Strong on both Core Competencies and 360-Performance. These firms have proven track records, deep specialisation, and solid client outcomes. Default recommendation for most buyers.
Best Answering Services Companies
Goodfirms has reviewed 933 Answering Services Companies as of October 2026 across 62 countries. The top-ranked firm is Top Customer Service (5.0 stars, 16 verified reviews, NA, founded 2010, Brooklyn). Across the category, the median hourly rate is $25, median client rating is 4.8, and 27% of firms employ 50+ members. Explore the vetted Answering Services Companies below, compare their strengths, and connect with the provider best suited to your requirements.
Perusing online for top answering services companies for your business? Here is a list of professional answering services by Goodfirms to take care of your client calls efficiently. The answering service for businesses provides specialist operatives who answer calls for your organization's sake. They can take messages and attempt key business processes, boosting your productivity. This spares your business time & cash and guarantees you are constantly accessible to your customer base, which is an undeniably imperative for businesses today. Hence, Goodfirms brings you a curated list of the best answering services providers for you to select the one that fits your business criteria, with all the homework done from our part.
Goodfirms has verified 934 Answering Services Companies - part of 19,149+ Business Services Companies reviewed across 62 countries, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.
Top 10 at Glance
Compare the highest-ranked firms first side by side.
List of Top Companies for Answering Services in 2026
Established in 1990, Waterfront Executive Offices rapidly became a leader in the serviced office market, meeting the growing demand for a superior but affordable prime building address for all industries. Our Mission is to provide a professional working environment and exceptional services for companies seeking a central business district (CBD) address in a prestigious executive ... read Waterfront Executive Offices reviews & insights
Established in 1990, Waterfront Executive Offices rapidly became a leader in the serviced office market, ... read Waterfront Executive Offices reviews & insights
< $25/hr10 - 49Brisbane, AustraliaTrusted for over 15 years by growing companies – most staying 3+ years. Flexible virtual office services tailored to your requirements. No fixed contract periods. No minimums. Calls answered within 3 rings by our own-house call centre staff with our telephone answering service! Guaranteed! Friendly, intelligent staff who go beyond the call of duty to ... read Messagemail reviews & insights
Trusted for over 15 years by growing companies – most staying 3+ years. Flexible virtual ... read Messagemail reviews & insights
$25 - $49/hr2 - 9London, United KingdomWe’re a Brisbane based team of professionals that are passionate about creating AWESOME software and having fun while doing it. We have a strong history in fabrication and construction in Australia, PNG and China and even though there is software out there for this industry, we found it just didn’t meet our requirements. For this ... read OnePoint Connect reviews & insights
We’re a Brisbane based team of professionals that are passionate about creating AWESOME software and ... read OnePoint Connect reviews & insights
< $25/hr10 - 49Brisbane, AustraliaOn 1 April 2018 we celebrated our 18 years in the Serviced Office and Virtual Office industry. It has been an interesting experience, as we had no intention of becoming a Serviced Office (SO) business nor had we ever heard of a Virtual Office (VO). Having the ability to see an opportunity at the right ... read OfficeFront reviews & insights
On 1 April 2018 we celebrated our 18 years in the Serviced Office and Virtual ... read OfficeFront reviews & insights
$100 - $149/hr50 - 2491999London, United KingdomO2R offers 24/7 365 Days Outbound & Inbound Call Center Services for your expectation to be met. We won’t let you miss a single call by delivering best service on the same. Our Centers are Equipped with all the Latest Technologies Like Routers, Secured Switches, Lease line with Back up Connection and high end capable ... read Outsource 2 Rescue reviews & insights
O2R offers 24/7 365 Days Outbound & Inbound Call Center Services for your expectation to ... read Outsource 2 Rescue reviews & insights
< $25/hr10 - 49Mumbai, Indianimbusbd.com is wholly owned by NIMBUS TeK Bangladesh, serving the market since 2002. The early years saw us primarily developing custom software, but as markets began to develop, we began offering a wide range of specialized solutions in University, Healthcare, Finance and Accounting, Creative Services, Data Entry Services, Desktop-Laptop Hardware, and Research and Analytics, among ... read NIMBUS TeK reviews & insights
nimbusbd.com is wholly owned by NIMBUS TeK Bangladesh, serving the market since 2002. The early ... read NIMBUS TeK reviews & insights
< $25/hr10 - 492008Dhaka, BangladeshQ&A Phone Answering for Kiwi Businesses Don’t spend ages answering the same-old questions time and time again from different people - you and your team can’t afford to lose so much valuable time when Call Care has the perfect solution! Our Q&A Answering Service conveys relevant answers to your clients in a professional manner. Have ... read Call Care reviews & insights
