eBanqo

United States HQFounded 2019

Deployment

Overview

About eBanqo

eBanqo is an omnichannel customer engagement platform that helps businesses to automate customer support, provide live chat, and offer their services on web chat and messaging apps that customers already use, reducing your support team’s workload and enabling customers to enjoy business services from multiple platforms.

Be reachable always; Provide instant responses to inquiries, speed up resolution time, automate services on Webchat, WhatsApp, Facebook Messenger, Instagram DM, GBM, Ayoba, In-App, eBanqo Chat and improve customer satisfaction.

Deploy an AI-chatbot to respond to questions, reducing your support team’s workload and boosting your response time.

Extend live chat services beyond your website. Chat with customers in real-time across several messaging apps, making support more convenient than ever.

At a glance

Software information

Industries served, licensing and the support eBanqo provides.

Industries

  • Banking
  • Financial-services
  • Retail
  • Wholesale

Licensing

  • Proprietary

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Knowledge Base

  • Help Guide
  • Video
  • Blog
Languages (1)
English
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Capabilities

eBanqo features

The full feature set, grouped by module.

Social Media Marketing Software

  • Boosting
  • Collaboration
  • Engagement
  • Multi-Account Management
  • Scheduling
  • Team Management

Chatbot Software

  • AI & Machine Learning Capabilities
  • Analytics and Reporting
  • Compliance and Privacy
  • Customizable Templates
  • Easy Integration
  • Multi-Channel Support
  • Multilingual Support

Customer Service Software

  • Alerts/Notifications
  • Feedback Management
  • Help Desk
  • Knowledge Base
  • Live Chat
  • Response Templates
  • Social Media Integration

Plans

eBanqo pricing

Free Version
No

Media

Screenshots & video

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