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Hiver is the world’s first helpdesk built for Google Workspace. We help teams deliver fast and empathetic customer service, right from the tool they are already familiar with - Gmail. This means they can assign, track, and collaborate on customer emails, as well as run the most advanced analytics and automation from the Gmail interface, without sacrificing any time on learning new software or switching tabs.
- Information-technology-services
- Marketing-advertising
- English
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
- Web-based
- Windows
- Mac
- Linux
SUPPORT
- Email
- Chat
- 24x7 Support
Training
- Webinar
Knowledge Base
- Help Guides
- Video
- Blog
- Webinar
- Case Studies
- On-Site Training
Hiver Pricing
Pricing Type
-
Per User
Preferred Currency
-
USD ($)
Free Version
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No
Payment Frequency
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Monthly Payment
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Annual Subscription
Vendor pricing page
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7 Days Trial
Plans & Packages
Standard
$15 Per Month
Hiver Reviews
Andrew Tomson, Project Manager at Sofilmar
Posted on Apr 24, 2023
Hiver is practical and easy to turn an email into a ticket that the entire team can address
Review Summary
We Sofilmar have used this software daily for the last three years. With Hiver, internal communication and creating alerts about specific inquiries is a walk in the park. The save and close feature also simplifies the process of tracking completed tasks. The only downside to Hiver is server connection issues that sometimes block emails from getting through.
How frequently you use Hiver?
Daily
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