Q&A Phone Answering for Kiwi Businesses Don’t spend ages answering the same-old questions time and ... read Call Care reviews & insights
< $25/hr10 - 49Auckland, New ZealandWe are a 24/7 UK based multi channel contract centre based in Manchester. We offer services to business large and small based all over the UK and some even further afield. We can look after your calls, emails, SMS, web chat, social media responses when your busy looking after new sales. We also offer a ... read Loopel reviews & insights
We are a 24/7 UK based multi channel contract centre based in Manchester. We offer ... read Loopel reviews & insights
$50 - $99/hr10 - 492016Manchester, United KingdomAmundson & Amundson offer a complete call centre backup and overflow management service for your company call centre. Manage your peak hour call centre overflow, call centre staffing shortages, or after-hours needs with ease – our friendly and professional team are standing by to manage your calls. Your customers are, quite simply, your greatest asset. ... read Amundson & Amundson reviews & insights
Amundson & Amundson offer a complete call centre backup and overflow management service for your ... read Amundson & Amundson reviews & insights
< $25/hr10 - 491997Whangarei, New ZealandPrivate Box provides outsourced, digital mail solutions to organisations of any size. We'll clear your business mail, receipt it, scan it and deliver it to you digitally thereby enabling your business to go paperless without the need to invest in costly digital mail hardware and processes. Our processing ramps up or down to fit your ... read Private Box reviews & insights
Private Box provides outsourced, digital mail solutions to organisations of any size. We'll clear your ... read Private Box reviews & insights
< $25/hr10 - 492005Wellington, New ZealandVirtual Reception services make sure that you never miss business calls, and don’t waste time on nuisance calls. Thetha Connect’s focus is to be a niche call answering service provider, understanding that small businesses need to look after their existing customers with effective communication and respond timeously to valuable new business leads. Our agents are ... read Thetha Connect reviews & insights
Virtual Reception services make sure that you never miss business calls, and don’t waste time ... read Thetha Connect reviews & insights
< $25/hr2 - 92013Cape Town, South AfricaWelcome to City Office, a leading provider of worldwide Office Space and Virtual Office Solutions online. We pride ourselves on providing a clear and informative website for our clients and prospective customers, which we hope reflects on your experience here.
Welcome to City Office, a leading provider of worldwide Office Space and Virtual Office Solutions ... read CityOffice reviews & insights
< $25/hr2 - 9London, United KingdomResponsive Answering Service is a trusted communications solution offering the latest technology, reliability and affordability to its clients.Around-the-clock coverage, ensuring that your calls are answered promptly and professionally, even outside of regular business hours.Our expertly trained operators are fluent in English and Spanish, allowing your businesses to serve a larger market.By promptly answering calls from ... read Responsive Answering Service reviews & insights
Responsive Answering Service is a trusted communications solution offering the latest technology, reliability and affordability ... read Responsive Answering Service reviews & insights
< $25/hr50 - 249Pittsburgh, United StatesAnswerHero™ is a nationwide leading answering service, providing high quality answering solutions to keep your business operating successfully. Our 24/7/365 operation, fully bilingual agents, and state of the art technology ensures that all your calls receive the highest quality of answering care and business class, solidify your company’s growth.
AnswerHero™ is a nationwide leading answering service, providing high quality answering solutions to keep your ... read AnswerHero reviews & insights
< $25/hr50 - 2492008Miami, United StatesIt's an ideal solution for young companies or companies looking to expand into new markets while controlling their costs.The registered address of your company is nothing less than the professional face of the latter in the eyes of your customers, prospects and partners. Paris ' international reputation in all respects is well established. The city ... read ALAC Etoile reviews & insights
It's an ideal solution for young companies or companies looking to expand into new markets ... read ALAC Etoile reviews & insights
< $25/hr2 - 91981Paris, FranceRegus provides modern, flexible workspace to customers including some of the most successful, entrepreneurs, individuals and multi-million dollar corporations.With over 4,000 locations worldwide, we offer offices, coworking spaces and meeting rooms in all major cities and close to transport hubs.Whether you're working alone, growing a startup, or running the world's most successful company, our network ... read Regus reviews & insights
Regus provides modern, flexible workspace to customers including some of the most successful, entrepreneurs, individuals ... read Regus reviews & insights
< $25/hr10000+1989Addison, United StatesWe have a range of virtual offices to suit most budgets. Many of our virtual offices are in grade A CBD buildings that offer very prestigious addresses. Think of how impressed your potential new customers will be when they see that first class address on your business cards or on your website!
