Alcea

Store information in a central, accessible repository. This information can then be accessed using Alcea’s powerful search and filtering tools — so people in your organization can get to the information they need when they need it. Build corporate memory and store important information using Alcea KnowledgeTrack. Alcea’s unique architecture allows users to search all fields in their system at once. For more advanced search queries, the filter tool can be used to refine search criteria to return even more relevant information.

Your information is stored in a secure, password protected environment. Access to information can be restricted or managed based on group security settings – administrators can manage who sees what information. Information can be retrieved at anytime, from anywhere with Internet access. Alcea’s interface is easy to understand and does not require a steep learning curve. Updating an issue means that everyone who needs to see the progress of an issue gets updated.