CCXAI

Write a Review|Claimed profile
India HQFounded 2024

Deployment

Overview

About CCXAI

CCXAI is an innovative AI-powered customer engagement and communication platform developed by SBNA Software Solutions LLC. Designed to streamline customer support and business communication, CCXAI leverages machine learning (ML), natural language processing (NLP), and automation to enhance customer interactions across multiple channels, including voice, video, SMS, email, and chat.

With a focus on AI-driven automation, CCXAI helps businesses improve response times, optimize workflows, and deliver personalized customer experiences. The platform seamlessly integrates with CRM systems, helpdesk software, and other enterprise tools, making it an ideal solution for startups and enterprises looking to scale customer support efficiently.

Set to launch fully on March 10, 2025, CCXAI aims to revolutionize AI-powered customer service by offering a smart, scalable, and intuitive solution for modern businesses.

At a glance

Software information

Industries served, licensing and the support CCXAI provides.

Industries

  • Telecommunications

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • One-Time Payment

Support

  • Email
  • Live Chat
  • Phone
  • Support daysMondayTuesdayWednesdayThursdayFridaySupport time09:00 to 09:15 (UTC)

Training

  • Documentation
Languages (1)
English
No reviews submitted yet.
Be the first one to review

Capabilities

CCXAI features

The full feature set, grouped by module.

Customer Service Software

  • Alerts/Notifications
  • Help Desk
  • Live Chat
  • AI Features

Team Communication Software

  • Alerts/Notifications
  • Audio/Video Calls
  • Collaboration
  • File Sharing
  • Meeting Management
  • Real-time Chat
  • Screen Sharing
  • AI Features

Plans

CCXAI pricing

Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based, One-Time Payment
Preferred Currency
USD ($)

Media

Screenshots & video