Simple yet powerful customer support software for growing businesses

MonkeyPesa is a CRM platform that provides software for businesses to grow better, faster. Our platform includes marketing, sales, customer support & payments products that our customers’ needs at any stage of growth. We are currently serving clients from over 16 countries on all continents. MonkeyPesa is a hybrid company with employees working fully remotely, from an office, or a mix of the two. Our office is in Kampala, Uganda with another coming up soon in Nigeria.
MonkeyPesa
2020
Uganda
2 Industries
5 Languages
Industries
  • Information-technology-services
  • Retail
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
Support
  • Email
  • Chat
  • Phone
  • 24x7 Support
Knowledge Base
  • Help Guide
  • Video
  • Blog

MonkeyPesa Core Features

Focus of Help Desk Feature
  • Analytics & Reporting
  • Customization
  • Dashboards
  • Document Storage
  • Email Integration
  • Escalation
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • Response Template
  • Ticketing Management
Focus of Customer Service Feature
  • Escalation
  • Feedback Management
  • Help Desk
  • Knowledge Base
  • Live Chat
  • Response Templates
  • Social Media Integration

MonkeyPesa Pricing

Pricing Type
  • Per User
Preferred Currency
  • USD ($)
Free Version
  • No
Free Trial
  • 14 Days Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
Plans & Packages
Standard
$59.99 Per Month

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