Strong on both Core Competencies and 360-Performance. These firms have proven track records, deep specialisation, and solid client outcomes. Default recommendation for most buyers.
Best Answering Services Companies
Goodfirms has reviewed 933 Answering Services Companies as of October 2026 across 62 countries. The top-ranked firm is Top Customer Service (5.0 stars, 16 verified reviews, NA, founded 2010, Brooklyn). Across the category, the median hourly rate is $25, median client rating is 4.8, and 27% of firms employ 50+ members. Explore the vetted Answering Services Companies below, compare their strengths, and connect with the provider best suited to your requirements.
Perusing online for top answering services companies for your business? Here is a list of professional answering services by Goodfirms to take care of your client calls efficiently. The answering service for businesses provides specialist operatives who answer calls for your organization's sake. They can take messages and attempt key business processes, boosting your productivity. This spares your business time & cash and guarantees you are constantly accessible to your customer base, which is an undeniably imperative for businesses today. Hence, Goodfirms brings you a curated list of the best answering services providers for you to select the one that fits your business criteria, with all the homework done from our part.
Goodfirms has verified 934 Answering Services Companies - part of 19,149+ Business Services Companies reviewed across 62 countries, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.
Top 10 at Glance
Compare the highest-ranked firms first side by side.
List of Top Companies for Answering Services in 2026
Using AI Tools
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TFP Africa Global stands out as a premier ECTN certificate agent in India, offering specialized solutions for exporters targeting the African market. As a leading provider of ECTN FERI certificates in India, they simplify the complex mandatory documentation required for shipments to over 24 African nations. Whether you need a FERI for the DR Congo, ... read Tfp Africa Global reviews & insights
TFP Africa Global stands out as a premier ECTN certificate agent in India, offering specialized ... read Tfp Africa Global reviews & insights
$25 - $49/hr2 - 92016Delhi, IndiaWhy Tfp Africa Global?
- Best service provider
- On time hassle free delivery
- low tariff rate
Virtual Office Solutions Our services include provision of dedicated telephone numbers with call answering service, international call forwarding, local and international mail forwarding, mail scanning, shared fax number, dedicated fax number, sea view meeting rooms facility, workstation and hot desk rental, etc. Our success is built on the quality client services provided by our team ... read vOffice Business Centre reviews & insights
Virtual Office Solutions Our services include provision of dedicated telephone numbers with call answering service, ... read vOffice Business Centre reviews & insights
< $25/hr10 - 492010Hong Kong, ChinaCubic Solutions Inc. was founded in 2011 with the vision of helping businesses harness technology for growth and innovation. From its beginnings in Pakistan, Cubic Solutions Inc. has grown into an award winning global software outsourcing partner trusted by enterprises, startups, and multinational corporations. We ... read Cubic Solutions.Inc reviews & insights
Cubic Solutions Inc. was founded in 2011 with the vision of helping businesses harness technology ... read Cubic Solutions.Inc reviews & insights
$25 - $49/hr50 - 2492011Lahore, PakistanIt was good Experience They were professional in every aspect
- Zaam TextilesThe Internet and advances in telecommunications technologies have made it easier than ever for consumers to buy from and communicate with the businesses that they use on a day-to-day basis. The answering service industry has been changed drastically due to these technological advances because call centers are able to handle communications faster than ever. And, ... read AnswerFirst reviews & insights
The Internet and advances in telecommunications technologies have made it easier than ever for consumers ... read AnswerFirst reviews & insights
NA10 - 49Tampa, United StatesSince 1991 MAP Communications has been providing professional live telephone answering services 24/7/365. We know that no two businesses are alike and as such our remote virtual receptionists each go through a vigorous training process which enables them to handle even the most complex scenarios.
