Visit website

Streamline emails, socials, whatsapps, calls and collaborate in your team-inbox

One shared inbox for all customer contact: e-mail, website chat, Facebook Messenger, Twitter, Voice and SMS.
Trengo
2017
Netherlands
  • Automotive
  • Education-management
  • Financial-services
  • Food-beverages
  • Oil-energy
  • Retail
  • Utilities
7 Industries
  • English
1 Language
Industries
  • Automotive
  • Education-management
  • Financial-services
  • Food-beverages
  • Oil-energy
  • Retail
  • Utilities
Licensing & Deployment
  • Proprietary
  • Cloud Hosted
  • Web-based
  • iPhone/iPad
  • Android
  • Windows
  • Mac
Support
  • Chat
  • Phone
  • 24x7 Support
Knowledge Base
  • Help Guides
  • Video Guides
  • Blogs
  • Webinars
  • Case Studies
  • On-Site Training

Media

Trengo Core Features

Focus of Customer Service Feature
  • Alerts/Notifications
  • Feedback Management
  • Help Desk
  • Knowledge Base
  • Self-Service Portal
  • Social Media Integration

Trengo Pricing

Pricing Type
  • Contact Vendor
Free Version
  • No
Free Trial
  • 14 Days Trial
Payment Frequency
  • Monthly Payment
  • Annual Subscription
Vendor pricing page

Trengo Reviews

1.0 1 Review
  • Relevance
  • Most Recent
  • Rating: high to low
  • Rating: low to high
Write a Review
Max Looman

Nauseous!

Hidden sky-high costs that are billed if you use a trial. Beware people! Far too good to be true. Contacted but they offer no possibility of cooperation. Sour people! Ultimately, therefore, it is all about money and not about customer loyalty. Just Freshdesk for me again!

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating
Software Response
Trengo
Trengo

Hi Max Looman. I'm so sorry to hear that you accepted our terms and costs for our additional addon but didn't know that you would pay for this at the end of the billing period. We always try to communicate our prices the best way possible and therefore users must accept these addons to activate. Unfortunately, we have seen that you gave our company multiple negative reviews due to this matter. We always try to help our customers the best way possible, and if it comes to payments we have to be clear on this matter. We will reach out to you shortly to discuss this matter.

Posted on Feb 06, 2020