38 Companies

Top Answering Services in Australia

The best answering services companies in Australia are the ones that provide result-oriented call answering services. Moreover, the answering services in Australia design a call processing protocol after gaining a full understanding of your industry and its requirements. Did you just set up a business in Australia and need a phone answering service in Australia to manage all the official communication with customers? Don’t worry! You have landed on the right page. Listed below are some of the preferred names in the industry. Choose from any of the following telephone answering services in Australia that fits in your business requirements.

38 Companies
Top Answering Services Companies in Australia | Phone Answering Service in Australia
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Top Answering Services Companies in Australia | Phone Answering Service in Australia

Alltel
1

Alltel

We're your partner in communications

Alltel Australia empowers businesses with telecommunications technology designed to help them thrive amid a changing communication environment. Our solutions support SMEs and enterprises across multiple industries with a focus on seamless collaborations and flexible connections. As a trusted telecommunications provider, we continue working with clients from various sectors, including retail, banking, education and government, to improve and future-proof their business communications through services that span IP telephony, enterprise-level inte... read more

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< $25/hr
10 - 49
Melbourne, Australia
OfficeHQ
2

OfficeHQ

Always on call

  Blazing the trail in outsourced virtual reception and phone answering solutions since 2003. Our promise is to never miss a call on your behalf. OfficeHQ are leaders in virtual receptionist and telephone answering solutions and services. We believe your business, no matter what the size, will benefit from the human connection of having your customer or client calls always answered by a friendly, professional Australian-based receptionist. We’re a fast growing, locally based, Australian private company with global operations in th... read more

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< $25/hr
10 - 49
Sydney, Australia
Fonebox
3

Fonebox

Every kind of number for different business needs.

Fonebox is Australia's leading provider of inbound telecommunication services for businesses. Fonebox specialises in Australian Inbound Numbers, including 13, 1300, and 1800 Numbers, 24/7 Australian based Phone Answering Services, Call Routing Solutions, and industry leading Inbound Reporting. Fonebox is focused on low rates, extraordinary service, and custom built solutions. As an extension of our commitment to low rates we developed Fonebox's Price Beat Guarantee: we'll beat any inbound rate.

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< $25/hr
10 - 49
Brisbane, Australia
1300 Numbers Australia
4

1300 Numbers Australia

Business with a phone number spells confidence.

We’re not your traditional telco. We're your inbound number experts. Alongside our sister company, 1800 Numbers Australia, we are backed by more than a decade in experience, servicing small to medium business like yours with solutions designed to work harder for you. Powered by Alltel's business telecommunications technology, we are an industry recognised 1300 numbers provider and trusted by businesses across Australia.

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< $25/hr
2 - 9
Sydney, Australia
Answer Right
5

Answer Right

Distinctive,Personalised,Unique Boutique Service

Tired of missing your phone calls and potential customers? Want to minimize your costs? Maybe you would like to utilize your current receptionist elsewhere. Do you receive calls when you are driving or in the middle of a meeting? Are your phone calls currently going unanswered for them to potentially take their business elsewhere? Answer Right is different to other answering services. We are focused on quality not quantity, we want to be a part of your business and work hand in hand with you. Unlike other services we pride ourselves on the r... read more

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< $25/hr
2 - 9
Adelaide, Australia
Virtual Reception
6

Virtual Reception

Get Back Control Of Your Business

We live in a 24/7 365 day a year world. Whether we like it or not customers these days expect your business to be contactable regardless of the time of day or night. What this means for a lot of small business owners is that they end up working really long hours or worse still feel that they need to be available regardless of the time. When you started your business, you did so because you felt that you could make a difference and make your mark, you didn't start it because you felt like answering the phone at all hours. With a telephone... read more

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< $25/hr
2 - 9
Sydney, Australia
OracleCMS
7

OracleCMS

Customer Management Solutions

OracleCMS are superstars in our field. We know what it takes to make your business the best in its field and can supply top class services to you and your customers.   OracleCMS has become one of Australia’s leading outsourcing providers; we service hundreds of companies across multiple industry sectors. We are a trusted, award winning brand for Customer Management Solutions and we develop an array of platforms for organisations.

