Combines the human touch with technology to create the best customer experiences

Customers should be able to engage with a brand from where they’re most comfortable and move seamlessly to other modes of communication as needed. Brands should be able to see the customer’s screen to instantly understand the customers’ point of view, and be their co-pilot to a satisfying experience. Glia’s Digital Customer Service solution brings the in-person experience to all customer interactions - whether they start online or on the phone.
Glia Technologies, In
Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux
Support
  • Chat
  • Phone
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • Whitepapers

Media

Glia Core Features

Focus of Customer Service Feature
  • Alerts/Notifications
  • Appointment Management
  • Feedback Management
  • Help Desk
  • Response Templates
  • Self-Service Portal
Focus of Customer Engagement Feature
  • Communication Management
  • Feedback Management
  • Live Chat
  • Reporting/Analytics

Glia Pricing

Pricing Type
  • Contact Vendor
Free Version
  • No
Payment Frequency
  • One-Time Payment

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