We have a range of virtual offices to suit most budgets. Many of our virtual ... read Virtual Address reviews & insights
< $25/hr2 - 9Sydney, AustraliaIn 1978 the entrepreneurial Mr. Alf Moufarrige was about to embark on a new venture.Servcorp's global network of 150+ locations for your use with 5-star fit-outs, IT infrastructure, and highly-trained secretarial and IT teams give your business the ability to compete with major corporations. Cut costs while benefiting from unmatched quality of facilities and support ... read Servcorp reviews & insights
In 1978 the entrepreneurial Mr. Alf Moufarrige was about to embark on a new venture.Servcorp's ... read Servcorp reviews & insights
< $25/hr2 - 91978Paris, FranceOur call-answering agents work as if they were at your office: providing a live answering service by taking messages, booking appointments, handling calls on your behalf and forwarding information when required.
Our call-answering agents work as if they were at your office: providing a live answering ... read Office24 reviews & insights
< $25/hr2 - 9Bristol, United KingdomAt Sunshine Communication Services, our business is looking out for yours. Whether you need a full-time answering service or extra help over nights and weekends, you can rest assured that your business is in good hands. From 24-hour call answering to industry-specific services, we offer a range of products to meet your needs
At Sunshine Communication Services, our business is looking out for yours. Whether you need a ... read Sunshine Communication Services reviews & insights
< $25/hr10 - 491975Coral Gables, United StatesHastings Humans is a full service contact center and phone answering service. Hastings Humans provides its clients that competitive advantage of the human touch - and at a much lower cost than an in-house call center and with better customer service experience and close ratio than with IVR. Hastings is a recipient of the ATSI ... read Hastings Humans reviews & insights
Hastings Humans is a full service contact center and phone answering service. Hastings Humans provides ... read Hastings Humans reviews & insights
$50 - $99/hr10 - 491948Austin, United StatesMissed communications mean lost opportunity. It’s a fact in today’s fast-paced society. Studies have shown that callers are unlikely to leave a voicemail or reach out a second time if their initial contact is left unanswered. That’s where Clementine can help. With decades of experience in the live answering service industry, we take over your ... read Clementine Live Answering Service reviews & insights
Missed communications mean lost opportunity. It’s a fact in today’s fast-paced society. Studies have shown ... read Clementine Live Answering Service reviews & insights
$25 - $49/hr50 - 249Detroit, United StatesBennett Communication Solutions has been in business since 1947, which means that wehave the experience and skills to help your business succeed. We provide your callers 24-hour telephone access to your firm while enhancing your image. From Call Center Services to Live Answering or Automated Answering Services, we have the solutions that work for your ... read Bennett Communication Solutions reviews & insights
Bennett Communication Solutions has been in business since 1947, which means that wehave the experience ... read Bennett Communication Solutions reviews & insights
$25 - $49/hr50 - 2491947Flint, United StatesMissed calls, voicemail boxes and customers patiently waiting during continuous ringing are a thing of the past. Consumers today expect immediate attention and access to the products and services they desire – any waiting or non-answer will result in a dropped call and lost business. Instead of taking a chance with a non-performing recorded answering ... read Southern Answering Service reviews & insights
Missed calls, voicemail boxes and customers patiently waiting during continuous ringing are a thing of ... read Southern Answering Service reviews & insights
< $25/hr10 - 49Tampa, United StatesABS Communications, Inc. is the source for affordable, courteous and professional business answering services.In 1989, the President of ABS Communications, Inc. – who was a Registered Nurse at the time; thought that it was important for patients to be able to speak to a live person on the telephone 24 hours a day if they ... read ABS Communications reviews & insights
ABS Communications, Inc. is the source for affordable, courteous and professional business answering services.In 1989, ... read ABS Communications reviews & insights
< $25/hr2 - 9Seattle, United StatesExecutive Support Center provides private office and meeting room rentals on an hourly, daily and monthly basis. Specializing in virtual office rentals and office space in the Seattle & Bellevue areas.
Executive Support Center provides private office and meeting room rentals on an hourly, daily and ... read Executive Support Center reviews & insights
< $25/hr2 - 91984Seattle, United StatesStop wasting your time on chasing return calls. You have a business to run. Let us handle your calls and your scheduling.
Stop wasting your time on chasing return calls. You have a business to run. Let ... read All Calls Matter reviews & insights
< $25/hr2 - 9Buffalo, United StatesThe team at Profiles and Reviews has years of experience in the call center industry and can help you to find high quality answering service, lead generation and other call center services. Suppliers are pre-screened and reviewed through a vigorous interviewing process and then endure a month long training program to ensure success and product ... read Profiles and Reviews reviews & insights
The team at Profiles and Reviews has years of experience in the call center industry ... read Profiles and Reviews reviews & insights
< $25/hr2 - 92019Chicago, United StatesOur business provides 24/7 inbound call center services and customer contact solutions. What makes us an exemplary service provider is our close connections to our customers paired with our common sense solutions.