Since 1991 MAP Communications has been providing professional live telephone answering services 24/7/365. We know ... read MAP Communications reviews & insights
$25 - $49/hr250 - 9991991Chesapeake, United StatesWe are a 24 hour 7 day per week answering service/call center. We provide excellent telephone service through a combination of professional, experienced employees and state-of-the-art technology. Our call center services and business answering services will help you to maintain good customer service while staying within your budget. We offer an array of services to ... read Courteous Communications reviews & insights
We are a 24 hour 7 day per week answering service/call center. We provide excellent ... read Courteous Communications reviews & insights
< $25/hr50 - 2491986Orlando, United StatesAthena BPO provides Inbound & Outbound process, Back office service, Data Processing & Contact center setup consulting services for business. The organisation has grown rapidly over the last one and half decade, with a current footprint spanning across 3 cities in India (Mumbai, Chennai and Bangalore) and 5 operational centres. The company has over 3000 ... read Athena BPO reviews & insights
Athena BPO provides Inbound & Outbound process, Back office service, Data Processing & Contact center ... read Athena BPO reviews & insights
$100 - $149/hr250 - 9992000Mumbai, IndiaImpératif Call Centre Partners is a state-of-the-art Australian contact centre and direct marketing company specialising in outbound telemarketing services. We partner as a call centre with many varied businesses across numerous industries within Australia in order to increase revenue and ensure customer satisfaction via proven services such as outbound telemarketing, welcome to brand surveys, lead ... read Imperatif reviews & insights
Impératif Call Centre Partners is a state-of-the-art Australian contact centre and direct marketing company specialising ... read Imperatif reviews & insights
< $25/hr10 - 492009Brisbane, AustraliaCount on the trained team at First Choice Telephone Answering Service for high-quality telephone answering services. Get an accurate response for every call.
Count on the trained team at First Choice Telephone Answering Service for high-quality telephone answering ... read First Choice reviews & insights
< $25/hr2 - 9Pittsburgh, United StatesFor over 10 years we've been helping businesses large and small answer their calls. Our years of experience enable us to suggest best practices and optimize communication processes for your business.
For over 10 years we've been helping businesses large and small answer their calls. Our ... read HiLivePro reviews & insights
< $25/hr2 - 9Baltimore, United StatesReceptionHQ provides professional call answering and virtual receptionist services to United States businesses – from solo entrepreneurs and micro-businesses to mid-sized companies across all industries. WHAT SETS US APART: Dual pricing flexibility. We're one of the few providers offering both per-call plans (from $25/month) and per-minute plans (from $49/month). Choose the model that fits your ... read ReceptionHQ reviews & insights
ReceptionHQ provides professional call answering and virtual receptionist services to United States businesses – from ... read ReceptionHQ reviews & insights
< $25/hr50 - 2492007Phoenix, United StatesAnswering service 24/7 Interswitch offers tailor-made services. With our answering service you can choose from different subscriptions. If you only want the telephone to be forwarded during office hours, you can use our day service . If you also want to be available in the evenings, nights and weekends, you can opt for our 24/7 ... read Interswitch reviews & insights
Answering service 24/7 Interswitch offers tailor-made services. With our answering service you can choose from ... read Interswitch reviews & insights
$25 - $49/hr50 - 2491980Amsterdam, NetherlandsVirtual Offices NYC provides a business address for identity purposes; or bundled with receptionist services for a Virtual Office NYC solution. We’ve been in business since 2007 and our BBB Accredited Business A+ Rating is a testament to our success. From the first moment we communicate with a prospect we strive to provide an exceptional ... read Virtual Offices NYC reviews & insights
Virtual Offices NYC provides a business address for identity purposes; or bundled with receptionist services ... read Virtual Offices NYC reviews & insights
$25 - $49/hr10 - 492007NYC, United StatesAt MyAnswering.com, we have nothing to hide. Despite a low initial cost, you won't find any hidden fees or long-term contracts. It begins with My Answering's common sense approach to call pricing. Rather than rounding up to the minute on every call, MyAnswering.com bills only by the second. Hence, instead of racking up charges for ... read MyAnswering.com reviews & insights
At MyAnswering.com, we have nothing to hide. Despite a low initial cost, you won't find ... read MyAnswering.com reviews & insights
