Bright Pattern
Cloud contact centre
Bright Pattern provides the simplest and most powerful AI-powered contact center for innovative midsize and enterprise companies. With the purpose of making customer service brighter, easier, and faster than ever before, Bright Pattern offers the only true omnichannel cloud platform with embedded AI that can be deployed quickly and nimbly by business users—without costly professional services. Bright Pattern allows companies to offer an effortless, personal, and seamless customer experience across channels like voice, text, chat, email, video, messengers, and bots. Bright Pattern also allows companies to measure and act on every interaction on every channel via embedded AI omnichannel quality management capability.
2010
United States
- Hospital-health-care
- Marketing-advertising
- Retail
- English
Industries
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Hospital-health-care
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Marketing-advertising
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Retail
Licensing & Deployment
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Proprietary
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Cloud Hosted
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Web-based
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iPhone/iPad
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Android
Support
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Chat
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Phone
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24x7 Support
Knowledge Base
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Help Guides
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Video
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Blog
Media
Bright Pattern Core Features
Focus of Call Center Feature
- Call Logging
- Call Recording
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Voicemail
Bright Pattern Pricing
Pricing Type
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Contact Vendor
Preferred Currency
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USD ($)
Free Version
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No
Payment Frequency
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Quote Based
Bright Pattern Reviews
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