Our business provides 24/7 inbound call center services and customer contact solutions. What makes us ... read TelAssist reviews & insights
< $25/hr2 - 9Oak Lawn, United StatesSelect Answering Service gives you peace of mind with inbound call center solutions for live 24 hour emergency and after hours virtual receptionist support. Free trials. No Obligation Quotes. Big Savings
Select Answering Service gives you peace of mind with inbound call center solutions for live ... read Select Answering Service reviews & insights
< $25/hr2 - 9Buffalo, United StatesAmerican TeleCenters is a boutique call center and local telephone message center. We take orders for catalog, radio and TV orders for companies around the US as well as provide local telephone answering for service companies throughout north Georgia
American TeleCenters is a boutique call center and local telephone message center. We take orders ... read American TeleCenters reviews & insights
< $25/hr10 - 492000Gainesville, United StatesAdvanced Answering is a family-owned business headquartered in suburban Philadelphia. We have been in business for over 22 years and our operators are seasoned professionals. Our network of 14 U.S. based, strategically located call centers provide a diverse offering of services for all small and medium sized business’s needs. We offer simple message taking and ... read Advanced Answering reviews & insights
Advanced Answering is a family-owned business headquartered in suburban Philadelphia. We have been in business ... read Advanced Answering reviews & insights
< $25/hr2 - 9NYC, United StatesFor over 15 years, TCC has been providing large scale businesses with room to develop and grow by alleviating hours of paper work, overhead and the need for large office space. TCC has perfected plans to keep operation costs for organizations at a minimum so that their profit margin has the capability to expand infinitely. ... read TCC reviews & insights
For over 15 years, TCC has been providing large scale businesses with room to develop ... read TCC reviews & insights
< $25/hr2 - 9Los Angeles, United StatesCall Centers Now helps businesses to connect with reputable call centers, which provide inbound and outbound call center service. This can range from anything from after hours phone answering services to lead generation services.
Call Centers Now helps businesses to connect with reputable call centers, which provide inbound and ... read Call Centers Now reviews & insights
< $25/hr10 - 492015Burbank, United Stateshe team at Professional Answering Service has been proudly providing small business answering service to Hampton Roads, Harrisonburg, Newport News, and surrounding areas since 1968. Much has changed in the past 50+ years, but our team is dedicated to keeping abreast with the latest technological advances and changing customer expectations so we can continuously provide ... read Professional Answering Service Company reviews & insights
he team at Professional Answering Service has been proudly providing small business answering service to ... read Professional Answering Service Company reviews & insights
< $25/hr2 - 9Jersey City, United StatesAn answering service’s success depends on the success of your business. For over 40 years A-1 Gilbert Answering Service has been answering for businesses and helping companies grow. Our primary objective is to provide clients with a 24/7 telephone answering service tailored to suit their needs. We are committed to excellence in all of our ... read A-1 Gilbert Answering Service reviews & insights
An answering service’s success depends on the success of your business. For over 40 years ... read A-1 Gilbert Answering Service reviews & insights
< $25/hr2 - 91946Beverly Hills, United StatesKeeping in touch has become a 24-hour-a-day job in the highly competitive world of business. A timely response to a client's call can mean the difference between getting that order in or being an also-ran. At Answer, Inc., we understand the urgencies of the workplace. We realize that delivering messages is as important as taking ... read Answer, Inc reviews & insights
Keeping in touch has become a 24-hour-a-day job in the highly competitive world of business. ... read Answer, Inc reviews & insights
< $25/hr2 - 9San Diego, United StatesFrom prime locations in Greenfield and Springfield, MA, the Crocker Family owns and operates one of New England's leading Telecommunications businesses. Beginning as Crocker Telephone Answering Service in 1956, the company has evolved and diversified, staying focused on delivering state-of-the-art communication technology...Professional service with a personal touch!
