Planado

5.0 (7 Reviews)|Write a Review|Claimed profile
📍 Georgia country HQFounded 2014

Deployment

Web-basediPhone/iPadAndroid

Best for

SmallMediumFreelancer

Overview

About Planado

Planado is a field service management app and all-in-one solution for controlling the quality of field operations. It enables you to monitor the current locations of your workers and keep track of the tasks they accomplished and how much time they spent. Checklists make it easier for workers to complete jobs, and photo reports help managers ensure the high quality and timeliness. The analytics module automatically generates statistics on the completed jobs and average completion time, which is convenient for assessing overall performance.

Planado has proven an effective web-based solution for such business areas as Telecom, Installation and Repair, Logistics, Delivery, Plumbing, Cleaning, Medicine are more.

At a glance

Software information

Industries served, licensing and the support Planado provides.

Industries

  • Food-beverages
  • Retail
  • Transportation-trucking-railroad

Licensing

  • Proprietary
  • Monthly Payment
  • Quote Based
  • Free trial

Support

  • Email
  • Live Chat
  • Phone

Training

  • Help Guides
  • On-Site Training

Knowledge Base

  • Help Guides
  • On-Site Training
Languages (1)
English

Review analytics

What customers report

5.0
Based on 7 verified reviews
Ease of use4.6
Features & functionality5.0
Customer support4.3
Value for money5.0
Integrations4.7

Verified reviews

Planado reviews

5.0 · 7
Alexander Yu
Alexander Yu
Posted on Oct 9, 2023

Scheduling has become easy, overall efficiency has increased at least by a third!

Overall rating
5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations5.0
Planado has greatly enhanced our team's responsiveness to new orders and scheduling changes. With Planado, we are able to change the routing when any changes occur in real time. It allows us to better plan and get insights into the employees’ performance. Highly recommended!
Victoria Pier
Victoria Pier
Posted on Nov 23, 2022

Planado made our loves easier, it's our fave app now!

Overall rating
5.0
Ease of use4.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations5.0
I personally love Planado because it can track where our employees are in real time which is useful for safety and customer satisfaction. I would recommend Planado as it's user-friendly, compatible with mobile phones, and customizable. Not only that, but I also enjoy automatic reports that make it easy to understand the quality of the employee's performance and report to our head.
Ibrokhim Isroilov
Ibrokhim Isroilov
Posted on Nov 22, 2022

With Planado, everything is up to scratch, especially the work of our technicians

Overall rating
5.0
Ease of use4.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0
Planado allowed us to improve business operations and make them almost 100% digital! Customer satisfaction and retention rates have increased dramatically after implementing Planado. Our team is happy!
Valeria Samsonova
Valeria Samsonova
Posted on Oct 20, 2022

An excellent and affordable software solution for managing field employees

Overall rating
5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations4.0
We have a local kitchen and were searching for an all-in-one app to manage our delivery services. We have increased our staff recently and this resulted in a logistics mess. So we needed a solution to be able to quickly build routes, assign jobs and monitor delivery. After having used Planado for 8 months, I can say, it’s absolutely worth the money. The performance of our couriers has improved, and it’s now much easier for us to oversee the delivery and communicate with them.
Antony Moore
Antony Moore
Posted on Oct 20, 2022

With Planado, we can deliver medication safely and in compliance with the law

Overall rating
5.0
Ease of use5.0
Features & functionality5.0
Customer support4.0
Value for money5.0
Integrations5.0
We found everything we needed in Planado. Our industry requires us to meet certain regulations, such as available prescriptions from patients, the temperature necessary to deliver drugs safely and so on.

Planado helped us to make sure we provide our services in compliance with the law. Now, deliverymen send us photo reports with a prescription and make sure that the temperature in the vehicle is set according to the required level
Madina A
Madina A
Posted on Oct 18, 2022

Planado helped to automate field operations for our HVAC services provider business

Overall rating
5.0
Ease of use4.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
Our team found Planado particularly useful for automating HVAC field operations. It helps us optimize scheduling and routing thanks to a built-in map and GPS-navigation. We’ve noticed that the time spent on traveling notably dropped because we try to allocate the closest locations possible in the area for every technician.

We also can check a worker’s current workload anytime and change their schedule on the go if necessary.

Field workers benefited from the app as well. They have full access to all the information needed, so that they can solve most of the issues more quickly. It has improved customer experience and now we’re recommended by our clients!
Irina  N
Irina N
Posted on Sep 28, 2022

Planado became a savior in our hectic delivery system, now everything is under control!

Overall rating
5.0
Ease of use5.0
Features & functionality5.0
Customer support5.0
Value for money5.0
Integrations5.0
I'm a call-center agent in an online marketplace that connects shops and end customers. We sell basically everything. The more stores and businesses we got, the harder it became for us to control delivery guys. We started getting more unsatisfied reviews that were primarily related to delivery terms. For example, due to high number of orders, our workers could confuse orders and deliver them to wrong addresses.

With Planado, every process became clear. We can monitor workers' locations and make sure an order is correlated with the right address.

Capabilities

Planado features

The full feature set, grouped by module.

Field Service Management Software

  • Contact Management
  • Dispatch Management
  • Job Scheduling
  • Mobile Access
  • Quotes & Estimates
  • Reports
  • Routing
  • Service History Tracking
  • Time Tracking
  • Work Order Management
  • Workforce Tracking

HVAC Software

  • Dispatch Management
  • Maintenance Scheduling
  • Mobile Access
  • Quotes/Estimates
  • Reporting
  • Routing
  • Scheduling
  • Service History Tracking
  • Technician Management
  • Work Order Management

Facility Management Software

  • Facility Scheduling
  • Maintenance Tracking
  • Preventive Maintenance
  • Reports
  • Work Order Management

Pest Control Software

  • Billing and Invoicing
  • Customer Management
  • Mobile Access
  • Reporting and Analytics
  • Route Optimization
  • Scheduling and Dispatching
  • Work Order Management

Plans

Planado pricing

Price Type
Month
Free Version
No
Payment Frequency
Monthly Payment, Quote Based
Preferred Currency
USD ($)
Free Trial
available Days
Standard$12 / month

Media

Screenshots & video