Talk. Message. Meet. Support.

Dialpad is a cloud-based business phone system that turns conversations into opportunities and helps global teams make smarter calls--anywhere, anytime. We bring simplicity to the professional phone experience and some of the world’s most innovative companies use our platform. Dialpad's products span video meetings, cloud call centers, sales coaching and dialers and enterprise phone systems--and are all infused with the latest AI technologies to help every business make smarter calls. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Venture Partners, Section 32, Softbank and Work-Bench.
DIALPAD INC
2011
United States
8 Industries
1 Language
Industries
  • Commercial-real-estate
  • Education-management
  • Health-wellness-fitness
  • Hospital-health-care
  • Human-resources
  • Marketing-advertising
  • Real-estate
  • Retail
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
Support
  • Chat
  • Phone
  • 24x7 Support
Knowledge Base
  • Help Guides
  • Video
  • Blog

Media

Dialpad Contact Centre

Dialpad Contact Centre Core Features

Focus of Call Center Feature
  • Call Logging
  • Call Recording
  • Call Scripting
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Queue Management
  • Voicemail
Focus of Auto Dialer Feature
  • Call Center Management
  • Call Recording
  • Call Scripting
  • Contact List
Focus of VoIP Feature
  • Call Recording
  • Call Routing
  • Contact Management
  • Interactive Voice Response
  • SIP Trunking
  • Voice Quality Enhancement
Focus of Contact Center Feature
  • Call recording and monitoring
  • Call routing and queuing
  • Integration capabilities
  • Interactive voice response (IVR)
  • Multi-channel communication
  • Omnichannel support
  • Reporting and analytics

Dialpad Contact Centre Pricing

Pricing Type
  • Per User
Preferred Currency
  • USD ($)
Free Version
  • No
Free Trial
  • Available Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
Plans & Packages
Standard
$15 Per Month

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