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SMART360 Next

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United States HQFounded 2016

Deployment

Web-basediPhone/iPadAndroid

Best for

11–50 employees51–100 employees101–500 employees

Overview

About SMART360 Next

SMART360 Next by Bynry replaces the separate legacy systems many small and mid-sized utilities still run with one cloud platform: customer accounts, billing, payments, meter data, work orders, assets, a customer portal and reporting, all on one database.

It is built for North American water, electric and gas utilities of up to 40,000 accounts. It ships with 25+ pre-built integrations covering payments, smart meters, GIS and accounting systems, goes live in 20 to 24 weeks, and runs on AWS with a 99.9% uptime commitment and SOC 2 Type II controls. Pricing is per meter, with unlimited users.

Customer result: Island Water Authority (35,000 accounts) reached 99% billing accuracy and recovered $3.2M in revenue after switching.

At a glance

Software information

Industries served, licensing and the support SMART360 Next provides.

Industries

  • Utilities

Licensing

  • Proprietary
  • Annual Subscription
  • Quote Based

Support

  • Email
  • Live Chat
  • Phone
  • Support daysMondayTuesdayWednesdayThursdayFridaySupport time08:00 to 16:00 (EST)

Training

  • Webinar
  • Documentation
Languages (1)
English
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Capabilities

SMART360 Next features

The full feature set, grouped by module.

Utility Billing

  • Account Management
  • Billing & Invoicing
  • Collections Management
  • Customer Management
  • Meter Management
  • Metered Billing
  • Move In/Move Out
  • Non-Metered Billing
  • Online Payment Processing
  • Penalty/Cut-Off Processing
  • Rate Management
  • Service Call Management
  • AI Features

Field Service Management

  • Dispatch Management
  • Job Scheduling
  • Mobile Access
  • Reports
  • Routing
  • Service History Tracking
  • Work Order Management

Work Order

  • Customer Database
  • Dispatch Management
  • Job Management
  • Routing Resource
  • Scheduling
  • Work Order Management

Plans

SMART360 Next pricing

Pricing Type
Contact Vendor
Free Version
No
Payment Frequency
Annual Subscription, Quote Based
Preferred Currency
USD ($)
Annual subscription priced per active meter, with unlimited users. Implementation is priced separately based on your rollout. Every quote is custom-scoped: book a demo at bynry.com to get one.
Vendor pricing page

Works with

Integrations

SMART360 Next connects with the tools your team already uses.

QuickBooks OnlineSquareArcGISTwilioWorldpayStripeInvoiceCloudPaymentusItronSensusNeptune 360Cityworks

Media

Screenshots & video

Billing, customers, meters and field work in one place, on one database.