Alvaria
Contact Center Infrastructure
Our software is created to empower teams and customers by optimizing workforce engagement and enhancing customer interactions. Alvaria makes an agent’s day-to-day better and, therefore, the customer’s experience better. We go beyond inbound and outbound to create a comprehensive software-driven system that makes the people behind your business shine brighter and your customers more loyal. Alvaria is transforming the way people interact with companies and increasing our client’s profits because of it. Alvaria is the leader in customer experience and workforce engagement software, fostering better connections through better technology. Our open, innovative platform is purpose-built to deliver two essential experiences: feature-rich, intuitive, and intelligent workforce engagement management, and proactive enterprise outbound services. Proudly celebrating 50 years in business, Alvaria is the product of the merger of world leaders Aspect Software and Noble Systems.
1973
United States
- Automotive
- Banking
- Financial-services
- Hospital-health-care
- Insurance
- Retail
- Utilities
- English
Industries
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Automotive
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Banking
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Financial-services
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Hospital-health-care
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Insurance
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Retail
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Utilities
Licensing & Deployment
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Proprietary
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Cloud Hosted
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Web-based
Support
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Email
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Phone
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24x7 Support
Knowledge Base
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Help Guide
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Video
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Blog
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Case Studies
Alvaria Core Features
Focus of Call Center Feature
- Call Logging
- Call Recording
- Campaign Management
- Conference Calling
- Interactive Voice Response
- Manual Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
Alvaria Pricing
Pricing Type
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Contact Vendor
Preferred Currency
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USD ($)
Free Version
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No
Payment Frequency
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Quote Based
Alvaria Reviews
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