Scott MurpbyVerified Review
Posted on Jun 16, 2021
“Very pleased with this product!”
The process was seamless, the customer service was excellent and the product is satisfactory. All all at very reasonable and competitive pricing. I highly recommend
Streams Call Center
United States HQFounded 2001
Deployment
Best for
MediumLarge
Overview
About Streams Call Center
Our vision is to completely change how enterprises conduct business by delivering the most comprehensive suite of cloud-based, fully managed IT services that empower people to work better by increasing productivity, enhancing communications, simplifying collaboration and enhancing globalization efficiencies.
At a glance
Software information
Industries served, licensing and the support Streams Call Center provides.
Industries
- Banking
- Consumer-services
- Financial-services
- Hospital-health-care
- Information-services
- Information-technology-services
Licensing
- Proprietary
- Monthly Payment
- Free version
Support
- Live Chat
- Phone
- 24x7 Support
Training
- Webinar
- Documentation
Knowledge Base
- Help Guides
- Video Guides
Languages (1)
English
Review analytics
What customers report
5.0
Based on 1 verified review
What users say
Review Analytics of Streams Call Center
Every review is verified through Goodfirms before it's published.
Capabilities
Streams Call Center features
The full feature set, grouped by module.
Call Center Software
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
Live Chat Software
- Alerts/Notifications
- Canned Responses
- Chat Bots
- File Transfers
- Geo Targeting
- Offline Form
- Proactive Chat
- Reports & Analytics
- Secured Encryption
- Visitor Tracking
Plans
Streams Call Center pricing
Price Type
Month
Free Version
Yes
Payment Frequency
Monthly Payment
Preferred Currency
USD ($)
Media