Leverage WhatsApp and other messaging apps successfully

Offer your customers the option of contacting you over the leading global messaging apps, including WhatsApp, Apple Business Chat, Facebook Messenger, and more. With the Messenger Communication Platform you can manage your customer communication intuitively, professionally, and in full compliance with data protection regulations. Reach your customers over their preferred communication channel. Communicate with your customers synchronously and asynchronously. Raise the quality and efficiency of your customer service with simple automation processes. Resolve customer inquiries faster and more interactively with pictures, videos, audio messages, or documents. One intuitive platform for all messaging apps (WhatsApp, Apple Business Chat, Facebook Messenger, Telegram). Get to know your users and save relevant information to be available throughout the entire chat. Improve your efficiency with preset answers. Create Chatbots to support your customer service.
MessengerPeople
2015
Germany
7 Industries
1 Language
Industries
  • Automotive
  • Broadcast-media
  • Consumer-goods
  • Government-administration
  • Leisure-travel
  • Media-production
  • Retail
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
Support
  • Chat
  • 24x7 Support
Knowledge Base
  • Help Guides
  • Video Guides

Media

MessengerPeople Core Features

Focus of Customer Service Feature
  • Alerts/Notifications
  • Appointment Management
  • Escalation
  • Feedback Management
  • Live Chat
  • Live Chat
  • Self-Service Portal

MessengerPeople Pricing

Pricing Type
  • Contact Vendor
Free Version
  • No
Free Trial
  • 14 Days Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
  • Quote Based

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