Guesty Reviews & Pricing 2026

Unified solution, smart technology and automation tools designed to fit all of your needs.

Guesty simplifies all aspects for property management companies to manage and scale Airbnb and vacation rental businesses. Organize, share and control all your reservations, guests, and listings' data with the help of a powerful Property Management Software. Guesty’s property management software provides property managers and management companies with an end-to-end solution to simplify the complex operational needs of short term rentals. With Guesty, users can manage listings from multiple online travel agencies including Airbnb, Booking.com, Agoda and TripAdvisor, and utilize the company’s guest-centric tools including: Unified Inbox, Automation Tools, 24/7 Guest Communication Services, Payment Processing and more.

Industries

Hospitality
Leisure-travel

Licensing & Deployment

Open Source
Cloud Hosted
Web-based
iPhone/iPad
Windows
Mac

Support

Email
Phone
24x7 Support

Knowledge Base

Help Guides
Video Guides
Blogs
On-Site Training

Media

Guesty Core Features

Focus of Property Management Feature

Commercial Management
Maintenance Management
Rent Management
Residential Management

Guesty Pricing

Pricing Type

Contact Vendor

Preferred Currency

USD ($)

Free Version

Payment Frequency

Quote Based

Vendor pricing page

Guesty Reviews

4
Total Reviews

5.0/5
Overall Rating

0
Recent Reviews

What Users Say

Great software but a little pricey

Jennifer

Sort of a love hate relationship

Sandi

You get more than for what you pay

Keith

Cost-effective channel management solution with excellent support and ease of use.

Linda

What Users Like The Most

I appreciate the fair pricing model and the responsive customer support that ensures we’re never stuck if any issues arise.
The ease of use when managing properties at scale. Live calendar syncing is always working and if there are any issues with the software we have technical support always available.
I purchased Guesty when we had 6 rental cabins about 4 years ago and we are now up to 10 and adding another 1-2 this next year. I needed to final a solution that kept all my management, booking information, and communications in one spot, instead of multiple sources. I love that I can make changes to pricing, unit details, policies, etc in one place and it pushes out to all booking sources instead of having to log in to several places to make the changes

What Users Like The Least

There’s honestly nothing we’ve encountered so far that needs improvement — the software works well for us.
It is more expensive than competitors but the functions and infrastructure in place in Guesty allows you to justify the cost.
Support is the biggest let down. There are so many features in Guesty that I have not figured out how to use because the pages of manuals they have online to figure it out are not user friendly and support won’t take time to walk you through things. Many of the features I use I have had to be figured out through trial and error.

Guesty Reviews

5.0 4 Reviews

Jennifer

Posted 10 months ago

Great software but a little pricey

Customer service is not great, their salespeople want to sell products so they offer special deals and free trials but they end up charging you anyway regardless of the "trial" and not honouring their deals. Other technical issues get sorted in an OK timeframe.

What was the project name that you have worked with Guesty?

Property Management Software , Vacation Rental Software , Channel Management Software

How long have you used Guesty?

1 Years

How frequently you use Guesty?

Daily

How do you find pricing of Guesty?

expensive

What do you like the most about Guesty?

It saves me a lot of time compared to my previous property management systems. The automation is great and the unified inbox works well. I can pull lots of different reservation reports but there are little to no analytics on the business unless you pay an additional fee per property.

What do you like the least about Guesty?

Its costly and accounting is very complicated and analytics are very limited, everything is an additional expense which is very frustrating.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Sandi

Posted 10 months ago

Sort of a love hate relationship

Overall the system does what I most need it too, i am paying a premium price for using only a small fraction of the features. I believe there are features that would be great and helpful additions for me, but finding the time and help to work through them is difficult

What was the project name that you have worked with Guesty?

Property Management Software , Vacation Rental Software , Channel Management Software

How long have you used Guesty?

2 Years

How frequently you use Guesty?

Daily

How do you find pricing of Guesty?

inexpensive

What do you like the most about Guesty?

I purchased Guesty when we had 6 rental cabins about 4 years ago and we are now up to 10 and adding another 1-2 this next year. I needed to final a solution that kept all my management, booking information, and communications in one spot, instead of multiple sources. I love that I can make changes to pricing, unit details, policies, etc in one place and it pushes out to all booking sources instead of having to log in to several places to make the changes

What do you like the least about Guesty?

Support is the biggest let down. There are so many features in Guesty that I have not figured out how to use because the pages of manuals they have online to figure it out are not user friendly and support won’t take time to walk you through things. Many of the features I use I have had to be figured out through trial and error.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Keith

Posted 10 months ago

You get more than for what you pay

We have been very happy with the consistency in the service with Guesty and look to integrate more services so we more things are done in a centralised place. There was an issue with technical support and the way they dealt with us but I would say that is getting better. This was purely down to how quickly a ticket was getting closed due to impatience to respond. In this circumstance I didn't like the fact that the customers service is put at a lower importance than the technical support workers time. This isn't a good enough attitude.

What was the project name that you have worked with Guesty?

Property Management Software , Vacation Rental Software , Channel Management Software

How long have you used Guesty?

2 Years

How frequently you use Guesty?

Daily

How do you find pricing of Guesty?

inexpensive

What do you like the most about Guesty?

The ease of use when managing properties at scale. Live calendar syncing is always working and if there are any issues with the software we have technical support always available.

What do you like the least about Guesty?

It is more expensive than competitors but the functions and infrastructure in place in Guesty allows you to justify the cost.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

Linda

Posted 10 months ago

Cost-effective channel management solution with excellent support and ease of use.

Our experience with this channel management software has been very positive. The platform is simple to navigate, making it easy for our team to manage bookings efficiently across multiple platforms. One of the standout benefits is the pay-as-you-earn model — we only pay when we have bookings, which makes it highly cost-effective for our business. Additionally, the support team has been responsive and helpful whenever needed, ensuring smooth operations without any hiccups.

What was the project name that you have worked with Guesty?

Property Management Software , Vacation Rental Software , Channel Management Software

How long have you used Guesty?

2 Years

How frequently you use Guesty?

Daily

How do you find pricing of Guesty?

inexpensive

What do you like the most about Guesty?

I appreciate the fair pricing model and the responsive customer support that ensures we’re never stuck if any issues arise.

What do you like the least about Guesty?

There’s honestly nothing we’ve encountered so far that needs improvement — the software works well for us.

Rating Breakdown

Ease of Use
Features
Customer Support
Overall Rating

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