Contivio

United States HQFounded 2008

Deployment

Best for

MediumLarge

Overview

About Contivio

Contivio is the world's most advanced omnichannel cloud contact center solution, powering phone, voicemail, live chat, fax, email, and SMS for companies of all sizes. With its patented CloudConnect integration, Contivio sits on top of any CRM to automate workflows and increase efficiency for Customer Service, Sales, Marketing and Finance teams. Contivio's CRM integration is proven to save several minutes per call, allowing agents to focus on what they do best: communicating with customers.

Contivio works with all VoIP or PSTN providers and is accessible from a sleek browser toolbar, a floating app, mobile devices or any IP phone. To learn more, contact us or request a demo at Contivio.com/Book-a-Demo/see less

At a glance

Software information

Industries served, licensing and the support Contivio provides.

Industries

  • Banking
  • Financial-services
  • Information-services
  • Information-technology-services
  • Insurance
  • Retail

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription

Support

  • Email
  • Phone
  • 24x7 Support

Training

  • Webinar
  • Documentation

Knowledge Base

  • Help Guides
  • Video
  • Blog
Languages (1)
English
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Capabilities

Contivio features

The full feature set, grouped by module.

Call Center Software

  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Reporting & Analytics
  • Voicemail

Plans

Contivio pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Standard$99 / month

Works with

Integrations

Contivio connects with the tools your team already uses.

Media

Screenshots & video

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