Top BPO Companies in China

Researched by:Goodfirms Research TeamUpdated:September 13, 2026

Goodfirms has reviewed 27 BPO Companies in China as of September 2026. The top-ranked firm is 95Teleweb (0.0 stars, 0 verified reviews, $50 - $99/hr, founded 1998, Beijing). Across the category, the median hourly rate is $37, median client rating is 0, and 48% of firms employ 50+ members. Explore the vetted BPO Companies in China below, compare their strengths, and connect with the provider best suited to your requirements.

Required to partner with the business process outsourcing companies in China? From the various reasons to hire the BPO agencies, the most common ones include the knowledge of the experts, quicker management, flexibility, and many more. The BPO firms in China offer services as per your requirement and as per your products or services. The experts ensure to provide 24*7 services and ensure that your consumers are satisfied with the services. The BPO services in China also brings a change in the working methods and breaks the monotonous working process to function better and quicker. Thus, to guide you through the process of finding the firm meeting your needs, a list of the top BPO companies in China is curated with their ratings and reviews from experienced clients.

Goodfirms has verified 27 BPO Companies in China - part of 6,176+ BPO Companies in the World, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.

Top 10 at Glance

Compare the highest-ranked firms first side by side.

Rank
Company
Rating
Reviews
Hourly Rate
Team Size
Founded
Location
Action

List of Leading Business Process Outsourcing Companies in China | BPO Firms in China

Find a BPO Services Company Near you
Find a BPO Services Company Near you
Service
Hourly Rate
Employees
ReviewsAll Companies
Industry
Client Type
  • First “Outsourcing Contact Center” With abundant experience in the field, we are the first call center that offers “consultation and training for Call center industry”. The first BPO center that introduce COPC, and the first outsourced Contact Center that pass the certification of ISO9000 and Internatinal Standard SCP

    $50 - $99/hr
    1,000 - 9,999
    1998
    Beijing, China
  • Relying on the internet, we use cloud computing to provide business clients with PaaS and SaaS to assist them to improve the efficiency of their communications with customers.Through packaging professional communications capabilities as API access and SDK, Cloopen has dramatically lowered communications services’ user thresholds for businesses and developers. Over 20 professional communications capabilities can ... read Cloopen reviews & insights

    $50 - $99/hr
    250 - 999
    2009
    Beijing, China
  • WTT Outsourcing Services Limited (WTTO) is the provider of choice for companies looking to outsource their business processes to China. As an outsourcing service provider, its award-winning BPO team has long and rich experience in delivering quality backend processes and customer services in China. Being a subsidiary of HKBN Enterprise Solutions HK Limited, a leading ... read WTT Outsourcing Services reviews & insights

    < $25/hr
    2 - 9
    Guangzhou, China
  • Touchtech International Company Limited was founded in 2012. Our service scope covers Call Center, Telemarketing, Operation Management, Membership Management and IT solutions. Touchpoint has been investing and enhancing the operation including process, talents, technology, working environment as well as overall competences and government compliances.

    $25 - $49/hr
    250 - 999
    2012
    Shanghai, China
  • Founded in 1997, 800 TeleServices provides a comprehensive range of outsourcing call-center and E-Commerce solutions to some of the world's top fortune 500 and famous enterprises in China. Anchored in Greater China with a strong understanding of Asian markets and societies, our experience, our regional capacity and our suite of services give us the expertise ... read 800 TeleServices reviews & insights

    $25 - $49/hr
    1,000 - 9,999
    1997
    Shanghai, China
  • Rank Jitsu is an international lead generation company. We help SMEs develop leads globally. Rank Jitsu is a one-stop shop for copywriting, video and animation content writing and search, display and multi-media social media and search engine marketing. Need to build short video advertising for Facebook / Instagram / Pinterest / Twitter? 1-3 day delivery ... read Rank Jitsu reviews & insights

    $25 - $49/hr
    2 - 9
    Hong Kong, China
  • Roikings is an outsourced inside sales company offering a customized end-to-end sales cycle, which includes daily lead generation, personalized email & LinkedIn outreach, engagement via Twitter & Instagram, and qualified appointment setting. The benefits of partnering up with Roikings are to become an added strategic extension of your team by using a customized solution from ... read Roikings reviews & insights

    < $25/hr
    2 - 9
    2017
    Hong Kong, China
  • In a rapidly changing business environment driven by new technologies, business leaders can no longer afford to ignore outsourcing. To remain competitive and relevant on the world stage, outsourcing should form part of a company’s longer-term business strategy of accessing mission-critical expertise and adding workforce flexibility. Direct Sourcing Solutions specialises in innovative outsourcing consulting and ... read Direct Sourcing Solutions reviews & insights

    $25 - $49/hr
    250 - 999
    2016
    Hong Kong, China
  • Compass Offices is a leading flexible office space provider in Asia Pacific. Founded in 2009, Compass Offices has grown to 9 cities, serving over 20,000 satisfied clients. Our clients include Fortune 500 companies, growing start-ups, entrepreneurs, independent professionals and enterprise teams.

