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Handle interactions across phone, SMS, email, web, social and live chat.

Our feature-rich CX software is secure, adaptable, and scalable for all businesses. Designed by a world-class development team, Connex One enables businesses to increase revenue, boost agent productivity and improve customer satisfaction ratings. Turn website browsing to buying by providing immediate answers to prospective customers. From prompting outbound questions nudging customers down the sales funnel to managing inbound customer service queries, Live Chat is a versatile tool that can deliver immediate ROI. The Connex One platform provides intelligent customer experience features and AI tools for fully customizable customer journeys, workforce optimization, gamification, and contact centre operations - covering all processes in one easy-to-use platform.
CONNEX ONE
2013
United Kingdom
  • Marketing-advertising
  • Telecommunications
2 Industries
  • English
1 Language
Industries
  • Marketing-advertising
  • Telecommunications
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
Support
  • Phone
  • 24x7 Support
Knowledge Base
  • Help Guides
  • Video
  • Blog

Media

Connex One

Connex One Core Features

Focus of Live Chat Feature
  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • Offline Form
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking
Focus of Call Center Feature
  • Call Logging
  • Call Recording
  • Call Scripting
  • Conference Calling
  • Predictive Dialer
  • Voicemail

Connex One Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • No
Payment Frequency
  • Quote Based
Vendor pricing page

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