Write a Review Insights Blogs

New Relic

All-in-one observability.

4.0 1 Reviews
Visit website
Write a Review
Unclaimed Profile
Visit website
New Relic is the industry's largest and most comprehensive cloud-based observability platform built to help customers create more perfect software. The world's best software and DevOps teams rely on New Relic to move faster, make better decisions, and create best-in-class digital experiences. If you run the software, you need to run New Relic.

The world’s best engineering teams rely on New Relic to visualize, analyze and troubleshoot their software. New Relic One is the most powerful cloud-based observability platform built to help companies create more perfect software. Learn why customers trust New Relic for improved uptime and performance, greater scale and efficiency, and accelerated time to market at newrelic.com.
New Relic
2008
United States
  • Information-technology-services
1 Industry
  • English
1 Language

Screenshot & Video

1/3

LICENSING & DEPLOYMENT

  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
  • Linux

SUPPORT

  • Chat
  • Phone
  • 24x7 Support

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs

New Relic Core Features

Server Management

  • Alerts/Notifications
  • Credential Management
  • Event Logs
  • User Activity Monitoring
  • Virtual Machine Monitoring

Remote Monitoring & Management

  • Backup & Recovery
  • Deployment Management
  • For MSPs
  • Mobile Access
  • Patch Management
  • Real-Time Alerts

New Relic Pricing

Pricing Type

  • Contact Vendor

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Quote Based
Vendor pricing page
  • Available Trial

New Relic Reviews

4.0 1 Reviews
  • Relevance
  • Most Recent
  • Rating: high to low
  • Rating: low to high
Write a Review
Yaniv Vararu

A robust service for monitoring your servers, but UX must be improved

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

Slack

Switched from

Splunk
Datadog

Share it on

Review Summary

New Relic helps us monitor our servers' performance. We use it mainly in 2 ways. One is by defining automatic alerts based on KPIs and stats gathered on each server, then the alerts are sent via email and also to 3rd-party apps (like Slack for example). Two is by manually going into New Relic's dashboards for real-time debugging when problems are found (going through our logs, which arrive from all of our servers). The main problem is the UX and "over-complexity" this app is designed by - it makes day-to-day tasks more difficult than previous software I used to work with. Another issue - we invested a lot of time in customizing our logs and New Relic in order for it to work smoothly. This could have been an easier process.

Which features have you used in New Relic?

Server Management Software

How long have you used New Relic?

2 Years

How frequently you use New Relic?

Weekly

What do you like the most about New Relic?

It lets you query all your servers' logs in one place

It sends you automatic alerts based on high error rates

It integrates easily to other apps, like Slack for example

What do you like the least about New Relic?

The UX/UI of the software is not so intuitive and the learning curve is stiff

There are so many params to use, which makes it more difficult than the benefit of flexibility

This profile is not claimed

Do you own or represent this business? Enter your business email to claim your GoodFirms profile.