Strong on both Core Competencies and 360-Performance. These firms have proven track records, deep specialisation, and solid client outcomes. Default recommendation for most buyers.
Best Answering Services Companies
Goodfirms has reviewed 933 Answering Services Companies as of October 2026 across 62 countries. The top-ranked firm is Top Customer Service (5.0 stars, 16 verified reviews, NA, founded 2010, Brooklyn). Across the category, the median hourly rate is $25, median client rating is 4.8, and 27% of firms employ 50+ members. Explore the vetted Answering Services Companies below, compare their strengths, and connect with the provider best suited to your requirements.
Perusing online for top answering services companies for your business? Here is a list of professional answering services by Goodfirms to take care of your client calls efficiently. The answering service for businesses provides specialist operatives who answer calls for your organization's sake. They can take messages and attempt key business processes, boosting your productivity. This spares your business time & cash and guarantees you are constantly accessible to your customer base, which is an undeniably imperative for businesses today. Hence, Goodfirms brings you a curated list of the best answering services providers for you to select the one that fits your business criteria, with all the homework done from our part.
Goodfirms has verified 934 Answering Services Companies - part of 19,149+ Business Services Companies reviewed across 62 countries, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.
Top 10 at Glance
Compare the highest-ranked firms first side by side.
List of Top Companies for Answering Services in 2026
Alphapage LLC of Denver, CO has been honored with the exclusive ATSI 2019 Award of Excellence for the fourteenth consecutive year. This award is presented annually by the Association of TeleServices International (ATSI), the industry’s trade association for providers of telecommunications and call center services including telephone answering and message delivery across North America and ... read Alphapage reviews & insights
Alphapage LLC of Denver, CO has been honored with the exclusive ATSI 2019 Award of ... read Alphapage reviews & insights
< $25/hr2 - 92006Denver, United StatesContact One Call Center strives to provide the ultimate in call center, answering service, and total business solutions. Through our use of state of the art technology, highly trained call agents and our dedication to the tireless pursuit of your goals, Contact One Call Center will help your business reach higher levels of efficiency and ... read Contact One Call Center reviews & insights
Contact One Call Center strives to provide the ultimate in call center, answering service, and ... read Contact One Call Center reviews & insights
< $25/hr2 - 9Denver, United StatesAnswerMTI is a nationwide leader in live Agent answering services, with over 30 years of experience. We confidently offer your business friendly and professional call support.
AnswerMTI is a nationwide leader in live Agent answering services, with over 30 years of ... read AnswerMTI reviews & insights
< $25/hr10 - 49Atlanta, United StatesNo matter who you are, what you do, or what your service/product the full customer service capabilities of Call Center Plus can meet your customer service needs.
No matter who you are, what you do, or what your service/product the full customer ... read Call Center Plus reviews & insights
< $25/hr2 - 9Logan, United StatesLIVE telephone answering service has been the heart of Ding A Ling Answering Service since Frank Brooks founded the company in 1969.
LIVE telephone answering service has been the heart of Ding A Ling Answering Service since ... read Ding a Ling Answering Services reviews & insights
< $25/hr2 - 91969Pompano Beach, United StatesRunning a small to medium sized business you are quite often expected to wear a range of different hats. One minute you are out selling your product or service to customers, the next minute you are expected to be the IT professional and fix a computer or printer. All the while you are expected to ... read Virtual HQ reviews & insights
Running a small to medium sized business you are quite often expected to wear a ... read Virtual HQ reviews & insights
< $25/hr2 - 9Phoenix, United StatesAnswering Service provide timely services and reliable solutions to every business need. Among our many administrative services, we provide a friendly, professional answering service dedicated to ensuring that all of your phone calls are captured in time, every time. Our telephone answering service comes with a range of features which you can tailor to fit ... read Answering Service reviews & insights
Answering Service provide timely services and reliable solutions to every business need. Among our many ... read Answering Service reviews & insights
< $25/hr2 - 9Phoenix, United StatesWe have clients in a variety of industries because our exceptional dedication to customer care, responsiveness and attention to detail enables us to handle calls, resolve problems and close sales. We serve a variety of high-touch, data-sensitive industries including medical, dental, legal, finance and more.
