Agiloft Service Desk

Deployment

WindowsMacWeb-based

Best for

SmallMediumLargeFreelancer

Overview

About Agiloft Service Desk

Agiloft's fully integrated applications work together to form a single system of record for all of your IT service processes. You'll have complete, 360-degree control over every process, delivered to you in an efficient and easy-to-understand interface. As your needs and processes change, Agiloft adapts and scales to grow with you, so there is never a risk of outgrowing the system.

At a glance

Software information

Industries served, licensing and the support Agiloft Service Desk provides.

Licensing

  • Monthly Payment
  • Annual Subscription
  • One-Time Payment
  • Free
  • Free version

Support

  • Phone
  • Email
  • Live Chat
  • Online (Ticket)

Training

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • Whitepapers
  • On-Site Training

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • Whitepapers
  • On-Site Training
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Capabilities

Agiloft Service Desk features

The full feature set, grouped by module.

Help Desk Software

  • Analytics & Reporting
  • Customer Review
  • Customization
  • Dashboards
  • Email Integration
  • Escalation
  • Knowledge Base
  • Live Chat
  • Multilingual
  • SLA
  • Ticketing Management

Service Desk Software

  • Change Management
  • CMDB
  • Incident Management
  • IT Asset Management
  • Mobile Access
  • Self Service Portal
  • SLA Management

Plans

Agiloft Service Desk pricing

Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription, One-Time Payment, Free

Media

Screenshots & video

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