< $25/hr10 - 49Salt Lake City, United StatesWe Formed Vijay Packers & Logistics right after we identified a gap in the Packers and Movers India industry for reasonably priced moving solutions. Vijay Packers & Logistics began in 2002 by Vijay who has worked in the moving industry for the last 15 years, We have an extra large moving trucks which can match ... read Vijay Packers and Logistics reviews & insights
We Formed Vijay Packers & Logistics right after we identified a gap in the Packers ... read Vijay Packers and Logistics reviews & insights
NA10 - 492002Mumbai, IndiaCallbox is an innovative, rapidly-growing company in the sphere of telecommunications. For more than 20 years the Call Centre has been mainly dealing with telemarketing, with servicing clients and with online commerce. For the last 6 years the company has been specialising mainly in direct sales carried out over the telephone. Our team has been ... read Callboxs reviews & insights
Callbox is an innovative, rapidly-growing company in the sphere of telecommunications. For more than 20 ... read Callboxs reviews & insights
NA250 - 999Our friendly team of professional call handlers take pride in answering each and every call with the same personal, professional and friendly service. Our teams are managed efficiently to ensure that your calls get answered straight away. Let us handle your calls Setting up your virtual telephone answering service could not be easier and we ... read Jet Virtual reviews & insights
Our friendly team of professional call handlers take pride in answering each and every call ... read Jet Virtual reviews & insights
$50 - $99/hr10 - 492010London, United KingdomInternational Business Center (abbreviated "IBC") is a one-stop business center located in the Tsimshatsui Center, Tsimshatsui East, one of the most prestigious business districts in Hong Kong. We offer serviced offices for lease and a virtual office from an ideal address. We provide an extensive range of professional services which include company formation, accounting support, ... read International Business Center reviews & insights
International Business Center (abbreviated "IBC") is a one-stop business center located in the Tsimshatsui Center, ... read International Business Center reviews & insights
< $25/hr10 - 49Hong Kong, ChinaYBA - Your Business Assistance - is an agency providing services for launching, managing and developing business in Ukraine for foreign investors. We provide online office and assistant services, help organizing trips to Ukraine and around the country. Our services include legal advice on business registration, tax legislation and related issues; the selection and purchase ... read YBA reviews & insights
YBA - Your Business Assistance - is an agency providing services for launching, managing and ... read YBA reviews & insights
< $25/hr10 - 49Kyiv, UkraineAdmin Solutions knows that running a business in today’s busy world requires more time (and energy) than many of us have. With this in mind, it is important that you, the business owner, focus on the success of your products or service; we’ll help you handle the rest of the details that often get overlooked.
Admin Solutions knows that running a business in today’s busy world requires more time (and ... read Admin Solutions reviews & insights
< $25/hr2 - 9Apple Valley, United States1st Formations is a leading online company formation agent in the UK. We offer a comprehensive selection of company registration packages and address services for companies limited by shares, companies limited by guarantee and limited liability partnerships. As an authorised Companies House eFiling agent, we can offer quick and simple online incorporation and ensure the ... read 1st Formations reviews & insights
1st Formations is a leading online company formation agent in the UK. We offer a ... read 1st Formations reviews & insights
< $25/hr10 - 49London, United KingdomShuraa business setup is an approved specialist for company formation in UAE provides you the top-notch business setup services in the UAE.Shuraa Business Setup is your one-stop solution for company formation services in Dubai, UAE. Stay ahead of the game when seeking business setup in UAE. Among the best business setup companies in Dubai, we ... read Shuraa Business Consultancy reviews & insights
Shuraa business setup is an approved specialist for company formation in UAE provides you the ... read Shuraa Business Consultancy reviews & insights
NA02 - 9Dubai, UAEManilaPros is a premier Ecommerce outsourcing company in the Philippines with expertly sourced Ecommerce professionals in the field of customer support, creative design, and product information management. Established by seasoned executives, our leadership in outsourcing makes us a reliable outsourcing partner of many companies seeking top-notch offshore staffing services. With our extensive experience in providing ... read ManilaPros Outsourcing reviews & insights
ManilaPros is a premier Ecommerce outsourcing company in the Philippines with expertly sourced Ecommerce professionals ... read ManilaPros Outsourcing reviews & insights
