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Give your customers the answers they want; quicker than ever before with GoDesk. The ideal email support tool for startups and SMEs. GoDesk is packed full of powerful features that let your agents work more productively. Stack view, auto-assign rules and canned actions all help free up more of your agent's time. Our flexible platform can automate repetitive actions and build the customer support process you want. GoDesk can be scaled, extended and optimised as your business grows.
- Information-technology-services
- English
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
- On Premises
- Web-based
- Windows
- Mac
- Linux
SUPPORT
- Chat
Knowledge Base
- Help Guides
- Blogs
- On-Site Training
GoDesk Core Features
- Analytics & Reporting
- Alerts
- Customization
- Dashboards
- Email Integration
- Escalation
- Interaction Tracking
- Knowledge Base
- Live Chat
- Multi-Channel
- Response Template
- SLA
- Ticketing Management
GoDesk Pricing
Pricing Type
-
Per User
Preferred Currency
-
GBP (£)
Free Version
-
Yes
Payment Frequency
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Monthly Payment
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Annual Subscription
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Quote Based
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One-Time Payment
GoDesk Reviews
Russell Dunn
Posted on Jan 06, 2023
GoDesk is an all-in-one, very short, and crisp customer tool that lets agents work more productively.
Review Summary
it is an amazing solution!! And I absolutely love it. It is all great for basic functionality. It is really helpful in the start-up of my micro business and helps me keep my customer service all in 1 place. It always helps me to check updates effectively.
Which features have you used in GoDesk?
Help Desk Software
How long have you used GoDesk?
8 Months
How frequently you use GoDesk?
Daily
What do you like the most about GoDesk?
Very easy to install and user-friendly.
Runs smoothly and reliably.
Packed full of powerful features.
What do you like the least about GoDesk?
I would like to see more features.