GoDesk

Everything you need for great customer support

5.0 1 Reviews
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Give your customers the answers they want; quicker than ever before with GoDesk. The ideal email support tool for startups and SMEs. GoDesk is packed full of powerful features that let your agents work more productively. Stack view, auto-assign rules and canned actions all help free up more of your agent's time. Our flexible platform can automate repetitive actions and build the customer support process you want. GoDesk can be scaled, extended and optimised as your business grows.
GoDesk
2020
United Kingdom
1 Industry
1 Language

Screenshot & Video

1/1

LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • On Premises
  • Web-based
  • Windows
  • Mac
  • Linux

SUPPORT

  • Chat

Knowledge Base

  • Help Guides
  • Blogs
  • On-Site Training

GoDesk Core Features

Help Desk

  • Analytics & Reporting
  • Alerts
  • Customization
  • Dashboards
  • Email Integration
  • Escalation
  • Interaction Tracking
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • Response Template
  • SLA
  • Ticketing Management

Service Desk

  • Change Management
  • CMDB
  • Incident Management
  • IT Asset Management
  • Knowledge Base
  • Mobile Access
  • Problem Management
  • Reports
  • Self Service Portal
  • SLA Management

GoDesk Pricing

Pricing Type

  • Per User

Preferred Currency

  • GBP (£)

Free Version

  • Yes

Payment Frequency

  • Monthly Payment
  • Annual Subscription
  • Quote Based
  • One-Time Payment

GoDesk Reviews

5.0 1 Reviews
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GoDesk is an all-in-one, very short, and crisp customer tool that lets agents work more productively.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Review Summary

it is an amazing solution!! And I absolutely love it. It is all great for basic functionality. It is really helpful in the start-up of my micro business and helps me keep my customer service all in 1 place. It always helps me to check updates effectively.

Which features have you used in GoDesk?

Help Desk Software

How long have you used GoDesk?

8 Months

How frequently you use GoDesk?

Daily

What do you like the most about GoDesk?

Very easy to install and user-friendly.

Runs smoothly and reliably.

Packed full of powerful features.

What do you like the least about GoDesk?

I would like to see more features.