GoDesk Overview

GoDesk
2020
United Kingdom
Give your customers the answers they want; quicker than ever before with GoDesk. The ideal email support tool for startups and SMEs. GoDesk is packed full of powerful features that let your agents work more productively. Stack view, auto-assign rules and canned actions all help free up more of your agent's time. Our flexible platform can automate repetitive actions and build the customer support process you want. GoDesk can be scaled, extended and optimised as your business grows.
Industries
  • Information Technology & Services
Languages
  • English
Media
GoDesk

GoDesk Core Features

Help Desk Features
  • Analytics & Reporting
  • Alerts
  • Customization
  • Dashboards
  • Email Integration
  • Escalation
  • Interaction Tracking
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • Response Template
  • SLA
  • Ticketing Management
Service Desk Features
  • Change Management
  • CMDB
  • Incident Management
  • IT Asset Management
  • Knowledge Base
  • Mobile Access
  • Problem Management
  • Reports
  • Self Service Portal
  • SLA Management

GoDesk Pricing

Pricing Type
Per User
Preferred Currency
GBP (£)
Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription, Quote Based, One-Time Payment
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Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • On Premises
  • Web-based
  • Windows
  • Mac
  • Linux
Support
  • Chat
Knowledge Base
  • Help Guides
  • Blogs
  • On-Site Training