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An integrated customer service, live chat, and helpdesk platform for online businesses.

Re:amaze is a customer service platform designed for websites, stores, and apps. Use Re:amaze to provide exceptional and centralized customer support through live chat, email, social media, and mobile SMS/MMS. Businesses of all shapes and sizes also rely on Re:amaze for sales and marketing automation using features such as Re:amaze Cues (a way to automatically message online customers), Re:amaze Live Dashboard (to monitor online customer activity in real time), and send customer satisfaction surveys.
Re:amaze
Licensing & Deployment
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
Support
  • Chat
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • Case Studies
  • On-Site Training

Media

Re:amaze Core Features

Focus of Help Desk Feature
  • Analytics & Reporting
  • Alerts
  • Customer Review
  • Customization
  • Dashboards
  • Email Integration
  • Escalation
  • Live Chat
  • Multi-Channel
  • Multilingual
  • Response Template
  • SLA
  • Ticketing Management
Focus of Live Chat Feature
  • Alerts/Notifications
  • Chat Bots
  • Offline Form
  • Proactive Chat
  • Reports & Analytics
  • Secured Encryption
  • Visitor Tracking

Re:amaze Pricing

Pricing Type
  • Flat Rate
Free Version
  • No
Free Trial
  • 14 Days Trial
Payment Frequency
  • Monthly Payment
  • Quote Based
Vendor pricing page
Plans & Packages
Standard
$29 Per Month

Re:amaze Reviews

5.0 1 Review
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Judy Stephens

Re:amaze is simple web-based integrated customer communication, help desk and live chat to help businesses communicate with customers.

Very impressive!! I’ve used this for about 9 months now and I love it. I was searching for an efficient customer service tool and it is very well-designed software and quite helpful for getting things done. With the use of its chatbot and live chat option, I am able to serve much better now.

What was the project name that you have worked with Re:amaze?

Help Desk Software , Live Chat Software

How long have you used Re:amaze?

9 Months

How frequently you use Re:amaze?

Daily

What do you like the most about Re:amaze?

It has the easiest interface.

I found it a very useful and simple tool.

Minimalistic and clean design.

What do you like the least about Re:amaze?

Never had any issues so nothing to dislike about it.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
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