    $25 - $49/hr
    50 - 249
    2009
    Hong Kong, China
  • In 2011, Payreto started working with one of the world-leading white-label payment gateway technology vendors (PAY.ON) and helped its PSP clients initially with merchant onboarding, reconciliation, merchant account management, and many other back-office support activities. When PAY.ON was acquired by ACI Worldwide at the end of 2015, Payreto continued its white-label payment gateway reselling business ... read Payreto reviews & insights

    $25 - $49/hr
    50 - 249
    2011
    Hong Kong, China
  • Using AI Tools

    • chatchat

    allpaypayz is a global B2B marketplace where online merchants and payment providers find each other without middlemen. The platform works on a simple principle: merchants need payment solutions, providers need merchants – allpaypayz gives both sides a verified space to connect directly. Merchants browse a curated catalog filtered by geography, payment method, and industry. Providers ... read allpaypayz reviews & insights

    $50 - $99/hr
    50 - 249
    2024
    Hong Kong, China

    Why allpaypayz?

    • fast
    • quality
    • support
  • Using AI Tools

    • AI Quality Inspection TooAI Quality Inspection Too

    Customers choose OmniCX because we provide affordable, scalable, and multilingual customer support solutions tailored to their business needs. We support 15+ languages across 12+ countries and regions, helping global brands deliver fast, localized, and consistent customer experiences through email, chat, phone, tickets, and social channels.Our team combines experienced multilingual agents, standardized service processes, CRM systems, ... read OmniCX reviews & insights

    $50 - $99/hr
    1,000 - 9,999
    2022
    Shenzhen, China

    Why OmniCX?

    • Affordable multilingual support worldwide.
    • Reliable BPO support for global brands.
    • Global customer service solutions
  • HKT Teleservices is a world-class global contact centers and business process outsourcing (BPO) provider skilled in all facets of voice and non-voice customer services, technical support, sales, retention, and other business processes. Our 24/7 operation, supported by state-of-the-art technologies, world-class management practices and operational processes, contacts customers in languages that make up over half the ... read HKT Teleservices reviews & insights

    $50 - $99/hr
    10000+
    1992
    Beijing, China
  • Beijing Sunshine Golden Point Consulting Service Co., Ltd. (formerly Sunshine Insurance Group Customer Service Center), established in 2016, headquartered in Beijing, is a wholly owned subsidiary of Sunshine Insurance Group. With the professional customer service experience and technological advantages of Sunshine Insurance Group for many years, Sunshine Golden Point Company has quickly set foot in ... read Sunshine Golden Point Consulting reviews & insights

    < $25/hr
    2 - 9
    2016
    Tongzhou, China
  • Guangzhou Yijing Communication Technology Co., Ltd., founded in 2001, has become the leading designer and manufacturer of China's VOIP phone brand. Yijing is committed to providing VOIP phones that are lightweight, cost-effective, and simple to use. We have strong factory power and QC / QA safety system to ensure the production of high-quality products. From ... read Guangzhou Yijing Communication Technology reviews & insights

    < $25/hr
    2 - 9
    2001
    Guangzhou, China
  • GFC Consulting is a professional service firm that delicates itself in providing world class tax consulting service, anti-fraud solution service, business investigation service, professional outsourcing service and big data solution service. It is headquartered in Shanghai and there are either branches or business partners in Beijing, Guangzhou, Shenzhen, Chongqing, Hong Kong and Singapore.

    $25 - $49/hr
    50 - 249
    2007
    Beijing, China
  • Distributed outsourcing takes advantage of modern technology to build and manage remote teams of professionals. Unlike hiring locally or remotely, distributed outsourcing is not bound nor limited by geographical limitations or scarcity, and allows to source the best talent for the best price. HOPLA Online pioneers in the upcoming Distributed Outsourcing trend, and with over ... read HOPLA Online reviews & insights

    NA
    50 - 249
    Hong Kong, China
  • We are your one-stop-company for all your IT needs. Our team of experts is dedicated to providing you with the best IT solutions that cater to your unique business requirements. We specialize in designing and deploying IT infrastructure, installing IT networks, consolidating IT systems, and providing managed onsite and remote IT maintenance services. In the ... read InnTech IT Solutions reviews & insights

    NA
    10 - 49
    2019
    Shanghai, China
  • Using AI Tools

    • ClaudeClaude
    • ChatGPTChatGPT
    • CanvaCanva

    AiScreeningTools.com is an ai automation platform for Pre- Hire Evaluation tools for screening new employees for Call Centers, Real Estate, Customer Engagement, Voice and Search.Our Platform includes Online Ai Assisted Video Interviews both 45 second showcasing skills and 15 minutes for questions , CV assessments, Behavioral assessments , Search Engine Ai Retrieval Augmented Generation Technology ... read AiScreeningTools.com reviews & insights

    NA
    2 - 9
    2025
    Hong Kong, China

    Why AiScreeningTools.com?