From prime locations in Greenfield and Springfield, MA, the Crocker Family owns and operates one ... read Crocker Communications reviews & insights
$25 - $49/hr10 - 49Greenfield, United StatesSouthwest Answering Service is a privately-owned telephone answering and call center service company. While we offer nationwide coverage, we specialize in live, local answering service agents for our California customers. We’re able to serve a wide range of industries because our exceptional dedication to customer care, responsiveness and attention to detail enables us to handle ... read Southwest Answering Service reviews & insights
Southwest Answering Service is a privately-owned telephone answering and call center service company. While we ... read Southwest Answering Service reviews & insights
$25 - $49/hr2 - 9San Antonio, United StatesA-1 Answering Service is a division of ABC's in Communication, Inc., a family owned and operated business established in 1963. We offer a full range of message management services to clients internationally, nationally and locally. We offer superior services through adherence to the highest standards while providing competitive value and accessibility to our clients. We ... read A-1 Answering Service reviews & insights
A-1 Answering Service is a division of ABC's in Communication, Inc., a family owned and ... read A-1 Answering Service reviews & insights
< $25/hr2 - 91963Las Vegas, United StatesADAM Services, provided by AnswerNet's call centers, offers advanced medical answering services designed to meet the demanding needs of the health care industry - both locally and nationwide.
ADAM Services, provided by AnswerNet's call centers, offers advanced medical answering services designed to meet ... read ADAM Services reviews & insights
< $25/hr2 - 9Willow Grove, United StatesPittsburgh Telephone Answering Service is a virtual receptionist company that provides live telephone operator services that replace the need for voicemail. You can consider your phone number a hotline that redirects calls to your personal phone only when you're available. With PTAS you have a team of professionals at your constant disposal, acting as your ... read Pittsburgh Telephone Answering Service reviews & insights
Pittsburgh Telephone Answering Service is a virtual receptionist company that provides live telephone operator services ... read Pittsburgh Telephone Answering Service reviews & insights
< $25/hr50 - 249Pittsburgh, United StatesOur highly-trained representatives function as an extension of your staff. We care about your success. We realize that initial impressions are critical, and often your answering service is the first contact that your caller has with your firm. The manner in which a caller is treated over the telephone can determine if they choose to ... read APLV reviews & insights
Our highly-trained representatives function as an extension of your staff. We care about your success. ... read APLV reviews & insights
< $25/hr2 - 91987Henderson, United StatesA full range of customized answering services, messaging, business generation and communication services help enhance customer service while growing business and saving time and money.
A full range of customized answering services, messaging, business generation and communication services help enhance ... read PCMSI reviews & insights
< $25/hr50 - 249Erie, United StatesFront Office Staff-Reno is a virtual receptionist and call answering service that stands apart from the rest. By utilizing the latest technology, our Reno call center service offers each client a highly professional, individualized answering service for numerous business models. As a family owned and operated business we are committed to excellence, holding ourselves accountable ... read Front Office Staff-Reno reviews & insights
Front Office Staff-Reno is a virtual receptionist and call answering service that stands apart from ... read Front Office Staff-Reno reviews & insights
< $25/hr2 - 9Reno, United StatesWe have over 35 years experience in the electronic security industry and thousands of clients that require 24 hour dispatch services. Several years ago we examined our relationships with telephone answering services that we had previously been affiliated with. The reoccurring problem we discovered was that all of the answering services that we had utilized ... read Ansir Communications reviews & insights
We have over 35 years experience in the electronic security industry and thousands of clients ... read Ansir Communications reviews & insights
$25 - $49/hr10 - 492009North Haven, United StatesAdvance Communications gives you all that, and considerably more…as we trust you'll discover as you browse our web site. For now, let's focus on our depth of experience and present-day capabilities. Advance Communications was founded in 1956 and purchased by Ron Schlossberg in 1987. Ron has been at the helm ever since and is involved ... read Advance Communications reviews & insights
Advance Communications gives you all that, and considerably more…as we trust you'll discover as you ... read Advance Communications reviews & insights
$25 - $49/hr10 - 491956Farmington, United StatesCentral Communications Inc. (CCI) was formed more than thirty years ago to fulfill a need shared by growing businesses: to answer the phone whenever a client or prospect calls – 24/7. From there, founder Peter Orvis and his team assembled a dedicated and talented bilingual staff. To ensure complete customization and personalization for each client ... read Central Communications Inc reviews & insights
Central Communications Inc. (CCI) was formed more than thirty years ago to fulfill a need ... read Central Communications Inc reviews & insights
NA2 - 91983Bridgeport, United States
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Each card shows the count of firms in that quadrant and the top 5 by composite score.
Strong execution but broader service mix. High-quality generalists - good fit if your project crosses multiple disciplines in one engagement.
Deeply specialised but with moderate market presence. Often the right pick when specialisation matters more than scale - boutique shops with deep technical chops.
Newer entrants and smaller boutiques. Higher risk but often the best price-performance - particularly for early-stage startups or non-mission-critical projects.
The 3 highest-scoring firms in the Industry Leaders quadrant. Each has both Core Competencies and 360-Performance ≥ 50. Click any card for the full profile.
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