FocalScope
All-In-One Web-Based Software For Awesome Customer Support
FocalScope is trusted by thousands of brands and businesses across the world.
FocalScope is used by small, medium, and enterprise-level companies ranging from online shops and travel agencies to global couriers and chain retailers.
FocalScope is used by small, medium, and enterprise-level companies ranging from online shops and travel agencies to global couriers and chain retailers.
2005
Singapore
- Banking
- Financial-services
- Hospital-health-care
- Information-services
- Information-technology-services
- Insurance
- English
Industries
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Banking
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Financial-services
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Hospital-health-care
-
Information-services
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Information-technology-services
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Insurance
Licensing & Deployment
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Proprietary
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Cloud Hosted
Support
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Email
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Chat
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Phone
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24x7 Support
Training
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Webinar
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Documentation
Knowledge Base
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Help Guides
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Video
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Blog
Media
FocalScope Core Features
Focus of Call Center Feature
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
FocalScope Pricing
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
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Yes
Free Trial
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30 Days Trial
Payment Frequency
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Monthly Payment
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Quote Based
Plans & Packages
Standard
$9 Per Month
FocalScope Reviews
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