NA050 - 249Carson, United StatesOur clients find a partner rather than just another vendor. We improve your bottom line by providing what you need when you need it, saving you from managing a larger payroll and all the costs associated with it. We work to increase your patient census, improve your reimbursement, negotiate higher rates, maximize your A/R, get ... read Ally Health Care LLC reviews & insights
Our clients find a partner rather than just another vendor. We improve your bottom line ... read Ally Health Care LLC reviews & insights
NA010 - 49Gilbert, United StatesPeachtree Offices provides ready-to-go private office space, co-working, meeting rooms, virtual office services and all of the amenities of a full office – without the expense or hassle of running an office full time. Visit our website for more info.As a small business ourselves, we understand the special needs of our clients and we focus ... read Peachtree Offices reviews & insights
Peachtree Offices provides ready-to-go private office space, co-working, meeting rooms, virtual office services and all ... read Peachtree Offices reviews & insights
$25 - $49/hr2 - 9Atlanta, United StatesINITIA Business Center was founded more than 12 years ago in the Ática Business Complex in Pozuelo de Alarcón, just a few minutes from Madrid. We conceived INITIA as a pioneering business center in its sector, with the intention that companies, professionals and entrepreneurs like us, work with total flexibility and do not have to ... read Initia Business Center reviews & insights
INITIA Business Center was founded more than 12 years ago in the Ática Business Complex ... read Initia Business Center reviews & insights
$25 - $49/hr2 - 9Madrid, SpainKishoret Call Center Services Ltd. is one of the first companies to establish and develop the human telephone answering industry in Israel, and is currently the largest and leading company in this field. The company is privately owned, employs approximately 300 people, and operates nationwide, with the national center located in the Bnei Industrial Zone ... read Kishurit Call Center Services reviews & insights
Kishoret Call Center Services Ltd. is one of the first companies to establish and develop ... read Kishurit Call Center Services reviews & insights
< $25/hr2 - 9Tel Aviv, IsraelAt KOMIYAMA & Co. Group, we undertake accounting and tax return services for Japanese subsidiaries. We also work with the subsidiary’s head of accounting to convert statements that conform to the accounting standards required by the parent company, provide accounting advice, and prepare reporting packages for the parent company.In Japan, it is necessary to prepare ... read Komiyama Co reviews & insights
At KOMIYAMA & Co. Group, we undertake accounting and tax return services for Japanese subsidiaries. ... read Komiyama Co reviews & insights
$25 - $49/hr2 - 9Tokyo, JapanWe're a B2B lead generation agency based in Pune. We promise to deliver your 'dream sale' within 6 months or work free for you. Specializing in Account-Based Marketing (ABM), we excel in LinkedIn and Email marketing. With 400+ clients served in 4 years, our expert team drives results
We're a B2B lead generation agency based in Pune. We promise to deliver your 'dream ... read UrbanSpell reviews & insights
$25 - $49/hr10 - 492021Pune, IndiaPurpose Metrics is a social research & evaluation firm in India that delivers monitoring, evaluation & learning MEL, social impact measurement, and data-driven insights. Grounded in ethics, rigorous methods, and purpose-driven goals.
Purpose Metrics is a social research & evaluation firm in India that delivers monitoring, evaluation ... read Purpose Metrics reviews & insights
$100 - $149/hr10 - 492024Noida, IndiaNovelty Wealth is an AI-powered personal finance and wealth management platform that helps individuals and families plan, track, and grow their investments. Operating as a SEBI-registered investment adviser under FW Fintech Private Limited, the company offers unbiased, fee-only financial planning, portfolio tracking, tax optimisation, and goal-based wealth strategies through a secure and easy-to-use platform.
Novelty Wealth is an AI-powered personal finance and wealth management platform that helps individuals and ... read Novelty Wealth LTD reviews & insights
NA10 - 492024Bengaluru, IndiaUsing AI Tools
ChatGPT
Innovexify LLC is a global business formation company helping entrepreneurs, freelancers, startups, Amazon sellers, agencies, and online business owners register companies in the United States from anywhere in the world.We specialize in LLC formation, EIN registration, ITIN registration, physical and fintech bank account setup, tax filing, and compliance support for non-residents and international entrepreneurs.Our mission ... read Innovexify reviews & insights
Innovexify LLC is a global business formation company helping entrepreneurs, freelancers, startups, Amazon sellers, agencies, ... read Innovexify reviews & insights
< $25/hr10 - 492020Lahore, PakistanWhy Innovexify?