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< $25/hr
2 - 9
Melbourne, Australia
Ruby Receptionist Services
8

Ruby Receptionist Services

Phones Answered On Time Every Time

Ruby Receptionist Services is owned by the Virtual Headquarters group. We provide telephone answering services to more than 2,000 Australian businesses and understand the challenges of trying to keep lots of balls in the air at the same time. Our aim is to take away a number of your time consuming administrative tasks and free you and your staff up so that you can focus more on building your business. First impressions really do count and when you are in business you want to make every enquiry count. Ruby Receptionist Services Aust... read more

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< $25/hr
10 - 49
Sydney, Australia
The Message Centre
9

The Message Centre

Activating Your Casual Live Answering Services

The Message Centre is a business support services provider that handles all areas of communication and voice (Call Centre), data management and telecommunication solutions for businesses and organisations. Our business is 24/7 Australian-based, in Melbourne. We provide a personalised service with the ability to facilitate high complexity call answering solutions. We also offer several other tailored services that enhance your internal business and customer service processes such as Complex live answer scripting, Bookkeeping, Debt collection, Le... read more

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< $25/hr
10 - 49
Melbourne, Australia
Business 1300
10

Business 1300

Live Answering Services

Business 1300 is one of Australia’s leading providers of inbound telephony. We specialise in Local Call 13/1300 Numbers as well as Australian 1800 Toll Free Numbers. We also provide 24/7 Phone Answering Services from a call centre based in Australia. We can help you get the right 13/1300 Number or a Toll Free 1800 Number; get the number connected at Ultra Competitive Rates; and provide a Live Answering Service for a complete inbound telephony solution.

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< $25/hr
10 - 49
Melbourne, Australia
Virtual Office Melbourne
11

Virtual Office Melbourne

Present a professional image to the world.

First impressions count for everything in business and unfortunately having the right address can sometimes mean the difference between signing a deal and not signing. Fortunately, you no longer need to sign a long lease and outlay a pile of cash to secure your prestige CBD address. Virtual Office Melbourne can offer you a premium address in a first rate building in the centre of town. Our Melbourne offices are located at 440 Collins Street and 189 Queen Street. Other businesses located in close proximity to these locations include lawyer... read more

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< $25/hr
2 - 9
Melbourne, Australia
Virtual Office Brisbane
12

Virtual Office Brisbane

City office benefits without the cost!

People are impressed by a prestigious address. Despite the fact that you may be one of the best in your field potential customers may discriminate against you when they discover that you are operating out of a home office. Unfortunately, securing a physical CBD location can be exorbitantly expensive. There is a better way. Why outlay all of that hard earned cash for a physical office space. Virtual Office Brisbane has the ability to offer you a premium CBD address for only a fraction of the cost of a physical space. Our Brisbane offices are l... read more

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< $25/hr
2 - 9
Brisbane, Australia
ACE Answering Service
13

ACE Answering Service

Your Own 24/7 Customer Service Team

At Ace Answering we understand your image is important. After we are briefed on your company, our team of professionals will be thoroughly trained to ensure they are equipped to look after your calls and take your bookings. From solo entrepreneurs and small businesses, to large organisations, we have a booking system to fit your needs. Plus, our Virtual Receptionists work 24/7, meaning customers can always book their appointments—even when you’re done for the day. No more double booking, or missed appointments.

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< $25/hr
10 - 49
Melbourne, Australia
Call Service
14

Call Service

Call Service Est. 1951

We have over 66 years’ experience in the Telecommunications Industry Up to 75% of clients are known to hang up upon hearing an answering machine or voice mail We can provide you with a personalised service to meet your requirements where the caller believes they are contacting your office All calls are answered and processed in Melbourne, Australia Dedicated lines allows us to professionally answer with your company name

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$50 - $99/hr
50 - 249
Melbourne, Australia
Virtual Office Sydney
15

Virtual Office Sydney

Telephone Answering services Sydney

Our receptionists are local Australian professionals who work remotely from home offices. Because we make use of telephonists who work remotely we are able to keep our overheads to a minimum and consequently we can offer you our customers some incredibly competitive pricing for our world class service.We have a range of virtual offices to suit most budgets. Many of our virtual offices are in grade A CBD buildings that offer very prestigious addresses. Think of how impressed your potential new customers will be when they see that first class add... read more

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< $25/hr
10 - 49
Sydney, Australia
OfficeEarth
16

OfficeEarth

Virtually anywhere

You have the freedom to work from home or almost anywhere you can get an internet connection. But does operating and advertising a mobile phone number show your business in a good light? And have you any idea of the amount of new business you’re missing out on when your phone isn’t answered and calls go to voicemail? It’s probably far more than you think! The solution is here: Virtual Reception from OfficeEarth. Choose a dedicated landline or Toll Free number and your calls are answered with your business name by a dedicated r... read more

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$25 - $49/hr
10 - 49
Melbourne, Australia
Your Phones Covered
17

Your Phones Covered

Because sometimes you are busy

We started Your Phones Covered after realising that Australian Small and Medium Businesses needed a service that was more than a voicemail or a message service or worse an annoying “self-service” auto attendant (which usually ended up in leaving a voicemail). Our research showed callers wanted to speak to someone who could help them with their enquiry and that the companies being called wanted to offer a better experience to callers without the extra costs and headaches of employing more people. Voicemail and Auto Attendants (IVRs) ... read more

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< $25/hr
10 - 49
Sydney, Australia
Turnkey Receptionist
18

Turnkey Receptionist

We are here for you 4am – midnight, 7 days a week

We are a Virtual Receptionist Service providing the most personable customer service by home grown receptionists who warm every caller to your business.

