Name: Twilio
Rating: 4.0 (1 reviews)

The world’s leading cloud communication platform

Twilio powers personalized interactions and trusted global communications to connect you with customers. Create the exact solution you need to engage customers at every step of their journey. Twilio is a single platform with flexible APIs for any channel, built-in intelligence, and global infrastructure to support you at scale. Connect with customers on their preferred channels—anywhere in the world. Quickly integrate powerful APIs to start building solutions for SMS and WhatsApp messaging, voice, video, and email. Provide service so convenient and proactive, your customers will think you can read minds. Contextual data, flexible workflows, and seamless cross-channel communications empower your teams to engage people in powerful new ways. Go beyond basic automation to build personal relationships with billions of global consumers. Leverage your existing data to create individual journeys and deliver 1:1 messages that customers care about.

Industries

Banking
Financial-services
Hospital-health-care
Information-services
Information-technology-services

Licensing & Deployment

Proprietary
Cloud Hosted
Web-based

Support

Email
Phone
24x7 Support

Training

Webinar
Documentation

Knowledge Base

Help Guides
Video
Blog
Webinars
Infographics
Case Studies
Whitepapers

Media

Twilio Core Features

Focus of Call Center Feature

Call Logging
Call Recording
Call Scripting
Campaign Management
Conference Calling
Escalation Management
Interactive Voice Response
Manual Dialer
Predictive Dialer
Queue Management
Reporting & Analytics
Voicemail

Twilio Pricing

Pricing Type

Contact Vendor

Preferred Currency

USD ($)

Free Version

Free Trial

Available Trial

Payment Frequency

Quote Based

Vendor pricing page Get Free Trial

Twilio Reviews

4.01 Review

Daniel Chabert, CEO and Founder at PurpleFire

Posted on Jun 06, 2023

Twilio's platform is highly scalable, allowing us to accommodate growth

My company PurpleFire primarily uses Twilio for our SMS marketing needs. We adopted this software four years ago and utilize it on a weekly basis depending on the specific campaigns we are launching. Twilio's API allows seamless integration with our existing systems, ensuring the smooth operation of our SMS marketing campaigns. Twilio's platform is highly scalable, allowing us to accommodate growth in our customer base and messaging volume without compromising performance. The ability to send messages to and receive messages from numerous countries is an essential component for our business, and Twilio delivers it effectively. Twilio's reliable message delivery ensures our campaigns have high open and engagement rates. The platform provides insightful analytics and valuable data about the performance of our SMS campaigns.

Twilio