- Reliable
- Loyal, Lifetime support
- Quick response
Whether your needs include managing sales calls, customer support or administrative telephone services, SUITE 1000 can tailor a plan that fits your business goals and budget. Telephone calls are the life-blood of your business. Who you allow to handle your calls makes all the difference in the world. Will you win a new customer or ... read Suite 1000 reviews & insights
Whether your needs include managing sales calls, customer support or administrative telephone services, SUITE 1000 ... read Suite 1000 reviews & insights
< $25/hr10 - 49Charlotte, United StatesProviding 24-hour customer answering service by yourself will require hiring four customer service officers to manage 42-hour weekly shifts. You will bear technology, utility, rent, salaries, tax, and benefit expenses. We can take this stress off you, and you enjoy 70% cost savings. All our agents have bachelor’s degrees and speak English as native language. ... read DelonApps reviews & insights
Providing 24-hour customer answering service by yourself will require hiring four customer service officers to ... read DelonApps reviews & insights
$25 - $49/hr2 - 9Lagos, NigeriaLittle by little the team has grown, it is a mix of quadras, generations Z and serious partnerships and monitoring. This gives the company an open mind and dynamism! We are (for quadras), present in the Grand Duchy since 1996. It is a country that we like where it is good to live. We have ... read We Can Do It reviews & insights
Little by little the team has grown, it is a mix of quadras, generations Z ... read We Can Do It reviews & insights
< $25/hr2 - 92017Bettembourg, LuxembourgFrom past 10 years, Avanta India is providing fantastic serviced office spaces in India that are best for business and available at low costs for clients. Our aim is to provide excellent value for money, and this is why we focus on giving all-inclusive in one low monthly bill. We go “Beyond Four Walls” to ... read Avanta reviews & insights
From past 10 years, Avanta India is providing fantastic serviced office spaces in India that ... read Avanta reviews & insights
< $25/hr50 - 2492004Delhi, IndiaService With Scale Our focus at The Call Centre is providing the highest quality telephone answering services available on a worldwide scale, with a personalised touch that is often lost by larger centres. Connected Globally We provide services covering the globe, with calls originating in Australia, USA, UK and many other countries being professionally managed ... read The Call Center reviews & insights
Service With Scale Our focus at The Call Centre is providing the highest quality telephone ... read The Call Center reviews & insights
< $25/hr10 - 49Lower Hutt, New ZealandXACT has been providing contact center solutions for more than 35 years. Our experience provides a seamless, cost effective integrated solution for your business or organization. XACT specializes in custom designed solutions for those companies who do not fit in a cookie cutter mold. XACT believes in a partnering method of communication. It's your call, ... read XACT Telesolutions reviews & insights
XACT has been providing contact center solutions for more than 35 years. Our experience provides ... read XACT Telesolutions reviews & insights
< $25/hr250 - 9991988Lake Mary, United StatesCall Experts is a family owned and operated call center focused on providing extensive telecommunications and office-based services to professionals in numerous industry categories.
Call Experts is a family owned and operated call center focused on providing extensive telecommunications ... read Call Experts reviews & insights
< $25/hr50 - 2491982Charleston, United StatesUsing AI Tools
ChatGPT
Answering Service Care (ASC) is a 24/7 live answering service for 4000+ businesses nationwide, serving all industries, including law firms, doctor's offices, insurance agencies, financial advising firms, and many more. ASC has 50 years of experience and almost 200 employees in 3 offices located in NJ, NC, and FL. As a third-generation family business ASC ... read Answering Service Care reviews & insights
Answering Service Care (ASC) is a 24/7 live answering service for 4000+ businesses nationwide, serving ... read Answering Service Care reviews & insights
NA50 - 2491974Margate, United StatesWhy Answering Service Care?