We have clients in a variety of industries because our exceptional dedication to customer care, ... read Elation Answering Service reviews & insights
< $25/hr2 - 9Bloomington, United StatesHello Phoenix provides communication services to more than 450 clients nationwide (and growing!). Since 2004 our company has grown in excess of 20% annually as market demand for more reliable and efficient communication solutions propels us forward in our continued quest to provide you with the best solutions available today. All of us at Hello ... read Hello Phoenix reviews & insights
Hello Phoenix provides communication services to more than 450 clients nationwide (and growing!). Since 2004 ... read Hello Phoenix reviews & insights
< $25/hr10 - 492004Phoenix, United States25% of the average manager's time can be spent working on non revenuew producing administrative tasks with a large portion of that time being consumed with answering incoming calls. When you started your business your aim was not to spend hours a week talking to cold callers and telling people about the parking available at ... read Ivy Answering Service reviews & insights
25% of the average manager's time can be spent working on non revenuew producing administrative ... read Ivy Answering Service reviews & insights
NA2 - 9Phoenix, United StatesWestpark Communications is the call center designed with your needs in mind. We'll help you grow your business, enhance your image, streamline communications and keep your customers satisfied. Westpark is people, technology, experience and expertise - all coming together to give you exceptional call center solutions, client care and 24/7 answering services.
Westpark Communications is the call center designed with your needs in mind. We'll help you ... read Westpark Communications reviews & insights
< $25/hr10 - 491968Nashville, United StatesMAS Communications is a 24/7/365 provider of professional live telephone answering services, featuring remote receptionist as well as call overflow and after hours receptionist functions. We will partner with you and everyone within your company to answer the needs of your callers, just as you would.
MAS Communications is a 24/7/365 provider of professional live telephone answering services, featuring remote receptionist ... read MAS Communications reviews & insights
< $25/hr2 - 9Mankato, United StatesWe, Cosmopolitan Services, Inc., are committed at every level of the organization to grow and retain passionate people through positive training and coaching. Our goal is to deliver quality service while supporting our team to make each and every call answered an experience that exceeds expectations in our ever-changing environment.
We, Cosmopolitan Services, Inc., are committed at every level of the organization to grow and ... read Cosmopolitan Medical Communications reviews & insights
< $25/hr50 - 2491976Glendale, United StatesIt's November 1954. Five ladies at switchboards are lined up in two rows. Back then, each customer was connected through a hardwired connection, basically a Y-leg splitter at the phone company. One leg of the line went to the customer’s office, the other leg went to Dexcomm. The phone would ring at each place at ... read Dexcomm reviews & insights
It's November 1954. Five ladies at switchboards are lined up in two rows. Back then, ... read Dexcomm reviews & insights
$25 - $49/hr50 - 2491954Lafayette, United StatesLeVert’s Answering Services and More is a community –oriented, family operated company with over 15 years of proven experience. We are new to the Acadiana area and seek to provide our partners with the highest quality of customer service. We utilize most of the latest and up-to-date technologies available and offer our partners a variety ... read LeVert’s Answering Services reviews & insights
LeVert’s Answering Services and More is a community –oriented, family operated company with over 15 ... read LeVert’s Answering Services reviews & insights
NA2 - 9Lafayette, United StatesIn 1998, Key Tech Communication Services, L.L.C., was formed by Dr. Marshall Leary, Jr., to provide affordable outsourced communication services without sacrificing quality. The employees of Key Tech Communication understand the importance of true customer service. We take pride in providing not only you, our client, with the best possible service, but also providing your ... read Key Tech Communication reviews & insights
In 1998, Key Tech Communication Services, L.L.C., was formed by Dr. Marshall Leary, Jr., to ... read Key Tech Communication reviews & insights
< $25/hr2 - 91998Monroe, United StatesIn 1999, the company began as Key Tech Communication Services, LLC. It was formed by Dr. Marshall Leary, Jr., and Lauretta Martindale, to provide affordable outsourced communication services without sacrificing quality. The employees of Key Tech Communication understood the importance of true customer service. We take pride in providing not only you, our client, with ... read Custom Call Center reviews & insights
In 1999, the company began as Key Tech Communication Services, LLC. It was formed by ... read Custom Call Center reviews & insights
< $25/hr2 - 91999Monroe, United StatesAs the premiere telephone answering service company in the intermountain west, Anser-Fone has been performing quality telephone communications since 1952.Our call center provides a safe and comfortable environment for our call center agents. Located in Sandy, Utah, the operations center is close to downtown Salt Lake City. Sandy was chosen as the corporate site because ... read Anser-fone reviews & insights
As the premiere telephone answering service company in the intermountain west, Anser-Fone has been performing ... read Anser-fone reviews & insights
< $25/hr2 - 91952Salt Lake City, United StatesDavinci Virtual Office Solutions is the global provider of business addresses, live answering services and meeting spaces for people like you: professionals who crave lifestyle balance and mobility without compromising financial success. Our innovative, fulfillment-driven approach delivers exceptional service and cutting edge solutions, globally.
