Olanna

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United States HQFounded 2025

Deployment

Web-basediPhone/iPadAndroidWindowsMacLinux

Overview

About Olanna

Olanna is an AI front desk for small businesses in the United States. Service businesses lose customers in the gaps: the call that comes in while the owner is on a job, the enquiry that lands after close, the weekend message nobody sees until Monday. Olanna covers those gaps. Every customer gets a response, every time. Olanna books the appointment, sends the confirmation, and follows up with the customers who haven't rebooked, so the calendar fills without the owner managing it.

Revenue, bookings, customer sentiment and recommended next actions arrive on one dashboard every morning. Olanna is built for salons, barbershops, spas, gyms and studios, plumbers, electricians, HVAC and cleaning companies, and residential property managers. It adds coverage without adding headcount, and it is not a replacement for the people already on the team. Plans start at $99 a month billed annually, with a 7-day free trial.

At a glance

Software information

Industries served, licensing and the support Olanna provides.

Industries

  • Commercial-real-estate
  • Cosmetics
  • Events-services
  • Facilities-services
  • Hospital-health-care
  • Leisure-travel

Licensing

  • Proprietary
  • Monthly Payment
  • Annual Subscription
  • Free trial

Support

  • Email
  • Support daysMondayTuesdayWednesdayThursdayFridaySupport time08:00 to 19:00 (PST)

Training

  • Documentation
Languages (1)
English
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Capabilities

Olanna features

The full feature set, grouped by module.

Customer Experience

  • Action Management
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Data Collection
  • Predictive Analytics
  • Reporting & Analytics
  • Sentiment Analysis
  • Survey/Poll Management
  • Text Analysis
  • Trend Analysis
  • AI Features

AI Voice Agent

  • Automatic Speech Recognition (ASR)
  • Natural Language Understanding (NLU)
  • Real-Time Voice Conversations
  • Multilingual Language Support
  • Custom Voice & Persona Configuration
  • Context-Aware Conversation Management
  • Intent Recognition & Call Routing
  • CRM & Business Application Integration
  • API & Webhook Integration
  • Sentiment Analysis
  • Analytics & Performance Dashboard
  • Human Agent Handoff

Customer Service

  • Alerts/Notifications
  • Appointment Management
  • Escalation
  • Feedback Management
  • Help Desk
  • Knowledge Base
  • Live Chat
  • Self-Service Portal
  • AI Features

Customer Success

  • Account Management
  • Communication Management
  • Customer Engagement
  • Onboarding
  • Revenue Management
  • AI Features

Appointment Scheduling

  • Appointment Reminders
  • Calendar Sync
  • Group Scheduling
  • Multi-Location
  • Online Payments
  • AI Features

Plans

Olanna pricing

Free Version
No
Payment Frequency
Monthly Payment, Annual Subscription
Preferred Currency
USD ($)
Free Trial
7 Days
Starter / Growth / Pro Annual: $99 / $249 / $349 Monthly: $199 / $299 / $499

Media

Screenshots & video