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Beyond Automation. Toward Excellence.

Velixa.ai is an AI-powered conversational assistant that optimizes internal IT support operations through intelligent guidance, seamless user interactions, and contextual recommendations. Integrated into Microsoft Teams, Jira, and ServiceNow, it helps IT teams reduce ticket volume, improve SLA performance, and deliver faster resolutions without changing existing workflows.
Velixa.ai
2023
United States
  • Architecture-planning
  • Automotive
  • Banking
  • Biotechnology
  • Chemicals
  • Commercial-real-estate
  • Computer-software
  • Construction
  • Defense-space
  • E-learning
  • Electrical-electronic-manufacturing
  • Facilities-services
  • Financial-services
  • Government-administration
  • Hospital-health-care
  • Industrial-automation
  • Medical-practice
  • Real-estate
  • Staffing-recruiting
19 Industries
  • English
  • French
  • German
3 Languages
Industries
  • Architecture-planning
  • Automotive
  • Banking
  • Biotechnology
  • Chemicals
  • Commercial-real-estate
  • Computer-software
  • Construction
  • Defense-space
  • E-learning
  • Electrical-electronic-manufacturing
  • Facilities-services
  • Financial-services
  • Government-administration
  • Hospital-health-care
  • Industrial-automation
  • Medical-practice
  • Real-estate
  • Staffing-recruiting
Licensing & Deployment
Support
  • Email
  • 24x7 Support
Training
  • Webinar
  • In-person
  • Documentation

Media

Velixa.ai
Velixa.ai

Velixa.ai Core Features

Focus of Help Desk Feature
  • Analytics & Reporting
  • Customization
  • Dashboards
  • Document Storage
  • Escalation
  • Knowledge Base
  • Live Chat
  • Multi-Channel
  • Response Template
  • SLA
  • Ticketing Management
  • AI Features
Focus of ITSM Feature
  • Asset Management
  • Change Management
  • Configuration Management
  • Customization and Flexibility
  • Incident Management
  • IT Release Management
  • Knowledge Management
  • Problem Management
  • Reporting and Analytics
  • Security and Compliance
  • Self-Service Portal
  • Service Level Management
  • AI Features

Velixa.ai Pricing

Pricing Type
  • Contact Vendor
Preferred Currency
  • USD ($)
Free Version
  • Yes
Payment Frequency
  • Quote Based
Vendor pricing page

Velixa.ai Reviews

5.0 1 Review
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Sam clark

Velixa.ai AI-Driven Insights Made Easy

Velixa.ai is a modern B2B SaaS platform that harnesses artificial intelligence to provide deep, actionable insights into market trends, customer behavior, and competitor landscapes. Its intuitive interface and robust analytical power make it an excellent choice for businesses looking to stay ahead using data.

What was the project name that you have worked with Velixa.ai?

Help Desk Software , Service Desk Software , ITSM Software

How long have you used Velixa.ai?

1 Months

How frequently you use Velixa.ai?

Monthly

How do you find pricing of Velixa.ai?

mid-tier

What do you like the most about Velixa.ai?

What I liked the most about Velixa.ai is its powerful AI-driven insights and easy-to-use interface. The platform seamlessly turns complex data into meaningful analytics, making decision-making faster and smarter. I especially appreciate the interactive dashboards and customizable reporting tools that allow me to visualize trends clearly and generate professional reports effortlessly.

What do you like the least about Velixa.ai?

What I liked the least about Velixa.ai is the lack of transparent pricing and limited live support options. While the platform’s AI-driven insights and reporting tools are excellent, it would be even better if pricing plans were clearly available on the website. Additionally, having more hands-on onboarding sessions or live chat support would make it easier for new users to get started quickly and maximize the platform’s full potential.

Rating Breakdown

  • Ease of Use
  • Features
  • Customer Support
  • Overall Rating

Integrations

Microsoft Copilot