    • Full Suite Ai ScreeningTools in one place
    • Easy Deploy on your website with simple widget
    • Progressive Prices BPO Custom Solutions
  • Uniland Consulting is a leading professional consulting services provider that offers professional placement, SAP training , online evaluation, IT and R&D center outsourcing services in China, Singapore and Malaysia. Founded in 1994, Uniland is headquartered in Shanghai and has branches in Suzhou, Wuxi, Dalian, Beijing, Chengdu, Qingdao, and Shenzhen. Uniland has accumulated a wealth of ... read Uniland Consulting reviews & insights

    $25 - $49/hr
    2 - 9
    1994
    Shanghai, China
  • WNS is a strategic partner for managing complex processes that directly impact the clients'​ bottom-line. An end-to-end vertical approach to service delivery, technology-led BPM solutions and a client-centric client-partner approach enable us to deliver business value to many of the world's leading companies.

    < $25/hr
    10000+
    1996
    Guangzhou, China
  • The Sourcing Co. is a product manufacturing and sourcing company in China. The company is headquartered in Guangzhou, China which is considered the global manufacturing hub. We work as an intermediary company between Chinese manufacturers and foreign companies that want to buy products being manufactured in China. We work towards ensuring a smooth purchasing experience ... read The Sourcing Co. reviews & insights

    NA
    250 - 999
    2007
    Guangzhou, China
  • Baker Tilly is one of Hong Kong's leading firms of certified public accountants and business advisors. We are also delighted to be an independent member of Baker Tilly International, one of the world’s leading networks of independent accounting and business advisory firms.

    < $25/hr
    250 - 999
    1977
    Hong Kong, China
  • We, at Concinnity specialize in getting your website on the map with Search Engine Optimization, Targeted Advertising, Social Media Marketing and Conversion Optimization. We work with you to develop a plan that increases traffic and improves conversions, maximizing your profits. With offices in Hong Kong, Singapore & Germany - our team of experts have helped ... read Concinnity reviews & insights

    < $25/hr
    2 - 9
    2015
    Sheung Wan, China
  • Gentlemen marketing Agency is a Shanghai Based agency, specialized in Digital Marketing for China: SEO/SEM, Buzz, Social Media; online PR, and ereputation. We already have strong experience in Tourism, Cosmetics, fashion, B2B Industry and Food&beerage. Our team of experts will help Foreign firms to develop their Business in China, Image control, Ereputation, increasing your community, ... read Gentlemen Marketing Agency reviews & insights

    $50 - $99/hr
    50 - 249
    2012
    Shanghai, China
  • Mamonty is a global B2B messaging platform offering high-capacity Bulk SMS and WhatsApp solutions. With over 11 years of experience and direct connectivity to more than 200 mobile operators in 130 countries, Mamonty supports businesses in iGaming, FinTech, and E-commerce with global communication scaling. The platform ensures reliable communication with 99.9% uptime and low-latency delivery ... read Mamonty SMS reviews & insights

    < $25/hr
    10 - 49
    2015
    Hong Kong, China
  • Using AI Tools

    • ClaudeClaude
    • ChatGPTChatGPT
    • GeminiGemini
    • PerplexityPerplexity
    • GrammarlyGrammarly

    PLT Logistic is a China-based logistics and business representation company operating directly from Guangzhou. We help international companies manage sourcing, supplier verification, inspections, cargo consolidation, freight forwarding, and origin logistics operations throughout China. Unlike traditional freight forwarders that only manage transportation, our team works directly at the origin, where most supply chain risks occur. This ... read PLT Logistic reviews & insights

    $25 - $49/hr
    2 - 9
    2018
    Guangzhou, China

    Why PLT Logistic?

    • Direct operations from China
    • Supplier verification & inspections
    • End-to-end logistics management

Post your project. Get proposals from PRO-verified firms.

Goodfirms recommends the top 3. You pick the winner.

Why Trust Goodfirms

Goodfirms is the world’s leading reviews and ratings company featuring 100,000+ tech companies from across the globe, complete with 80,000+ humanly vetted client reviews, detailed portfolios, hourly rates, employee strength, and more to help you choose your perfect tech partner.

Humanly-Vetted Client Reviews

Our researchers have personally vouched for the authenticity of 80,000+ client reviews by speaking directly with clients, cross-checking project details, timelines, and results to ensure 100% credibility.

