Write a Review
Claimed Profile
Twilio powers personalized interactions and trusted global communications to connect you with customers. Create the exact solution you need to engage customers at every step of their journey. Twilio is a single platform with flexible APIs for any channel, built-in intelligence, and global infrastructure to support you at scale. Connect with customers on their preferred channels—anywhere in the world. Quickly integrate powerful APIs to start building solutions for SMS and WhatsApp messaging, voice, video, and email. Provide service so convenient and proactive, your customers will think you can read minds. Contextual data, flexible workflows, and seamless cross-channel communications empower your teams to engage people in powerful new ways. Go beyond basic automation to build personal relationships with billions of global consumers. Leverage your existing data to create individual journeys and deliver 1:1 messages that customers care about.
- Banking
- Financial-services
- Hospital-health-care
- Information-services
- Information-technology-services
- English
Screenshot & Video
LICENSING & DEPLOYMENT
- Proprietary
- Cloud Hosted
SUPPORT
- Email
- Phone
- 24x7 Support
Training
- Webinar
- Documentation
Knowledge Base
- Help Guides
- Video
- Blog
- Webinars
- Infographics
- Case Studies
- Whitepapers
Twilio Core Features
- Churn Management
- Communication Management
- Community Management
- Content Creation
- Feedback Management
- Gamification
- Live Chat
- Reporting/Analytics
- Self Services
- Video Support
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
- Configurable Auto Reply
- Contact Management
- Drip Campaigns
- Mass Texting
- Message Personalization
- MMS
- Mobile Coupons
- Mobile Keywords
- Repeating Messages
- Reporting & Analytics
- Scheduled Messaging
- Two-Way Messaging
- Call Parking
- Call Recording
- Call Routing
- Contact Management
- Encryption
- Interactive Voice Response
- Messaging
- SIP Trunking
- Unified Communications
- Call Center
- Call Logging
- Call Recording
- Call Routing
- Messaging
- Phone Key Input
- Survey Manangement
- Text to Speech
- Voice Customization
- Voice Mail
Twilio Pricing
Pricing Type
-
Contact Vendor
Preferred Currency
-
USD ($)
Free Version
-
No
Payment Frequency
-
Quote Based
Twilio Reviews

Daniel Chabert, CEO and Founder at PurpleFire
Posted on Jun 06, 2023
Twilio\'s platform is highly scalable, allowing us to accommodate growth
Review Summary
My company PurpleFire primarily uses Twilio for our SMS marketing needs. We adopted this software four years ago and utilize it on a weekly basis depending on the specific campaigns we are launching. Twilio's API allows seamless integration with our existing systems, ensuring the smooth operation of our SMS marketing campaigns. Twilio's platform is highly scalable, allowing us to accommodate growth in our customer base and messaging volume without compromising performance. The ability to send messages to and receive messages from numerous countries is an essential component for our business, and Twilio delivers it effectively. Twilio's reliable message delivery ensures our campaigns have high open and engagement rates. The platform provides insightful analytics and valuable data about the performance of our SMS campaigns.
How frequently you use Twilio?
Daily