Odoo CRM

4.5 (2 Reviews)|Write a Review|Claimed profile
United States HQFounded 2005

Deployment

Web-basediPhone/iPadAndroidWindowsMacLinux

Best for

SmallMediumLargeFreelancer

Overview

About Odoo CRM

Odoo is an open-source CRM software for startups and SMEs. With an intuitive user interface, the CRM tool facilitates all the customer relationship management activities like marketing, lead nurturing, sales pipeline management, reporting, etc., from one place. The software’s advanced reporting tool assists with lead analysis, tracking KPIs, and identifying sales opportunities. From creating campaigns, to automatically scheduling activities, all CRM processes can be executed quickly with Odoo CRM.

Odoo CRM’s powerful API supports seamless integration with other tools. The software integrates with applications like inventory, accounting, point of sale, project management, etc. Odoo’s modular structure allows users to add or remove applications without trouble. Top-notch security, daily data backup, and innovative connection with the customers are the notable advantages of this open-source tool. Odoo customer relationship management tool has unlimited support, hosting, and maintenance.

At a glance

Software information

Industries served, licensing and the support Odoo CRM provides.

Industries

  • Accounting
  • Logistics-supply-chain
  • Marketing-advertising

Licensing

  • Open Source
  • Monthly Payment
  • Annual Subscription
  • Free
  • Free trial
  • Free version

Support

  • Phone
  • Online (Ticket)

Training

  • Help Guides
  • Video Guides
  • Blogs

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
Languages (1)
English

Review analytics

What customers report

4.5
Based on 2 verified reviews
Ease of use4.5
Features & functionality4.0
Customer support4.5
Value for money4.0
Integrations5.0

What users like the most

  • Very useful, smooth, and intuitive software.
  • User is a friendly tool and works very fast.
  • Clear interface and integration.

What users like the least

  • A bit costly for small and solo business owners.
  • There are two things that I personally feel have a scope for improvement. The software has a bit of a learning curve which takes up time for training of the employees. That’s actually a time-consuming thing for our business. Another thing is the user interface. Sometimes we have difficulty navigating through the interface. It could be better than this. If Odoo improves in these areas, it would be truly beneficial for its existing users.

What users say

Review Analytics of Odoo CRM

Every review is verified through Goodfirms before it's published.

4.52 Verified Reviews
Ease of use4.5
Features & functionality4.0
Customer support4.5
Value for money (1 review)4.0
Integrations (1 review)5.0
Review Summary
Drawn from 2 verified reviews
Very useful, smooth, and intuitive software.User is a friendly tool and works very fast.Clear interface and integration.
Detailed Reviews of Odoo CRM
Sort ByWrite a Review
Nikita, Co-founder and CEO at AIScreenVerified Review
Posted on Jun 29, 2023

“It helps us manage and nurture all the customers with its amazing features”

Overall rating4.0
Ease of use4.0
Features & functionality4.0
Customer support4.0

We AIScreen are using this software for two years on a daily basis. We use it for HR and sales purposes to achieve our revenue targets in our company. Odoo software has become a critical part of my company now. Its apps have integrated into almost every part of my business. We use a bunch of its apps in our business, from sales to human resources, it helps us to be efficient in all our tasks. Odoo CRM and Odoo Sales are two main apps that we use extensively in our company. Both are seamlessly integrated and packed with all the features that I and my team need. Odoo CRM in my opinion, is the best CRM tool because it helps us manage and nurture all the customers with its amazing features like intelligent tips and lead scoring. It becomes even better when we integrate it with Odoo sales, it takes our efficiency to another level.

Leroy HancockVerified Review
Posted on Nov 4, 2022

“Odoo CRM is an intuitive module and a complete business management system that covers all your company needs.”

Overall rating5.0
Ease of use5.0
Features & functionality4.0
Customer support5.0
Value for money4.0
Integrations5.0
So far, I like everything this software does. Needed a database to store customer info as well as sales history. All its CRM features are very useful and intuitive. This software makes keeping up with all your contacts. I am very happy and thankful to the team for making our business so managed and easy.

Capabilities

Odoo CRM features

The full feature set, grouped by module.

CRM Software

  • Calendar & Task
  • Contact Management
  • Collaboration Tools
  • Custom Dashboard
  • Email Integration
  • Forecasting & Analytics
  • Lead Management
  • Pipeline Management
  • Reporting
  • Sales Automation

Plans

Odoo CRM pricing

Price Type
Month
Free Version
Yes
Payment Frequency
Monthly Payment, Annual Subscription, Free
Free Trial
15 Days
Standard$8 / month

Media

Screenshots & video