MessengerPeople
Leverage WhatsApp and other messaging apps successfully
Offer your customers the option of contacting you over the leading global messaging apps, including WhatsApp, Apple Business Chat, Facebook Messenger, and more. With the Messenger Communication Platform you can manage your customer communication intuitively, professionally, and in full compliance with data protection regulations. Reach your customers over their preferred communication channel. Communicate with your customers synchronously and asynchronously. Raise the quality and efficiency of your customer service with simple automation processes. Resolve customer inquiries faster and more interactively with pictures, videos, audio messages, or documents. One intuitive platform for all messaging apps (WhatsApp, Apple Business Chat, Facebook Messenger, Telegram). Get to know your users and save relevant information to be available throughout the entire chat. Improve your efficiency with preset answers. Create Chatbots to support your customer service.
2015
Germany
- Automotive
- Broadcast-media
- Consumer-goods
- Government-administration
- Leisure-travel
- Media-production
- Retail
- English
Industries
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Automotive
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Broadcast-media
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Consumer-goods
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Government-administration
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Leisure-travel
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Media-production
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Retail
Licensing & Deployment
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Proprietary
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Cloud Hosted
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Web-based
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iPhone/iPad
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Android
Support
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Chat
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24x7 Support
Knowledge Base
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Help Guides
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Video Guides
Media
MessengerPeople Core Features
Focus of Customer Service Feature
- Alerts/Notifications
- Appointment Management
- Escalation
- Feedback Management
- Live Chat
- Live Chat
- Self-Service Portal
MessengerPeople Pricing
Pricing Type
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Contact Vendor
Free Version
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No
Free Trial
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14 Days Trial
Payment Frequency
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Monthly Payment
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Annual Subscription
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Quote Based