Streamline emails, socials, whatsapps, calls and collaborate in your team-inbox

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One shared inbox for all customer contact: e-mail, website chat, Facebook Messenger, Twitter, Voice and SMS.

Screenshot & Video



  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac


  • Chat
  • Phone

Knowledge Base

  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies
  • On-Site Training

Trengo Core Features

Customer Service

  • Alerts/Notifications
  • Feedback Management
  • Help Desk
  • Knowledge Base
  • Self-Service Portal
  • Social Media Integration

Customer Engagement

  • Communication Management
  • Reporting/Analytics
  • Self Services

Trengo Pricing

Pricing Type

  • Contact Vendor

Free Version

  • No

Payment Frequency

  • Monthly Payment
  • Annual Subscription
Vendor pricing page
  • 14 Days Trial

Trengo Reviews

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Max Looman


Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

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Review Summary

Hidden sky-high costs that are billed if you use a trial. Beware people! Far too good to be true. Contacted but they offer no possibility of cooperation. Sour people! Ultimately, therefore, it is all about money and not about customer loyalty. Just Freshdesk for me again!

Software Response

Hi Max Looman. I'm so sorry to hear that you accepted our terms and costs for our additional addon but didn't know that you would pay for this at the end of the billing period. We always try to communicate our prices the best way possible and therefore users must accept these addons to activate. Unfortunately, we have seen that you gave our company multiple negative reviews due to this matter. We always try to help our customers the best way possible, and if it comes to payments we have to be clear on this matter. We will reach out to you shortly to discuss this matter.

Posted on Feb 06, 2020