Affiniv

Collect customer feedback and NPS with our all-in-one Survey Tool. Supports Web and Email Surveys

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Affiniv is a customer experience platform that helps businesses collect NPS, CSAT, and Customer Feedback in general, analyze them using AI, and uncover actionable insights for business growth. Using our product, you can create surveys, send them over multiple channels (Email, WhatsApp, Web-Embed, etc.), and then analyze the responses on our AI-powered dashboard. Brands use this feedback to improve their existing products and processes, get ideas on new launches, and convert their detractors into promoters. Affiniv is affordable, easy to use, and comes with 1:1 onboarding support. We are a bootstrapped SAAS business building a high-quality product for our global customer base with customer experience at the heart of it.
Affiniv
2020
India
6 Industries
1 Language

Screenshot & Video

1/4

LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • On Premises

SUPPORT

  • Email
  • Chat
  • Phone
  • 24x7 Support

Training

  • Webinar
  • In-person
  • Documentation

Knowledge Base

  • Help Guide
  • Video
  • Blog

Affiniv Core Features

Survey

  • Analysis Tools
  • Custom Branding
  • Custom Survey URLs
  • Email Marketing
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Skip Logic
  • Survey Design

Customer Experience

  • Action Management
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Predictive Analytics
  • Reporting & Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Trend Analysis

Affiniv Pricing

Pricing Type

  • Flat Rate

Preferred Currency

  • USD ($)

Free Version

  • Yes

Payment Frequency

  • Monthly Payment
  • Annual Subscription

Plans & Packages

Standard
$99 Per Month

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