Aloware
Contact center software for inside sales teams
Aloware is the modern contact center solution for sales and support teams around the world. Our all-in-one, turnkey software gives your business the ability to engage with your customers in ways they'll love: via cell phone, text message, and social messengers. With integration for your favorite CRM and Helpdesk applications, Aloware makes communicating with your customers a faster, easier, and more delightful experience. Best of all, Aloware comes with unlimited inbound minutes and SMS! Watch a demo or try Aloware risk-free to see our smart technology in action.
2017
United States
- Banking
- Financial-services
- Information-services
- Information-technology-services
- Retail
- English
Industries
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Banking
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Financial-services
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Information-services
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Information-technology-services
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Retail
Licensing & Deployment
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Proprietary
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Cloud Hosted
Support
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Email
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Chat
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Phone
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24x7 Support
Training
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Webinar
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Documentation
Knowledge Base
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Help Guides
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Video
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Blogs
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Webinar
Media
Aloware Core Features
Focus of Call Center Feature
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
Aloware Pricing
Pricing Type
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Per User
Preferred Currency
-
USD ($)
Free Version
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No
Free Trial
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7 Days Trial
Payment Frequency
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Monthly Payment
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Annual Subscription
Plans & Packages
iPro
$30 Per User
Unlimited inbound calls + texts
best for support teams
best for support teams
Features
- Local or toll-free number
- 2-way SMS/MMS
- Click to dial
- Call recording
- Real-time reporting
- 20+ CRM integrations
uPro
$60 Per User
Unlimited inbound and outbound
contact center favorite
contact center favorite
Features
- This plan includes all the features from iPro plan
- Everything in iPro
- SMS/MMS broadcasting
- Call and text sequences
- Call monitor and barge
- Tagging and dispositions
- Queue callback
- Local presence*
XPro
$80 Per User
Power Dialer + custom workflows
talk to 300+ leads a day
talk to 300+ leads a day
Features
- This plan includes all the features from uPro plan
- Everything in uPro
- Power Dialer
- Workflow automation
- White-glove support
- Agent training
- Custom integrations