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Omnichannel customer engagement solution for businesses

Deliver an omni-channel experience with CM.com's Mobile Marketing Cloud solution built specifically for B2C marketers. Centralize real-time and historical customer insights via multiple sources with our built in CDP. Easily create hyper-personalized and automated mobile marketing campaigns with custom segmention and drag-and-drop workflows. Expand your reach using SMS, email, WhatsApp, Facebook, Twitter, Voice, Push notifications, along with other mobile messaging channels at every touchpoint.
CM
Licensing & Deployment
  • Cloud Hosted
  • Web-based
Support
  • Chat
Knowledge Base
  • Help Guides
  • Video Guides

Media

CM.com Core Features

Focus of Customer Experience Feature
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Operations Management
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
Focus of Customer Engagement Feature
  • Churn Management
  • Communication Management
  • Community Management
  • Feedback Management
  • Response Template
  • Reporting/Analytics
  • Video Support

CM.com Pricing

Pricing Type
  • Free
Payment Frequency
  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • Free
Vendor pricing page

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