ProxyAI

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Singapore HQFounded 2024

Deployment

Web-basediPhone/iPadAndroidWindowsMacLinux

Best for

1–10 employees

Overview

About ProxyAI

ProxyAI is an AI customer-conversation platform for small stores and any site owner. One assistant answers on web, WhatsApp, Telegram, LINE, Messenger, Instagram, Discord, plus voice, grounded in the merchant's own catalogue, documents and policies. Commerce: live product answers, variant and stock-status checks, in-chat cart building and checkout links on Shopify, WooCommerce and Wix. Service: Bot Knowledge (answers from your docs), Human Handoff with AI briefing, Helpdesk Connect (Gorgias, Zendesk, Freshdesk, Help Scout, plus built-in board), Abuse Guard (rate limits, injection defence, spend caps).

Automation: Agent Tasks for scheduled jobs like sales digests and order-status watching. Pricing: no monthly subscription. Basic Chatbot is one-time from $2; add-ons bought individually, one-time; AI usage metered per model from a prepaid wallet at published rates. Built and operated in Singapore.

At a glance

Software information

Industries served, licensing and the support ProxyAI provides.

Industries

  • Retail
  • Consumer-services

Licensing

  • Proprietary
  • One-Time Payment
  • Free trial

Support

  • Live Chat
  • Email
  • Phone
  • 24x7 Support

Training

  • In-person
  • Documentation

Knowledge Base

Languages (1)
English
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Capabilities

ProxyAI features

The full feature set, grouped by module.

Live Chat

  • Canned Responses
  • Chat Bots
  • File Transfers
  • Reports & Analytics
  • Visitor Tracking
  • AI Features
  • Proactive Chat
  • Secured Encryption
  • Alerts/Notifications

AI Voice Agent

  • Text-to-Speech (TTS) Synthesis
  • Real-Time Voice Conversations
  • Multilingual Language Support
  • Context-Aware Conversation Management
  • Human Agent Handoff
  • Custom Voice & Persona Configuration
  • Natural Language Understanding (NLU)

AI Automation Tools

  • AI-Driven Decision Making
  • API & Webhook Support
  • Low-Code / No-Code Interface
  • Human-in-the-Loop Controls
  • Error Handling & Retry Mechanisms
  • Natural Language Processing
  • Pre-Built Automation Templates
  • Real-Time & Scheduled Execution
  • Security & Data Encryption
  • Third-Party Integrations
  • Workflow Automation Builder
  • Workflow Monitoring & Logs

E-Commerce

  • CRM
  • Email Marketing
  • Inventory Management
  • Order Management
  • Promotion Management
  • Multi-Channel Management
  • Catalog Management
  • AI Features

Customer Engagement

  • Live Chat
  • AI Features
  • Communication Management
  • Feedback Management
  • Community Management

Plans

ProxyAI pricing

Pricing Type
Flat Rate
Free Version
No
Payment Frequency
One-Time Payment
Preferred Currency
USD ($)
Free Trial
7 Days
Free to install; Basic Chatbot one-time from $2; no monthly subscription. Add-ons bought individually, one-time. Free-with-badge option on store add-ons. AI usage metered per model from a prepaid wallet at published rates.

Works with

Integrations

ProxyAI connects with the tools your team already uses.

Media

Screenshots & video