Zingtree
Create Interactive Decision Trees.
Our interactive agent scripting solution powers inbound and outbound call centers, customer service teams, sales orgs, and appointment schedulers. Start with a single team or a whole department. Zingtree’s AI-powered decision tree platform transforms self-service, uncovers and implements automation opportunities, and makes every agent an expert. Zingtree is a remarkably flexible tool – suitable for all kinds of processes – but customers typically use our agent workflow software in one of three ways.
2014
United States
- Hospital-health-care
- Outsourcing-offshoring
- Retail
- English
Industries
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Hospital-health-care
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Outsourcing-offshoring
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Retail
Licensing & Deployment
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Proprietary
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Cloud Hosted
Support
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Email
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Phone
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24x7 Support
Training
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Webinar
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Documentation
Knowledge Base
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Help Guides
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Blog
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Webinar
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Whitepapers
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On-Site Training
Media
Zingtree Core Features
Focus of Call Center Feature
- Call Logging
- Call Recording
- Call Scripting
- Campaign Management
- Conference Calling
- Escalation Management
- Interactive Voice Response
- Manual Dialer
- Predictive Dialer
- Queue Management
- Reporting & Analytics
- Voicemail
Zingtree Pricing
Pricing Type
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Per User
Preferred Currency
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USD ($)
Free Version
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No
Free Trial
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14 Days Trial
Payment Frequency
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Monthly Payment
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Annual Subscription
Zingtree Reviews
Zingtree Integration
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