Alvaria

Contact Center Infrastructure

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Our software is created to empower teams and customers by optimizing workforce engagement and enhancing customer interactions. Alvaria makes an agent’s day-to-day better and, therefore, the customer’s experience better. We go beyond inbound and outbound to create a comprehensive software-driven system that makes the people behind your business shine brighter and your customers more loyal. Alvaria is transforming the way people interact with companies and increasing our client’s profits because of it. Alvaria is the leader in customer experience and workforce engagement software, fostering better connections through better technology. Our open, innovative platform is purpose-built to deliver two essential experiences: feature-rich, intuitive, and intelligent workforce engagement management, and proactive enterprise outbound services. Proudly celebrating 50 years in business, Alvaria is the product of the merger of world leaders Aspect Software and Noble Systems.
Alvaria Inc
1973
United States
7 Industries
1 Language

Screenshot & Video

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LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • Web-based

SUPPORT

  • Email
  • Phone
  • 24x7 Support

Knowledge Base

  • Help Guide
  • Video
  • Blog
  • Case Studies

Alvaria Core Features

Call Center

  • Call Logging
  • Call Recording
  • Campaign Management
  • Conference Calling
  • Interactive Voice Response
  • Manual Dialer
  • Queue Management
  • Reporting & Analytics
  • Voicemail

Workforce Management

  • Administrative Control
  • Budgeting/Forecasting
  • Contractor Management
  • Performance Monitoring
  • Workforce Mobility

Alvaria Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Quote Based

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