eBanqo

All your social media Direct Messages (DMs) in one place

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eBanqo is an omnichannel customer engagement platform that helps businesses to automate customer support, provide live chat, and offer their services on web chat and messaging apps that customers already use, reducing your support team’s workload and enabling customers to enjoy business services from multiple platforms.

Be reachable always; Provide instant responses to inquiries, speed up resolution time, automate services on Webchat, WhatsApp, Facebook Messenger, Instagram DM, GBM, Ayoba, In-App, eBanqo Chat and improve customer satisfaction.

Deploy an AI-chatbot to respond to questions, reducing your support team’s workload and boosting your response time.

Extend live chat services beyond your website. Chat with customers in real-time across several messaging apps, making support more convenient than ever.
eBanqo Inc
2019
United States
  • Banking
  • Financial-services
  • Retail
  • Wholesale
4 Industries
  • English
1 Language
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LICENSING & DEPLOYMENT

SUPPORT

  • Email
  • Chat
  • Phone
  • 24x7 Support

Knowledge Base

  • Help Guide
  • Video
  • Blog

eBanqo Core Features

Social Media Marketing

  • Boosting
  • Collaboration
  • Engagement
  • Multi-Account Management
  • Scheduling
  • Team Management

Chatbot

  • AI & Machine Learning Capabilities
  • Analytics and Reporting
  • Compliance and Privacy
  • Customizable Templates
  • Easy Integration
  • Multi-Channel Support
  • Multilingual Support

Customer Service

  • Alerts/Notifications
  • Feedback Management
  • Help Desk
  • Knowledge Base
  • Live Chat
  • Response Templates
  • Social Media Integration

eBanqo Pricing

Pricing Type

  • Free
Vendor pricing page

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