Connex One

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United Kingdom HQFounded 2013

Deployment

Web-basediPhone/iPadAndroidWindowsMacLinux

Best for

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Overview

About Connex One

Our feature-rich CX software is secure, adaptable, and scalable for all businesses. Designed by a world-class development team, Connex One enables businesses to increase revenue, boost agent productivity and improve customer satisfaction ratings. Turn website browsing to buying by providing immediate answers to prospective customers. From prompting outbound questions nudging customers down the sales funnel to managing inbound customer service queries, Live Chat is a versatile tool that can deliver immediate ROI.

The Connex One platform provides intelligent customer experience features and AI tools for fully customizable customer journeys, workforce optimization, gamification, and contact centre operations - covering all processes in one easy-to-use platform.

At a glance

Software information

Industries served, licensing and the support Connex One provides.

Industries

  • Marketing-advertising
  • Telecommunications

Licensing

  • Proprietary
  • Quote Based

Support

  • Phone
  • 24x7 Support

Training

  • Help Guides
  • Video Guides
  • Blogs

Knowledge Base

  • Help Guides
  • Video
  • Blog
Languages (1)
English
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Capabilities

Connex One features

The full feature set, grouped by module.

Live Chat Software

  • Alerts/Notifications
  • Canned Responses
  • Chat Bots
  • Offline Form
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking

Call Center Software

  • Call Logging
  • Call Recording
  • Call Scripting
  • Conference Calling
  • Predictive Dialer
  • Voicemail

Plans

Connex One pricing

Free Version
No
Payment Frequency
Quote Based
Preferred Currency
USD ($)

Media

Screenshots & video