Omnistra

Commerce loses orders every day to unanswered calls and unread messages. Omnistra exists to end that. It is the AI workforce platform for commerce: voice and messaging agents that answer customers, sell and run order operations in more than 60 languages, with Bangla and English native. The platform is an operations system, not a reply box. A visual workflow engine governs exactly what every agent may do. Each conversation is classified against a hundred-plus-tag analytics taxonomy, analyzed after it ends and tracked live for emotional trajectory, so escalations happen the moment a conversation turns. The commerce layer confirms cash on delivery orders by phone, routes couriers, tracks deliveries and recovers failed deliveries automatically. Teams deploy Omnistra for customer service, omnichannel support and inbound and outbound sales. It integrates with Shopify and WooCommerce and connects to Zendesk, Intercom and Salesforce. Built in Dhaka. Fluent in Bangla and 60+ languages.