CoSupport AI

5.0 9 Reviews

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All-in-One AI Platform for Automating Customer Service

CoSupport AI is an all-in-one customer support automation platform designed for fast-scaling teams. It includes three core products: an autonomous AI Agent that resolves up to 90% of inquiries with 99% accuracy, an AI Assistant that helps agents respond faster, and AI Business Intelligence that transforms support data into actionable insights. Built on patented technology, CoSupport AI delivers zero hallucinations and full customization of tone and behavior. It supports 40+ languages, integrates with tools like Zendesk, Salesforce, and Freshdesk, and is deployable in under 10 minutes. Enjoy unlimited users, transparent pricing, and enterprise-grade security. Free trial available.

Industries

Airlines-aviation
Apparel-fashion
Automotive
Banking
Broadcast-media
Consumer-services
Entertainment
Hospitality
Human-resources
Information-services
Information-technology-services
Insurance
Leisure-travel
Logistics-supply-chain
Retail
Telecommunications
Utilities

Licensing & Deployment

Proprietary
Cloud Hosted
On Premises
Web-based
Windows
Mac
Linux

Support

Email
Chat
Phone
24x7 Support

Training

Webinar
In-person
Documentation

Knowledge Base

Media

CoSupport AI Core Features

Focus of Business Intelligence Feature

Benchmarking
Budgeting & Forecasting
Dashboard
Strategic Planning
Trend/Problem Indicators
Workflow Collaboration

CoSupport AI Pricing

Pricing Type

Contact Vendor

Preferred Currency

USD ($)

Free Version

Payment Frequency

Quote Based

Vendor pricing page Get Free Trial

CoSupport AI Reviews

9
Total Reviews

5.0/5
Overall Rating

0
Recent Reviews

What Users Say

Enhancing the User Journey with CoSupport AI

Yegor Shustik , Product and project manager at Digital Original

Enhancing the User Journey with CoSupport AI

Viktoriia Yadoshchuk , Marketing Content Writer

AI Solutions enhancing customer support

Yaro Burgman

The powerful and cost-efficient AI assistant for response automation in customer support

Oleksandr Zadorozhnyi , Product Owner at Remoter.me

In CoSupport AI, we’ve found a reliable partner and provider of a high-performance AI tool

Eugene Gordienko , Tech Advisor at Quidget

What Users Like The Most

What truly piqued my interest is their business intelligence tool available right in our Slack workspace. It’s got deep knowledge of our company and our operating procedures. As I travel a lot, I personally use it to brainstorm business ideas on the go right from my phone.
What we value most is the quality of their product. Our recruiters and managers have provided feedback, highlighting the AI assistant's exceptional utility in streamlining their work. The first month alone saw a 50% reduction in response times, underscoring the tool's ease of implementation—requiring no adaptation period. We greatly appreciate the company's clear communication and transparent pricing policy, which have made budget planning for this project.
As the CEO of a company in the IT domain, I can professionally assess CoSupport AI’s approach to product development. They excel from the requirements' collection stage to post-implementation. The product meets all our requirements. The team is highly attentive to the feedback, which makes each iteration productive.

What Users Like The Least

Like with any IT product, there is always room for improvement, however, the current functionality goes beyond our needs. And any potential enhancements the guys from CoSupport will make in the future would simply be the icing on the cake.
Upon reflection, there genuinely wasn’t anything we disliked about the company; their service met all our expectations.
The collaboration was highly productive, and I struggled to find any significant flaws.

CoSupport AI Reviews

5.0 9 Reviews

Viktoriia Yadoshchuk, Marketing Content Writer

Posted 6 months ago

Enhancing the User Journey with CoSupport AI

Implementing CoSupport AI solutions lets us automate messages, simplify communication workflows, and gain actionable insights through advanced analytics, ultimately improving user experience and reducing manual workload across the board.

What was the project name that you have worked with CoSupport AI?

Customer Service Software

How long have you used CoSupport AI?

1 Years

How frequently you use CoSupport AI?

Daily

How do you find pricing of CoSupport AI?

inexpensive

What do you like the most about CoSupport AI?

