CM.com

Deployment

Web-based

Best for

Small

Overview

About CM.com

Deliver an omni-channel experience with CM.com's Mobile Marketing Cloud solution built specifically for B2C marketers. Centralize real-time and historical customer insights via multiple sources with our built in CDP. Easily create hyper-personalized and automated mobile marketing campaigns with custom segmention and drag-and-drop workflows. Expand your reach using SMS, email, WhatsApp, Facebook, Twitter, Voice, Push notifications, along with other mobile messaging channels at every touchpoint.

At a glance

Software information

Industries served, licensing and the support CM.com provides.

Licensing

  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • Free
  • Free version

Support

  • Live Chat
  • Online (Ticket)

Training

  • Help Guides
  • Video Guides

Knowledge Base

  • Help Guides
  • Video Guides
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Capabilities

CM.com features

The full feature set, grouped by module.

Customer Experience Software

  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Operations Management
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis

Customer Engagement Software

  • Churn Management
  • Communication Management
  • Community Management
  • Feedback Management
  • Response Template
  • Reporting/Analytics
  • Video Support

Plans

CM.com pricing

Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based, Free

Media

Screenshots & video

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