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< $25/hr
2 - 9
Sydney, Australia
Answer Precise
19

Answer Precise

Premium live answering services

Answer Precise provides premium live answering services. We answer your phones in your company name, using only trained, professional Australian receptionists. We are the number one small business answering service when it comes to quality, care, professionalism and the ability to sound part of your office. Whether you’re a start-up looking for professional answering services, or a call centre needing additional resources, we can help you. Free up your time to get out and service clients, knowing your calls are answered promptly, courteou... read more

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< $25/hr
10 - 49
Sydney, Australia
R.A.R.E.Sol - Reliable Accurate Remote Expert Solutions

At R.A.R.E.Sol, our focus is on allowing our clients to build distributed teams that can work wherever and whenever they want, so their businesses can focus on allocating their office- running costs elsewhere. We have seen a huge amount of growth in the remote work sector over the past few years and are proud to be one of the best remote work management firm.

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NA
10 - 49
Sydney, Australia
My Cloud Assistant
21

My Cloud Assistant

Providing a Live Chat Answering Service 24×7

One of the newest ways for customers to communicate with your business is via a Live Chat Answering Service application installed within your website. My Cloud Live Chat Answering Service is an outsourced service which is a fast and cost effective way of managing customer sales or service enquiries. My Cloud Live Chat Answering Service can be a huge time saver for your organisation and starts from as little as $130 for 50 chats per month. My Cloud Assistant can provide a license for the Zendesk Chat Application, installation and custo... read more

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< $25/hr
10 - 49
Melbourne, Australia
Link Business Hub
22

Link Business Hub

Plans that fit your needs, every step of the way.

Link Business Hub's doors were opened in 2005 by a couple who had recently returned from England.  After searching for office space in Newcastle in which to set up a technology business, they found that quality office presentation was in short supply and could not resist filling the void. The office business grew, along with a fantastic team.  Over time, our client base helped reveal our specialty, with increased enquiries for virtual office services that integrate seamlessly with their own business. Our personalised to... read more

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< $25/hr
10 - 49
Sydney, Australia
The Silent Partner
23

The Silent Partner

National leader in communication solutions

Build Confidence with your customers. Engage with your clients in the way they want to communicate with you At the cutting edge of the Virtual Office Industry, The Silent Partner is a Complete Client Management & Communications Solution Provider Our commitment: To provide outstanding virtual reception, diary management, helpdesk, & online customer support to our clients Our extraordinary people, industry experience, systems & technology enable us to ensure your business has a competitive, highly professional edge to ac... read more

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< $25/hr
10 - 49
Sydney, Australia
OnePoint Connect
24

OnePoint Connect

Live Phone Answering

We’re a Brisbane based team of professionals that are passionate about creating AWESOME software and having fun while doing it. We have a strong history in fabrication and construction in Australia, PNG and China and even though there is software out there for this industry, we found it just didn’t meet our requirements. For this reason we set about developing a product with a heavy focus on process analysis and lean manufacturing. We have had some bumps in the road but have produced an exceptional operation system, which we continu... read more

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< $25/hr
10 - 49
Brisbane, Australia
24 Hour Connexion
25

24 Hour Connexion

At your call night and day

24 Hour Connexion is a Cairns based business committed to providing a high quality telephone answering service to a range of businesses and emergency services throughout the Far North Queensland region. Understanding your needs We understand our clients’ need for peace of mind that our phone team have the ability to handle their after-hours needs. All of our staff are chosen for their honesty, reliability and respect for the privacy and confidentiality of each client. We pride ourselves on operating in an efficient and ethical ... read more

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< $25/hr
10 - 49
Cairns, Australia
Virtual Headquarters
26

Virtual Headquarters

Never Miss a Call Again

Virtual HQ provides small, medium and large businesses with a total Virtual Office solution 24x7. We provide a premium Australian Telephone Answering Service (Virtual Receptionist Service) answering your phone calls 24x7. For a truly national presence we offer Virtual Mail Address subscriptions in over 50 Prime business locations including all major cities.

