Visit website

Gain the insight to turn customers into fans.

Nextiva CRM manages your customer's interactions with sales and service CRM. Collect data at every touchpoint across the system, trigger powerful workflow automation, gain insight that everyone in your organization can leverage, and build amazing relationships with your customers.
Nextiva
2006
United States
  • Retail
1 Industry
  • English
1 Language
Industries
  • Retail
Licensing & Deployment
Support
  • Email
  • Phone
  • 24x7 Support
Training
  • Documentation
Knowledge Base

Media

Nextiva CRM
Nextiva CRM

Nextiva CRM Core Features

Focus of Customer Service Feature
  • Alerts/Notifications
  • Help Desk
  • Live Chat
  • Response Templates
  • Self-Service Portal
Focus of Sales Force Automation Feature
  • Account Management
  • Channel Management
  • Contract Management
  • Customer Communications
  • Email Marketing
  • Lead Management
  • Opportunity Management
  • Performance Metrics
  • Sales Forecasting
  • Workflow and Approvals
Focus of VoIP Feature
  • Call Recording
  • Call Routing
  • Contact Management
  • Encryption
  • Interactive Voice Response
  • Messaging
  • Unified Communications
  • Voice Quality Enhancement
Focus of Social Media Management Feature
  • Campaign Management
  • Collaboration
  • Content Management
  • Customer Engagement
  • Multi-Account Management
  • Publishing Management
  • Reporting & Analytics
  • Social Media Monitoring
Focus of Reputation Management Feature
  • Analytics & Insights
  • Campaign Management
  • Content Management
  • Custom Dashboard
  • Multi-Channel
  • Response Management
  • Review Alerts
  • Review Marketing
  • Review Monitoring
  • Security & Reliability
  • Social Monitoring
  • Templates
Focus of Contact Center Feature
  • Call recording and monitoring
  • Call routing and queuing
  • Integration capabilities
  • Interactive voice response (IVR)
  • Multi-channel communication
  • Omnichannel support
  • Performance tracking
  • Reporting and analytics

Nextiva CRM Pricing

Pricing Type
  • Flat Rate
Preferred Currency
  • USD ($)
Free Version
  • No
Free Trial
  • 7 Days Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
Vendor pricing page
Plans & Packages
Standard
$18.95 Per Month

Nextiva CRM Reviews

No Review
No reviews submitted yet.
Be the first one to review