Why is Knowledge Base Critical for any SaaS business?

Updated on :June 12, 2025
By :Saravana Kumar
Saravana Kumar
Saravana Kumar

Saravana Kumar is the Founder and CEO of Document360, a SaaS Knowledge base that scales with your product. He is an Entrepreneur, Investor, and Technical enthusiast. Also, he is passionate about bootstrap companies and intends to successfully run and scale a company in a profitable way with calculated risks.

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