Data-Driven Rankings

Data powers our company listings. Every company listed is evaluated based on its expertise, experience, market presence, reviews, and client satisfaction rate, which helps buyers confidently choose the right tech partner.

Global Trust & Recognition

Goodfirms is trusted by 100,000+ businesses in 160+ countries to connect with reliable tech partners. Our reputation is built on 80,000+ verified reviews and rankings you can trust.

Transparency In Detail

From verified client reviews and portfolio highlights to service focus and pricing, Goodfirms provides a 360-degree view of every company, helping 2+ million monthly users find the perfect tech partner.

Trending insights from Goodfirms

Valuable insights from top experts accelerate decision-making.

Call Center Outsourcing: Costs, Benefits & Top Providers in 2026
Payment Gateway vs Payment Processor: Key Differences and When to Build Your Own (2026)
How to Provide the Ultimate Customer Service Experience
Read all research articles

Where the firms are.

Bubble size shows how many firms each country has; colour shows its average hourly rate. Tap any country for its firm count, average rate, rating, and Value Score.

Loading map…

All states ranked by Value Score.

Every state in scope, ranked by Value Score.

StateFirmsAvg RateAvg RatingValue ScoreAction
CNHong Kong SAR11$36/hr-70View firms
CNGuangdong6$37/hr-68View firms
CNShanghai5$47/hr-64View firms
CNBeijing5$57/hr-60View firms
CNHong Kong SAR
11 firms$36/hr
Value Score70 / 100
CNGuangdong
6 firms$37/hr
Value Score68 / 100
CNShanghai
5 firms$47/hr
Value Score64 / 100
CNBeijing
5 firms$57/hr
Value Score60 / 100

Match by work-hour overlap with your team.

Cost matters - but so does being able to actually talk to your developer during your workday. Here are the best destinations for each major hub.

If you're in US (PT/ET)Recommended

Look for nearshore LATAM partners - same-day collaboration, similar time zones, and 50-60% cost savings vs domestic.

MXMexico~7h overlap
ARArgentina~6h overlap
BRBrazil~5h overlap
CACanada~8h overlap
If you're in Europe (CET/GMT)Recommended

Eastern Europe is your sweet spot - 1-2h time zone shift, EU GDPR alignment, and 40-50% lower rates than Western Europe.

PLPoland~8h overlap
UAUkraine~7h overlap
RORomania~7h overlap
ZASouth Africa~8h overlap

How firms are placed on the matrix

Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.

Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.

Read the full methodology
Algorithm at a glance
1
X-axis (Core Competencies): Service Focus Ratio + Portfolio Depth + Quality + Experience
2
Y-axis (360-Performance): Client Reviews + Market Presence + Goodfirms Score
3
Missing signals are excluded from a firm's score, not substituted with defaults - weights redistribute across remaining inputs
4
Recency decay over the last 18 months keeps stale reviews from dominating
5
Eligibility floor: ≥ 1 published review in this category scope

Found your target region?

Browse all firms in your chosen country - or let us hand-pick matches based on your project, budget, and time-zone preference.

Get matched firms

States with the best Value Score for bpo services hiring.

Ranked by a composite score blending firm count (supply), average rating (quality), and median hourly rate (cost). Affordability is weighted highest (50%), so this list surfaces actually affordable destinations rather than just-big markets.

Budget leader
Hong Kong SAR · $0-24/hr

4 firms in this tier - more than any other state. Top picks: Baker Tilly Hong Kong, Concinnity, Roikings.

Mid-tier leader
Beijing · $50-99/hr

3 firms in this tier - more than any other state. Top picks: 95Teleweb, Cloopen, HKT Teleservices.

Loading heatmap…
Cell intensity (firm density):
Low
High
Best Value marks the densest, highest-rated, most-affordable cell per row

How the heatmap is built

Every cell in the grid above is the count of firms in (place × hourly-rate tier). Firms are placed by their published hourly rate; those without a disclosed rate are not plotted.

Top company names per cell are surfaced by Value Score - a weighted blend of affordability (50%) + rating (35%) + review volume (15%).

The "Best" ribbon marks the cell in each row where firm density, ratings, and affordability line up best - the densest, highest-quality combination.

Read the full methodology
Value Score · per firm
ValueScore = 0.50 × Affordability
+ 0.35 × Rating
+ 0.15 × Review Volume
// All sub-scores normalized 0-100
// Affordability = (1 - rate/$200) × 100
// Rating = (rating - 3) / 2 × 100
// Volume = log10(reviews+1)/log10(200) × 100

Found your target region?

Browse all bpo services firms in your chosen country - or let our AI hand-pick 3 matches based on your project, budget, and time-zone preference.

Get 3 AI-Matched Firms