Aloware

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United States HQFounded 2017

Deployment

Best for

101–500 employees

Overview

About Aloware

Aloware is the modern contact center solution for sales and support teams around the world. Our all-in-one, turnkey software gives your business the ability to engage with your customers in ways they'll love: via cell phone, text message, and social messengers. With integration for your favorite CRM and Helpdesk applications, Aloware makes communicating with your customers a faster, easier, and more delightful experience. Best of all, Aloware comes with unlimited inbound minutes and SMS!

Watch a demo or try Aloware risk-free to see our smart technology in action.

At a glance

Software information

Industries served, licensing and the support Aloware provides.

Industries

  • Banking
  • Financial-services
  • Information-services
  • Information-technology-services
  • Retail

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Webinar
  • Documentation

Knowledge Base

  • Help Guides
  • Video
  • Blogs
  • Webinar
Languages (1)
English
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Capabilities

Aloware features

The full feature set, grouped by module.

Call Center Software

  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Reporting & Analytics
  • Voicemail

Call Tracking Software

  • Call Recording
  • Call Routing
  • Caller Identification
  • Campaign Management
  • Conversion Tracking
  • CRM Integration
  • Intuitive Dashboard
  • Keyword Tracking
  • Paid Search Attribution
  • Real-Time Analytics

Plans

Aloware pricing

Pricing Type
Per User
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Free Trial
7 Days
iPro$30 / user
  • Local or toll-free number
  • 2-way SMS/MMS
  • Click to dial
  • Call recording
  • Real-time reporting
  • 20+ CRM integrations
uPro$60 / user
  • Everything in iPro
  • SMS/MMS broadcasting
  • Call and text sequences
  • Call monitor and barge
  • Tagging and dispositions
  • Queue callback
  • Local presence*
XPro$80 / user
  • Everything in uPro
  • Power Dialer
  • Workflow automation
  • White-glove support
  • Agent training
  • Custom integrations

Media

Screenshots & video