Nextiva CRM
📍 United States HQFounded 2006
Deployment
Web-basedWindows
Best for
SmallMediumLarge
Overview
About Nextiva CRM
Nextiva CRM manages your customer's interactions with sales and service CRM. Collect data at every touchpoint across the system, trigger powerful workflow automation, gain insight that everyone in your organization can leverage, and build amazing relationships with your customers.
At a glance
Software information
Industries served, licensing and the support Nextiva CRM provides.
Industries
- Retail
Licensing
- Proprietary
- Monthly Payment
- Annual Subscription
- Free trial
Support
- Phone
Training
- Documentation
Knowledge Base
- Help Guides
- Video
- Blog
- On-Site Training
Languages (1)
English
Capabilities
Nextiva CRM features
The full feature set, grouped by module.
Customer Service Software
- Alerts/Notifications
- Help Desk
- Live Chat
- Response Templates
- Self-Service Portal
Sales Force Automation Software
- Account Management
- Channel Management
- Contract Management
- Customer Communications
- Email Marketing
- Lead Management
- Opportunity Management
- Performance Metrics
- Sales Forecasting
- Workflow and Approvals
VoIP Software
- Call Recording
- Call Routing
- Contact Management
- Encryption
- Interactive Voice Response
- Messaging
- Unified Communications
- Voice Quality Enhancement
Social Media Management Software
- Campaign Management
- Collaboration
- Content Management
- Customer Engagement
- Multi-Account Management
- Publishing Management
- Reporting & Analytics
- Social Media Monitoring
Reputation Management Software
- Analytics & Insights
- Campaign Management
- Content Management
- Custom Dashboard
- Multi-Channel
- Response Management
- Review Alerts
- Review Marketing
- Review Monitoring
- Security & Reliability
- Social Monitoring
- Templates
Contact Center Software
- Call recording and monitoring
- Call routing and queuing
- Integration capabilities
- Interactive voice response (IVR)
- Multi-channel communication
- Omnichannel support
- Performance tracking
- Reporting and analytics
Plans
Nextiva CRM pricing
Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Free Trial
7 Days
Standard$18.95 / month
Media