Zingtree

Create Interactive Decision Trees.

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Our interactive agent scripting solution powers inbound and outbound call centers, customer service teams, sales orgs, and appointment schedulers. Start with a single team or a whole department. Zingtree’s AI-powered decision tree platform transforms self-service, uncovers and implements automation opportunities, and makes every agent an expert. Zingtree is a remarkably flexible tool – suitable for all kinds of processes – but customers typically use our agent workflow software in one of three ways.
Zingtree LLC
2014
United States
3 Industries
1 Language
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LICENSING & DEPLOYMENT

SUPPORT

  • Email
  • Phone
  • 24x7 Support

Training

  • Webinar
  • Documentation

Knowledge Base

  • Help Guides
  • Blogs
  • Webinars
  • Whitepapers
  • On-Site Training

Zingtree Core Features

Call Center

  • Call Logging
  • Call Recording
  • Call Scripting
  • Campaign Management
  • Conference Calling
  • Escalation Management
  • Interactive Voice Response
  • Manual Dialer
  • Predictive Dialer
  • Queue Management
  • Reporting & Analytics
  • Voicemail

Flowchart

  • Collaboration
  • Diagramming
  • Drag & Drop
  • Interactive Elements
  • Organizational Charting
  • Process Mapping
  • Publishing / Sharing
  • Revision Management
  • Templates
  • Text to Chart

Zingtree Pricing

Pricing Type

  • Per User

Preferred Currency

  • USD ($)

Free Version

  • No

Payment Frequency

  • Monthly Payment
  • Annual Subscription

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