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T-HelpDesk ticketing is the web and mobile multi-channel , multi-department , multi-level and multi-role solution designed to manage the ticketing system for corporate users and customer users in a single point and autonomously . T-HelpDesk helps to code, classify and manage the flow of tickets in a dynamic and flexible way, automating the routing and routing phases, managing the escalation process in an advanced and flexible way . T-HelpDesk is the HelpDesk and ServiceDesk software. T-HelpDesk has powerful APIs that allow you to further extend the functionality of the software, for example to automatically process or convey tickets from other systems. T-HelpDesk can be integrated with the company portal or intranet thanks to standard SSO procedures. The solution is available both in on-premise and in Saas mode.
Screenshot & Video
LICENSING & DEPLOYMENT
- Cloud Hosted
- On Premises
- Web-based
SUPPORT
- Phone
Knowledge Base
- Help Guides
- Video Guides
- Blogs
TeraNet Help Desk Core Features
- Analytics & Reporting
- Alerts
- Customer Review
- Customization
- Dashboards
- Document Storage
- Interaction Tracking
- Live Chat
- Multilingual
- Response Template
- SLA
- Ticketing Management
TeraNet Help Desk Pricing
Pricing Type
-
Contact Vendor
Free Version
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No
Payment Frequency
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Monthly Payment
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Annual Subscription
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Quote Based
TeraNet Help Desk Reviews
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