Aspect Via
Enterprise Contact Center Solutions Powering Enterprises. Empowering Agents.
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Aspect Via is a customer engagement platform that enables organizations to provide exceptional customer service and support. It is a cloud-based call service solutions that includes a wide range of capabilities, including omni-channel, self-service, proactive outreach, service intelligence, agent empowerment, and reporting and analytics. Aspect Via® is a highly scalable and secure cloud contact centre platform with best-of-breed contact management and workforce optimisation applications, designed to give large businesses the flexibility and agility to evolve, expand and continually optimise workforce interactions and all areas of customer engagement as business needs demand, without sacrificing the advanced features and capabilities of an enterprise-class call centre solution.
Screenshot & Video
LICENSING & DEPLOYMENT
- Cloud Hosted
- Web-based
SUPPORT
- Chat
Knowledge Base
- Webinars
Aspect Via Core Features
- Communication Management
- Feedback Management
- Gamification
- Response Template
- Reporting/Analytics
- Self Services
- Video Support
Aspect Via Pricing
Pricing Type
-
Contact Vendor
Free Version
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No
Payment Frequency
-
Quote Based
Aspect Via Reviews
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