We were able to make a deal and implement the solutions in the fastest possible time.

What do you like the least about CoSupport AI?

There is nothing to mention that we left displeased with.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Yegor Shustik, Product and project manager at Digital Original

Posted 6 months ago

Enhancing the User Journey with CoSupport AI

What was the project name that you have worked with CoSupport AI?

Customer Service Software

How long have you used CoSupport AI?

1 Years

How frequently you use CoSupport AI?

Daily

How do you find pricing of CoSupport AI?

inexpensive

What do you like the most about CoSupport AI?

We were able to make a deal and implement the solutions in the fastest possible time.

What do you like the least about CoSupport AI?

There is nothing to mention that we left displeased with.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Yaro Burgman

Posted on Jan 29, 2025

AI Solutions enhancing customer support

Project Fitter, an AI-driven platform revolutionizing hiring in the tech industry, sought tools to automate email workflows and enhance our website chatbot. CoSupport AI proved to be the perfect solution. Following a seamless integration, their tools have become an integral part of our daily operations.

What was the project name that you have worked with CoSupport AI?

Artificial Intelligence Software , Customer Service Software

How long have you used CoSupport AI?

7 Months

How frequently you use CoSupport AI?

Daily

How do you find pricing of CoSupport AI?

inexpensive

What do you like the most about CoSupport AI?

Fast and clear communication that resulted in successful implementation and benefited our company.

What do you like the least about CoSupport AI?

There is nothing to be improved.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Oleksandr Zadorozhnyi, Product Owner at Remoter.me

Posted on Nov 07, 2024

The powerful and cost-efficient AI assistant for response automation in customer support

We implemented one of CoSupport AI’s solutions - CoSupport Customer, an AI chatbot that provides automated responses. If we were slightly sceptical about the solution’s capabilities at the beginning of our journey, the Remoter’s team were impressed by the outcomes. For an affordable price, we connected our CRM system to CoSupport AI’s chatbot. It was the starting point for our customer service fast evolvement. We became to be able to process tickets 98% faster.

What was the project name that you have worked with CoSupport AI?

Artificial Intelligence Software , Customer Service Software

How long have you used CoSupport AI?

1 Years

How frequently you use CoSupport AI?

Daily

How do you find pricing of CoSupport AI?

inexpensive

What do you like the most about CoSupport AI?

The solution itself

What do you like the least about CoSupport AI?

I liked everything.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Anastasiia Lazareva, QA Lead at Euphoric

Posted on Nov 07, 2024

AI assistant for customer service that decreased our response time by 38%

We implemented the AI assistant for response automation. The outcome exceeded our expectations: we reduced response time by 38% and the total resolution time by 31%. What is more, after a thorough testing, we came to the conclusion that AI gives accurate and human-like responses. For us, it means that now, we provide enhanced customer experience, which is one of the Euphoric key priorities.

What was the project name that you have worked with CoSupport AI?

Artificial Intelligence Software , Customer Service Software

How long have you used CoSupport AI?

1 Years

How frequently you use CoSupport AI?

Daily

How do you find pricing of CoSupport AI?

inexpensive

What do you like the most about CoSupport AI?

Everything was smooth and transparent. The CoSupport AI’s team got our needs from the very first call. Every service was delivered timely.

What do you like the least about CoSupport AI?

I liked everything.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Eugene Gordienko, Tech Advisor at Quidget

Posted on Nov 07, 2024

In CoSupport AI, we’ve found a reliable partner and provider of a high-performance AI tool

Our experience was definitely positive and fruitful. Firstly, we’ve got a tool to speed up operations in our customer support. I mean a CoSupport Customer, an AI chatbot that helps us provide our clients with fast and relevant responses to queries through our website. After thoroughly testing the tool, we started collaborating with CoSupport AI as a developer of AI solutions for our clients. So, the second realm of our collaboration is our joint efforts in building AI-based solutions that enhance business operations, increase performance in different departments, and ultimately improve customer CX.

What was the project name that you have worked with CoSupport AI?

Artificial Intelligence Software , Customer Service Software

How long have you used CoSupport AI?

1 Years

How frequently you use CoSupport AI?

