SurveySensum Market Research

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India HQFounded 2018

Deployment

Web-basedMacLinux

Overview

About SurveySensum Market Research

SurveySensum is a leading market research platform that helps you gather and analyze market data and take strategic actions that drive business growth. With its ease of use and exceptional support, it is becoming a preferred choice for both beginners and seasoned research professionals. It facilitates businesses to gather and act effectively on market insights across industries like B2B, SaaS, Telecom, NBFC, Retail, and more. SurveySensum is not your ordinary market research tool – it is a market research service that helps you achieve your business goals with a powerful survey and insights platform.

It comes with seasoned research professionals who provide end-to-end guidance and support so that you can make your market research program a success. They guide you through the entire process – from survey design to detailed analysis to extracting valuable action plans and making informed business decisions in real time.

At a glance

Software information

Industries served, licensing and the support SurveySensum Market Research provides.

Industries

  • Computer-software

Licensing

  • Proprietary
  • Annual Subscription
  • Free trial
  • Free version

Support

  • Email
  • Live Chat
  • Phone
  • 24x7 Support

Training

  • In-person
Languages (5)
ArabicEnglishFilipinoIndonesianMalay
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Capabilities

SurveySensum Market Research features

The full feature set, grouped by module.

Market Research Software

  • Data Management
  • Multi- Channel Distribution
  • Reporting/Analysis
  • Statistical Analysis
  • Survey Management
  • AI Features

Plans

SurveySensum Market Research pricing

Free Version
Yes
Payment Frequency
Annual Subscription
Preferred Currency
USD ($)
Free Trial
Yes
Starter CX$3600 / year
  • Up to 6,000 responses/year
  • Unlimited users
  • Unlimited survey projects
  • Survey distribution: Email, WhatsApp, In-App, SMS, via CRM
  • Integrations: HubSpot, Slack, Freshdesk, Open APIs
  • White-labeled surveys
  • Run advanced analysis like crosstabs and breakdowns on your own
  • Build your own dashboards
  • Global support with response times under 2 hours (NA, EU, Asia time zones)
  • Full compliance: HIPAA, GDPR, SOC 2, ISO 27001
  • PII anonymization
Self-Driven CX$6000 / year
  • Up to 12,000 responses/year
  • Closed-loop feedback system
  • SensAI Text & Sentiment Analysis (Basic)
  • 24/7 live chat support
  • Integrations: Salesforce, SFTP (Use our built-in tools – no need for your own email provider. Send from your domain)
  • Full implementation support till go-live
Managed CX for You$0 / year
  • Unlimited responses
  • SensAI Text & Sentiment Analysis (Unlimited queries)
  • SensAI Questionnaire – Create surveys with one prompt
  • SensAI Insight Reports: Smart summaries with key takeaways
  • SensAI Sentiment Analysis
  • We’ll migrate all your data from previous platforms
  • Hierarchical, role-based dashboards
  • Dedicated CX consultant (biweekly/monthly strategy calls)
  • We build custom dashboards tailored to your needs
  • Post go-live implementation support included
  • Monthly or quarterly expert recommendations & insights
  • Cloud hosting in your native country
  • Enterprise-level Single Sign-On (SSO)

Works with

Integrations

SurveySensum Market Research connects with the tools your team already uses.

Media

Screenshots & video