TurboTenant
Deployment
Overview
About TurboTenant
Simplify how you self-manage your rental business.
Our property management software helps you streamline your rental process from anywhere. Get leads, screen tenants, create leases, and collect rent — all in one place.
Build one professional listing on TurboTenant, and with one click, send it to dozens of listing sites.
All TurboTenant applications include industry-standard questions, a TransUnion screening report, and the option to add your own customized questions.
Guiding you step by step, our lease agreement tool ensures compliance with your state’s laws, and only takes 15 minutes (or less) to customize your lease.
Our secure rent collection tool is made exclusively to meet the needs of DIY landlords, and includes payment history, automatic reminders and late fees, receipts, and Autopay.
Access a comprehensive, integrated accounting tool, built specifically for landlords.
Plus, efficiently manage renters, maintenance requests, and organize important documents in one place.
At a glance
Software information
Industries served, licensing and the support TurboTenant provides.
Industries
- Commercial-real-estate
- Real-estate
Licensing
- Proprietary
- Annual Subscription
Support
- Live Chat
- Phone
- 24x7 Support
Training
- Webinar
- Documentation
Knowledge Base
Capabilities
TurboTenant features
The full feature set, grouped by module.
Real Estate Property Management Software
- Online Payments
- Owner Portal
- Property Accounting
- Property Inspections
- Renters Insurance
- Rental Listings
- Tenant Screening
- Violations Tracking
Plans
TurboTenant pricing
Media
Screenshots & video
Executive Interview
Executive Interview of TurboTenant
Kindly share your feedback on how GoodFirms has been doing so far in increasing your visibility among potential clients.
Please introduce your product and briefly describe your role within the organization.
Our landlord software simplifies self-management by offering rental marketing, tenant screening, lease creation, e-signatures, rent collection, expense tracking, and tenant communication on one easy-to-use platform. Best of all, most of our features are free for property owners.
My name is Seamus Nally, and I have the good fortune of leading an incredible team of individuals here at TurboTenant as the CEO. On my best days, I’m empowering the team to meet the needs of our landlords through the software we build, the education we craft, and the customer experience we provide.
What was the objective behind coming up with this software?
How is your software beneficial from a value-addition perspective to the clients compared to other software alternatives available in the market?
Additionally, we found that many rental property owners had questions about starting and running their business, the legalities involved, and how to build out their investment portfolio. To answer their questions, we release free educational content covering everything from how long landlords have to handle maintenance issues to the eviction process and beyond.
What industries do you generally cater to? Which industries in general are highly benefiting from using your software?
What are the key features of your software that makes it stand apart from your competitor products in the market?
Plus, we have the most syndication partners for our landlords’ listings, and it shows: our landlords average 28 leads per listing.
Also, features like Tenant Check-ins and free messaging nurture communication between tenants and their landlords to facilitate healthy professional relationships.
What is the customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
Our NPS was 64 in 2022 - which is above average within our industry.
Are your customers repetitive? If yes, what is the percentage of repeat customers that you have?
Does your software product provide any resource or knowledge section for its users? If yes, what kind of material is provided to your users to help them get acquainted with your product?
Additionally, we provide educational content centered on the rental industry as a whole. Every month, we host a live webinar diving into a specific landlording topic, such as Section 8 housing or financing your next property purchase. For those looking for more, we publish at least one article each week to keep landlords up to date on industry trends, important legislation, and relationship/business management.
Lastly, we launched the TurboTenant Academy, beginning with our Fair Housing for Landlords course. This resource offers foundational knowledge regarding the Fair Housing Act to help landlords avoid running afoul of the Department of Housing and Urban Development.
What kind of support system do you offer to your clients for catering to their queries and issues?
If a landlord would prefer to look for an answer to their question alone, our recorded Onboarding Webinars and comprehensive Support Center articles are there to assist.
What has been the revenue for your product for 2022?
While we don’t share revenue figures publically, we’re thrilled by the reception we continue to receive from independent landlords and count ourselves lucky to play a role in helping them realize their financial goals by owning and managing rental properties.
Where do you see your product in the next 10 years?
We'll also be the primary hub for landlords to learn how to be better landlords and investors. We'll have a comprehensive landlord academy, a robust community, live events, and everything else a landlord might need to feel prepared and capable to start, grow, and enjoy their rental business.
But no matter how the ever-changing rental industry shifts, we will continue to uplift independent landlords and their tenants through superior customer service, a deep knowledge of rental property management needs, and a dedication to using education to build better communities.