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< $25/hr
50 - 249
Sydney, Australia
Time Well Spent
27

Time Well Spent

Office management services

Established by Karen Glass in 2008, Time Well Spent has grown through word of mouth and our range of services has developed in response to our clients’ needs. Today, we have 10 Account Managers providing administration and reception services in our Cheltenham Office handling many long-term accounts. Offering continuity, tailored services and flexibility for busy business owners and entrepreneurs. For the team at Time Well Spent, great customer service is about building trust and developing a proactive working relationship with you. We ... read more

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< $25/hr
10 - 49
Melbourne, Australia
SOI
28

SOI

With you Whatever Your Journey

Every business is unique, with their own journey story and set of challenges. At SOI, we don’t stop until we understand what makes your business tick. We want to understand and need to understand so we can support you in the best way we can and throughout your journey. Our business is your business! We want to share in your journey by supporting you in what we do best. We are here for you with our serviced offices, virtual office solutions and virtual assistant services. By bringing your business on board with the SOI community you&rsq... read more

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< $25/hr
10 - 49
Sydney, Australia
Waterfront Executive Offices
29

Waterfront Executive Offices

In House Secretarial & Phone Answering

Established in 1990, Waterfront Executive Offices rapidly became a leader in the serviced office market, meeting the growing demand for a superior but affordable prime building address for all industries. Our Mission is to provide a professional working environment and exceptional services for companies seeking a central business district (CBD) address in a prestigious executive location. Waterfront Executive Offices specialise in short and long term leasing of executive suites, boardroom and conference facilities and provide full represe... read more

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< $25/hr
10 - 49
Brisbane, Australia
Virtual Address
30

Virtual Address

First impressions count!

We have a range of virtual offices to suit most budgets. Many of our virtual offices are in grade A CBD buildings that offer very prestigious addresses. Think of how impressed your potential new customers will be when they see that first class address on your business cards or on your website!

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< $25/hr
2 - 9
Sydney, Australia
Imperatif
31

Imperatif

The Australian Contact Centre

Impératif Call Centre Partners is a state-of-the-art Australian contact centre and direct marketing company specialising in outbound telemarketing services. We partner as a call centre with many varied businesses across numerous industries within Australia in order to increase revenue and ensure customer satisfaction via proven services such as outbound telemarketing, welcome to brand surveys, lead generation services, appointment setting and digital marketing. As the leading Australian contact centre partner, Impératif offe... read more

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< $25/hr
10 - 49
Brisbane, Australia
New Media Services
32

New Media Services

Outsourcing/Offshoring

New Media Services Pty Ltd - Tailor-made Business Outsourcing Services. Driving Efficiencies and Growth For Your Business is Our #1 Priority.

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< $25/hr
1,000 - 9,999
Cranbourne, Australia
IF Lenfort
33

IF Lenfort

Built For Your Business Success

At Lenfort, we believe that the foundation of every successful BPO partnership is trust. We rely on our proven track record of providing outstanding customer service with premier accounting and business administrative services. We have built our reputation on customer satisfaction and relationships over revenues: our team consists of firm believers in repeat business, dedicated to understanding each individual client’s needs and delivering solutions, aligned with them.

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$25 - $49/hr
50 - 249
Perth, Australia
Knight BPO
34

Knight BPO

Business Process Outsourcing

Knight BPO is your complete Finance Department, available fulltime, at a cost that won’t break the bank! Australian owned and operated, we streamline the finance and accounting tasks for small to medium businesses by driving efficiency in your financial processes and providing support when you need it.

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$25 - $49/hr
10 - 49
Perth, Australia
Verdi
35

Verdi

Business Messaging Consultant

Established in 2005 to meet a market need in professional answering services, with a price advantage, Verdi expanded quickly from a state-based entity to a National carrier of products across Australia. Verdi Business messaging is designed with your needs in mind as we expand our portfolio following customer requests for new and exciting products.

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$25 - $49/hr
10 - 49
Perth, Australia
NEC Australia
36

NEC Australia

Orchestrating a Brighter World

NEC has delivered world-class technology solutions and services to customers across the globe, for more than a century. For over 50 years in Australia, NEC has built a sophisticated technology and anything-as-a-service company which brings together the best technology and the best people to ensure our customers capture maximum value from their IT and networking investments. NEC connects people through reliable communication infrastructure while also helping to keep communities safe and secure with intelligent surveillance systems and the world&... read more

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$50 - $99/hr
1,000 - 9,999
Perth, Australia
SOS Global
37

SOS Global

Smart Outsourcing Solutions

SOS Global is a service that allows online businesses to outsource their process driven, and time-consuming work to fully trained, experienced, and ready-to-go staff based in Clark, in the Philippines.  

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$50 - $99/hr
50 - 249
Perth, Australia
NS Group
38

NS Group

A generation ahead

My Name is NS web Labs ! This is our identity.. We are Known for our team coordination. 4 people from entirely different backgrounds with their varied experience in their fields of writing, web development & designing, marketing and android development had a vision of providing services that could help people in achieving their business and new venture goals by providing branding services such as digital marketing, content marketing and brand value improvising acts and finally N & S Web Labs came into existence. Making every virtual ... read more

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< $25/hr
2 - 9
Adelaide, Australia
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