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MSB Docs

5.0 (10 Reviews)|Write a Review|Claimed profile
United States HQFounded 2005

Deployment

Web-basediPhone/iPadAndroidWindowsMac

Best for

101–500 employees

Data Protection & Security Compliance

GDPR
CCPA / CPRA
HIPAA

Overview

About MSB Docs

MSB Docs is an enterprise document workflow automation platform that helps organizations digitize, automate, and manage document processes. Its unified platform offers eSignatures, eStamping, CLM, eBMR, eLogBook, Smart Forms, eKYC/KBA, electronic document management.

Designed for industries such as Pharmaceuticals, Life Sciences, Healthcare, BFSI, Insurance, and Manufacturing, MSB Docs streamlines document creation, data collection, approvals, signing, and record management.

The platform enables businesses to automate workflows, execute secure electronic signatures, simplify eStamping, manage contracts, digitize forms, and maintain tamper-evident audit trails. It supports regulatory requirements including FDA 21 CFR Part 11, HIPAA, eIDAS, ESIGN Act, DPDP, India's IT Act 2000.

MSB Docs helps organizations reduce paperwork, accelerate approvals, improve operational efficiency, and strengthen document security through integrated, compliant digital workflows.

At a glance

Software information

Industries served, licensing and the support MSB Docs provides.

Industries

  • Pharmaceuticals
  • Hospital-health-care
  • Banking
  • Financial-services
  • Insurance
  • Real-estate

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial
  • Free version

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • Documentation

Knowledge Base

Languages (2)
EnglishArabic

What users say

Review Analytics of MSB Docs

Every review is verified through Goodfirms before it's published.

5.010 Verified Reviews
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
Review Summary
Summarized from 10 verified reviews · Updated September 2026
MSB Docs is praised for its intuitive interface and ease of use, enabling quick document signing and approval workflows across devices and locations. Users consistently highlight benefits including streamlined invoice and contract processing, reduced paper costs, and improved team productivity. The platform offers useful features like customizable templates, audit trails for compliance, and integration capabilities with tools like Salesforce. Reviewers report the solution is affordable and accessible for remote work, though some team members initially required adjustment before recognizing its value.
✦ AI-generated summary. May not reflect every review.
Detailed Reviews of MSB Docs
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What reviewers mention most

Sonia PaulVerified Review
Posted on Oct 11, 2023

“MSB Docs smart document solutions works amazingly with Salesforce workflows”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
I am using MSB Docs in integration with Salesforce. Genuinely, this served all our contracting needs. The sales cycle has accelerated many folds, and we are able to close deals faster. The ability to customize the workflows and templates made our task easier than ever. We can easily map the fields from the salesforce and get things going extremely fast.
Ram VijayVerified Review
Posted on Oct 9, 2023

“MSB Docs is instantly accessible to sign documents on the go!”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
From a user perspective, I appreciate how each of the features in MSB Docs smart document solutions is well offered. Signing via SMS link is very convenient. I would say it is by far the best eSigning and document workflow solution I've used.
Luqmaan AhmedVerified Review
Posted on Mar 21, 2022

“MSB is the most intuitive and secure platform to go paperless”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
Because of MSB Docs, we now have a completely paperless organization. Getting signature approvals has become painless without printing and tracking the physical paperwork. At first, I doubted transforming paper-based processes into digital, but the platform seems so secure and intuitive that I can't resist. I am happy with the decision to go paperless with MSB Docs.
Shweta SarangalVerified Review
Posted on Feb 7, 2022

“I'm happy to choose and use MSB Docs smart document solutions”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
I started to use MSB Docs in 2020 during lockdown period as there was no way to move and meet people in person to get documents signed using wet signatures. I used MSB Docs until we were able to come back to the office. Looking at the smooth signing even during the lockdown, my entire organization including me now started using MSB Docs as a primary way to get documents signed internally as well as externally. We are using MSB Docs for signing invoices, contracts, and legal documents. I'm happy to choose and use it.
Pooja PandeyVerified Review
Posted on Feb 1, 2022

“Super affordable eSign and document workflow solution - MSB Docs”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
Instantly accessible to sign documents on the go which is pretty neat. It has helped me to streamline the loan processing documents, validate the identity of the customers and get signatures by remaining contactless. It truly offers me a remote experience at completely affordable rates.
Nikhil SagarVerified Review
Posted on Feb 1, 2022

“Me and my team have an overwhelmingly positive experience using this software”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
Overall, we are very happy with the services offered by MSB Docs. We are able to minimize the paper and printing costs and increase productivity too. A simple audit trail shows us every detail of the signed document including the name of the signer, time, and place. Some of our team members were a bit unsure about it at first, but once they started using it, there were no complaints.
Himanshu SagarVerified Review
Posted on Jan 31, 2022

“MSB Docs is user friendly and quick eSigning smart document solution”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
I found this product really helpful as it fulfills my need to get online signatures from customers and partners alike. I mostly use this solution for invoices, doctor prescriptions, medical records, etc. Workflow and document templates save both time and effort.
Mohit SagarVerified Review
Posted on Jan 31, 2022

“MSB Docs smart document solutions are very simple and intuitive”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
My ability to work quickly and accurately at this point is just because MSB Docs is in place. Taking approvals and input from clients with duly signed documents has become much easier and error-free. Invoice sharing and signing quickly help in easy payment collection.
preeti mauryaVerified Review
Posted on Jan 31, 2022

“MSB Docs made online signing easy as we can sign on the go”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
The ability to sign irrespective of the time and place is one of the greatest benefits our team is leveraging after choosing MSB Docs smart document solutions. The user interface is fairly simple to understand and use. The audit trail after signing a document is a great way to keep records of the signed documents that can be used for legal purposes.
Romey GillVerified Review
Posted on Jan 31, 2022

“MSB Docs is the easiest eSignature Platform I ever come across”

Overall rating5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
I appreciate how each of the features in MSB Docs is well developed and we as a team are making good use of the smart document solutions to improve productivity and efficiency. My experience using it as a corporate tool for over 500+ outside team members is really good. From a user perspective, I like the ease of signing and sending documents via any device and from any place making remote working easy to implement.

Capabilities

MSB Docs features

The full feature set, grouped by module.

Document Management

  • Collaboration Tools
  • Document Assembly
  • Document Indexing
  • Document Retention
  • Document Sharing
  • Document Storage
  • Electronic Signature
  • File Recovery
  • File Type Conversion
  • Offline Access
  • Optical Character Recognition
  • Version Control

Digital Signature

  • Audit Trail
  • Authentication
  • Custom Branding
  • Document Management
  • E-Signatures
  • Multi-Party Signing
  • Reminders
  • Security & Encryption
  • Templates
  • Workflow Automation

Compliance

  • Archiving & Retention
  • Compliance Tracking
  • Controls Testing
  • Surveys & Feedback
  • Version Control
  • Workflow Automation

Document Control

  • Archiving & Retention
  • Collaboration Tools
  • Contract Management
  • Document Assembly
  • Document Capture
  • Electronic Signature
  • File Recovery
  • File Type Conversion
  • Periodic Review
  • Security
  • Version Control

Plans

MSB Docs pricing

Pricing Type
Contact Vendor
Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Free Trial
14 Days
Get Free TrialVendor pricing page

Works with

Integrations

MSB Docs connects with the tools your team already uses.

Salesforce CRMBoxDarwinboxSAP Analytics CloudSAP AribaProvakilTranspedAWSGsuitemicrosoft officesharepointlegal conectproteancapriconSimpli contract

Media

Screenshots & video

MSB Docs screenshot