources where they require them most. Hiring and training a team of IT experts and setting up the required infrastructure can be costly. Besides, by subcontracting services, businesses save substantial money on hardware expenses, software licenses, maintenance, etc. Moreover, firms can acquire highly skilled employees at a lower cost.

2. Experienced Resources:

Outsourcing IT services allows businesses access to a highly talented and skilled workforce from across the globe. The IT service companies ensure that the staff assigned to your project is certified and possesses experience in the relevant field to deliver the required IT solutions accurately. Besides, as the top IT solutions companies have worked on multiple projects ranging from various bandwidths, they can quickly and efficiently tackle any unforeseen issues.

3. Innovative Technologies:

The need to match pace with the changing trends and technologies is crucial for organizations. The best IT service companies possess the resources to implement the newest and innovative tools and technologies right away. These service providers are well aware of the upcoming trends and can aptly integrate them within the business. However, as mentioned in the first point, setting up an up-to-date in-house IT service infrastructure can cause a dent in the business’ budget.

4. Support and Maintenance:

The best IT services companies assist their 24/7, throughout the year, to their customers. Businesses can raise concerns over the phone or via email and get someone to resolve the issue at any time. Moreover, these IT experts offer proactive support and timely maintenance of the system to identify and prevent avoidable disasters.

5. Security and Compliance:

Outsourcing IT services has risk factors, such as data breaches, access by unauthorized personnel, fraudulent activities, etc. However, the top IT service providers safeguard their clients against these threats. They offer compliance solutions to match requirements and secure data recovery protocols to tackle unpredictable data loss. The best IT solutions companies also sign Non-Disclosure Agreements (NDA) to ensure that your business ideas and information are safe with the service provider.

How to Shortlist Best IT Service Companies?

It is vital to thoroughly research the top IT service providers to sort out the ideal partner. However, it can be challenging to scrutinize the capabilities without identifying which selection criteria to analyze. While screening IT company services, consider the following benchmarks:

1. Portfolio: 

The portfolio of the best IT companies gives insight into the working pattern and the different projects curated by the service provider. It also emphasizes their strengths and weaknesses enabling you to consider their candidature. A portfolio further highlights their proven records in various industries, enabling you to assess and acquire IT company services relevant to your project.

2. Client Reviews: 

Apart from their past experience, clients must analyze their past clients' recommendations. You may read online feedback about the IT solutions delivered by the best IT solutions companies to understand their caliber better. Authentic positive reviews thoroughly understand the firm's processes and IT company services' quality. In addition to requesting references, you must explore independent review and rating platforms like GoodFirms to receive genuine client testimonials.

3. Cost:

Customarily, the cost of IT services depends on the features required, its scope for scalability, infrastructures, etc. Another determining factor is the level and variety of services. The top IT services companies may offer integrated line-of-business IT applications at a higher cost. However, the price should not be more than what you would have spent on setting up services in-house. The IT service provider companies must deliver consistent results while maintaining a consistent fee.

4. Team:

It is vital to scrutinize the vision and values of the service provider company. Ensure that you have information about the experts who will be the contact point for your projects. While teaming up with the top IT solutions companies, evaluating the company's visions, values, and socio-cultural aspects is essential. Verify the LinkedIn profiles of executives, managers, etc., to assess their talent, expertise, and past projects. 

5. Security:

While outsourcing to top IT solutions companies, question them about the security policies they have installed. Ask them about their plan of action to counter the potential hacking or data tampering threats. Also, analyze the protocols concerning digital integrity and data authenticity. Moreover, ensure that the service provider regularly monitors the network and installs a network-specific firewall to defend against network-related issues.

What Questions Should You Ask Before Hiring the Top IT Services Company?

Understanding that the shortlisted IT consulting services company can meet your demands and expectations is imperative. Before finalizing the deal, you must ask the following questions to ensure that you are teaming up with the best IT solutions company:

1. What Is Your Onboarding Process?

The onboarding process should be easy and uncomplicated to eliminate confusion between the various teams working together. An ideal IT services company conducts numerous meetings detailing the documentation process, task management, transfer forms, follow-up procedures, etc. Inquiring about the onboarding process is essential as it smoothens the transition process, moving forward the expectations of the business.

2. Will You Assign a Dedicated Representative to Manage Our Account?

Ask the partner company whether there will be a dedicated account manager to supervise all your needs and deliver the best results. A representative will act as a helpdesk for the top-level managers and mid-level and low-level executives to reach out with queries. It is advisable to ask for the ideal time to interact and their estimated response time. 

3. How Do You Plan on Preventing the Network and Cloud From Cyber Threats?

Outsourcing can leave your business at risk of cyber threats and potential data breach issues. You must inquire about the possible IT services company regarding their defense strategies implemented for their internal and your network. Question their certified experts concerning the design and course of best practices, procedures, and policies to warrant that your network and data are secure.

4. Are the Services Scalable in the Long Run?

Shifting from one service provider to another when your business requirements grow can be a tiresome task as well as a costly alternative. The managed IT consulting services company you select must be compatible with the current requirements and capable of serving in the long term. They should be capable of offering more extensive and more advanced services if the client-business plans expand. Always opt for a company with a vision to match any future demands.

5. What steps do you take to ensure we experience minimal downtime?

Lengthy downtime can cause an organization to lose clients. You must partner with the top IT services company capable of delivering business continuity strategies to keep the operation up and running even during an unpredictable disaster. Inquire regarding the redundancies offered by the service provider in case your network goes down. Ensure they proactively monitor internet traffic patterns or IT systems to detect potential loopholes and prevent downtime.

GoodFirms Research Process:

To receive the ideal IT solutions, company proprietors must opt for one of the best IT companies. GoodFirms strives to assist service seekers in this crusade by exhibiting the above list of the top IT services companies worldwide.

The principal IT service agencies that grabbed a position on the list of best IT companies are evaluated based on the extensive research procedure adopted by GoodFirms' expert researchers. This includes the analysis of several qualitative and quantitative factors, such as the company's portfolio, market penetration, and industry experience. These featured business IT service provider companies have also been ranked after carefully scrutinizing their domain expertise and support services. 

Furthermore, another valuable parameter acknowledged by the research team is the capability of the company to deliver exceptional IT solutions to its customers, which is proven by client reviews on the GoodFirms platform. After a thorough investigation, our analyst observed that the above-listed IT service companies deliver robust IT solutions to patrons across the globe. 

GoodFirms also encourages new and upcoming IT solution providers to partake in future research procedures by providing attestations of their work and grabbing a spot in our 'Research' section.