- 247 live answering by real people and AI
- Never miss an important call
- U.S.-based professional receptionists
Graf Call Center is an international BPO company, which has been operating in the market of outsourcing more than 11 years and happy to have its clients all over the world. Graf Call Center was created to attract new clients to your business. We offer comprehensive solutions for maintenance and development of your customer base. ... read Graf Call Center reviews & insights
Graf Call Center is an international BPO company, which has been operating in the market ... read Graf Call Center reviews & insights
< $25/hr10 - 492008Chervonohrad, UkraineTelephone sales are an art. To interest the subscriber on the other end of the wire, to keep his attention - skills that contribute to increasing profits and expanding the business. Applying the experience of world leading contact centers, we have created a company that allows us to solve issues of Russian customers. Digital Technologies ... read Call Center Digital Technology reviews & insights
Telephone sales are an art. To interest the subscriber on the other end of the ... read Call Center Digital Technology reviews & insights
< $25/hr2 - 92004Moscow, RussiaISPL is a Chennai, India based BPO & Call center services which exist for the past 10+ years offering the dedicated services to Indian Corporate houses, Multi National companies (MNC) for their Indian operations and SMEs. With the help of our expert professionals along with the evolving new ideas and technologies, we fight hard for ... read ISPL Chennai reviews & insights
ISPL is a Chennai, India based BPO & Call center services which exist for the ... read ISPL Chennai reviews & insights
$100 - $149/hr50 - 249Chennai, IndiaThe Company was founded in 2000 by Dr. Ahmed Tahlak, an ambitious UAE national, who has extensive experience in having worked with various Govt. entities. TSC specializes in business consulting and outsourcing solutions. It offers a range of business and knowledge services to companies that seek top of the line operational excellence along with long ... read The TeleServices Company reviews & insights
The Company was founded in 2000 by Dr. Ahmed Tahlak, an ambitious UAE national, who ... read The TeleServices Company reviews & insights
$100 - $149/hr50 - 2492000Dubai, UAESound Telecom brands your phones, enables you to deliver superior customer service, and helps companies grow their business by developing customized telecom solutions. Established in 1986, Sound Telecom is a nationwide provider of telephone answering services, inbound and outbound call center programs, cloud-based phone systems, and unified communications on a 24/7/365 basis with US agents.
Sound Telecom brands your phones, enables you to deliver superior customer service, and helps companies ... read Sound Telecom reviews & insights
< $25/hr50 - 2491986Houston, United StatesContinental Message Solution (CMS) is an award-winning call center outsourcing company based in Columbus, Ohio. The company provides telephone customer service and live answering services to a worldwide network of clients, including numerous Fortune 500 corporations.
Continental Message Solution (CMS) is an award-winning call center outsourcing company based in Columbus, Ohio. ... read Continental Message Solution reviews & insights
$50 - $99/hr50 - 2491967Columbus, United StatesMicahTek, Inc. is known globally as a full turn-key service center that provides a broad spectrum of information management and distribution services. Call Center - Live Agents, IVR - Interactive Voice Recognition, Website Design and Development, Registration and Events, Database Management and Hosting, and Product Fulfillment and Warehousing.
MicahTek, Inc. is known globally as a full turn-key service center that provides a broad ... read MicahTek reviews & insights
$50 - $99/hr50 - 2491991Broken Arrow, United StatesYou want to expand your business and enter new markets without the heavy upfront investment involved. Our Virtual & Serviced Office Solutions are the perfect fit for any company expanding into new market, or companies that need temporarily office space for additional exployees. Running a business from home or anywhere offers provides you with the ... read Uniti Office reviews & insights
You want to expand your business and enter new markets without the heavy upfront investment ... read Uniti Office reviews & insights
< $25/hr10 - 492016Kuala Lumpur, Malaysia
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The Magical Quadrant
Hover any bubble for the firm's exact scores. Filter the view using the controls on the right.
The four quadrants explained
Each card shows the count of firms in that quadrant and the top 5 by composite score.
Strong execution but broader service mix. High-quality generalists - good fit if your project crosses multiple disciplines in one engagement.
Deeply specialised but with moderate market presence. Often the right pick when specialisation matters more than scale - boutique shops with deep technical chops.
Newer entrants and smaller boutiques. Higher risk but often the best price-performance - particularly for early-stage startups or non-mission-critical projects.
The 3 highest-scoring firms in the Industry Leaders quadrant. Each has both Core Competencies and 360-Performance ≥ 50. Click any card for the full profile.
How firms are placed on the matrix
Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.
Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.
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