Daily

How do you find pricing of CoSupport AI?

inexpensive

What do you like the most about CoSupport AI?

The quality of the AI solution is the main reason for my positive feedback. Our team develops relationships with clients and sets new relationships due to our current clients’ satisfaction with CoSupport Customer efficiency. On a business communication level, I’m satisfied with CoSupport AI’s team responsibility, openness for improvements, and the special spirit of collaboration that makes collaboration both fruitful and comfortable.

What do you like the least about CoSupport AI?

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Karyna Naminas, CEO at Label Your Data

Posted on Jul 01, 2024

A more native alternative to GPT for data analysis and content creation

We’re currently using CoSupport BI, an AI assistant for data analysis and text creation. One of the most prominent things is that we’ve got acquainted with such a tool thanks to the CoSupport AI team. They offered us to implement an AI-powered tool for gaining insights from data at the right moment. Using a BI assistant, we optimized the launching of the new product through an in-depth analysis of our target audience. Moreover, CoSupport BI helped us build predictions on the potential success of the product in the market (most of them were confirmed by practice).

What was the project name that you have worked with CoSupport AI?

Artificial Intelligence Software , Customer Service Software

How long have you used CoSupport AI?

0.5 Years

How frequently you use CoSupport AI?

Daily

How do you find pricing of CoSupport AI?

inexpensive

What do you like the most about CoSupport AI?

As the CEO of a company in the IT domain, I can professionally assess CoSupport AI’s approach to product development. They excel from the requirements' collection stage to post-implementation. The product meets all our requirements. The team is highly attentive to the feedback, which makes each iteration productive.

What do you like the least about CoSupport AI?

The collaboration was highly productive, and I struggled to find any significant flaws.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Ann Kuss, CEO at Outstaff Your Team

Posted on Apr 25, 2024

Cutting response times by 50% due to the product implementation

Our integration of CoSupport AI into customer support significantly improved service quality, cutting response times by 50% and earning high praise from our team. The project was smoothly implemented, thanks to the company's excellent communication, transparent pricing, and high-quality product, meeting all our expectations without any drawbacks.

What was the project name that you have worked with CoSupport AI?

Artificial Intelligence Software , Customer Service Software

How long have you used CoSupport AI?

1 Years

How frequently you use CoSupport AI?

Daily

How do you find pricing of CoSupport AI?

inexpensive

What do you like the most about CoSupport AI?

What we value most is the quality of their product. Our recruiters and managers have provided feedback, highlighting the AI assistant's exceptional utility in streamlining their work. The first month alone saw a 50% reduction in response times, underscoring the tool's ease of implementation—requiring no adaptation period. We greatly appreciate the company's clear communication and transparent pricing policy, which have made budget planning for this project.

What do you like the least about CoSupport AI?

Upon reflection, there genuinely wasn’t anything we disliked about the company; their service met all our expectations.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Anonymous

Posted on Mar 01, 2024

Game-changer AI solution for our Customer Service Teams

As the Co-Founder and CEO of a customer service company with 13 years of experience in the delivery of exceptional customer experience, I can confidently say that CoSupport’s AI has truly been a game-changer for us. It took less than a month to integrate CoSupport Agent with our QCRM system and our agents' workflow, and in that time we’ve already started seeing results. For us, this meant a huge reduction in overall time spent on communication, all while keeping that human touch and customer care we’re proud of.

What was the project name that you have worked with CoSupport AI?

Artificial Intelligence Software , Business Intelligence Software , Customer Service Software

How long have you used CoSupport AI?

2 Years

How frequently you use CoSupport AI?

Daily

How do you find pricing of CoSupport AI?

mid-tier

What do you like the most about CoSupport AI?

What truly piqued my interest is their business intelligence tool available right in our Slack workspace. It’s got deep knowledge of our company and our operating procedures. As I travel a lot, I personally use it to brainstorm business ideas on the go right from my phone.

What do you like the least about CoSupport AI?

Like with any IT product, there is always room for improvement, however, the current functionality goes beyond our needs. And any potential enhancements the guys from CoSupport will make in the future would simply be the icing on the cake.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating