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Care Connect eXperience Artificial intelligence

CCXAI is an innovative AI-powered customer engagement and communication platform developed by SBNA Software Solutions LLC. Designed to streamline customer support and business communication, CCXAI leverages machine learning (ML), natural language processing (NLP), and automation to enhance customer interactions across multiple channels, including voice, video, SMS, email, and chat.

With a focus on AI-driven automation, CCXAI helps businesses improve response times, optimize workflows, and deliver personalized customer experiences. The platform seamlessly integrates with CRM systems, helpdesk software, and other enterprise tools, making it an ideal solution for startups and enterprises looking to scale customer support efficiently.

Set to launch fully on March 10, 2025, CCXAI aims to revolutionize AI-powered customer service by offering a smart, scalable, and intuitive solution for modern businesses.
Periyasamy
2024
India
  • Telecommunications
1 Industry
  • English
1 Language
Industries
  • Telecommunications
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • On Premises
  • Web-based
Support
  • Email
  • Chat
  • Phone
  • Weekdays
    Support Days
    • Monday
    • Tuesday
    • Wednesday
    • Thursday
    • Friday
    Support Time
    • 09:00 to 09:15 (UTC)
Training
  • Documentation

CCXAI Core Features

Focus of Customer Service Feature
  • Alerts/Notifications
  • Help Desk
  • Live Chat
  • AI Features
Focus of Team Communication Feature
  • Alerts/Notifications
  • Audio/Video Calls
  • Collaboration
  • File Sharing
  • Meeting Management
  • Real-time Chat
  • Screen Sharing
  • AI Features

CCXAI Pricing

Pricing Type
  • Free
Preferred Currency
  • USD ($)
Payment Frequency
  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • One-Time Payment
Vendor pricing page Get Free Trial

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