Davinci Virtual Office Solutions is the global provider of business addresses, live answering services and ... read Davinci reviews & insights
$25 - $49/hr50 - 2492005Salt Lake City, United StatesWe provide internet and remote staffing services to small and large businesses. Our team of talented Virtual Assistants can help with both your business and personal life tasks, giving you time to focus on what’s important. We offer a mix of amazingly talented Canadian, U.S and foreign Virtual Assistants, same day turnaround, local time zones, ... read Virtual Assistant Canada reviews & insights
We provide internet and remote staffing services to small and large businesses. Our team of ... read Virtual Assistant Canada reviews & insights
< $25/hr2 - 9Vancouver, CanadaCititel launched in 1991 at Edmonton, Alberta. We started with a passion for delivering information in a professional manner to the mobile workforce—and our appetite for excellence never wavered. Instead, we kept upping the ante by introducing new cutting-edge technology for small to large-sized business. With help from our senior leadership team, Cititel expanded its ... read Cititel reviews & insights
Cititel launched in 1991 at Edmonton, Alberta. We started with a passion for delivering information ... read Cititel reviews & insights
< $25/hr10 - 491991Edmonton, CanadaTAS-Page has been handling inbound calls for clients across Canada for over 60 years. Our contact center operates 24 hours a day, 7 days a week, 365 days a year. Our experienced live phone agents have literally saved lives by providing clear, direct phone support services. The wide range of answering services we offer are ... read TAS-PAGE reviews & insights
TAS-Page has been handling inbound calls for clients across Canada for over 60 years. Our ... read TAS-PAGE reviews & insights
NA2 - 9Peterborough, CanadaYour dedicated PAs and receptionists will answer your business calls exactly as it was your own office, Your PA will portray a professional image for your business and help you win more sales. We have over 20 years’ experience in Telephone Answering Service, Call Centre Outsourcing, Call Routing, Switchboard Overflow, Appointment Making, Emergency Back-up, Sales ... read Answerpoint reviews & insights
Your dedicated PAs and receptionists will answer your business calls exactly as it was your ... read Answerpoint reviews & insights
< $25/hr2 - 91996Luton, United KingdomEstablished over 20 years ago, Kendlebell has since become one of the UK's leading telephone answering services. Looking after business clients both large and small, Kendlebell has built a strong reputation and a nationwide presence across the UK. In 2017 Kendlebell came under the umbrella of Cymphony Call Handling, another leading UK telephone answering service. ... read Kendlebell UK reviews & insights
Established over 20 years ago, Kendlebell has since become one of the UK's leading telephone ... read Kendlebell UK reviews & insights
< $25/hr10 - 492004Andover, United KingdomTired of missing your phone calls and potential customers? Want to minimize your costs? Maybe you would like to utilize your current receptionist elsewhere. Do you receive calls when you are driving or in the middle of a meeting? Are your phone calls currently going unanswered for them to potentially take their business elsewhere? Answer ... read Answer Right reviews & insights
Tired of missing your phone calls and potential customers? Want to minimize your costs? Maybe ... read Answer Right reviews & insights
< $25/hr2 - 9Adelaide, AustraliaWe’re proud to have built our company on decades of business expertise. Over 10,000 Australian companies turn to us for our virtual receptionist services, and we’re Australia’s leading provider of virtual addresses, helping everyone from start-ups to leading brands expand their presence. We believe our success is thanks to our start-up spirit – constantly updating ... read Virtual HQ Australia reviews & insights
We’re proud to have built our company on decades of business expertise. Over 10,000 Australian ... read Virtual HQ Australia reviews & insights
< $25/hr50 - 2492007Sydney, AustraliaFirst impressions count for everything in business and unfortunately having the right address can sometimes mean the difference between signing a deal and not signing. Fortunately, you no longer need to sign a long lease and outlay a pile of cash to secure your prestige CBD address. Virtual Office Melbourne can offer you a premium ... read Virtual Office Melbourne reviews & insights
First impressions count for everything in business and unfortunately having the right address can sometimes ... read Virtual Office Melbourne reviews & insights
< $25/hr2 - 9Melbourne, AustraliaWe are a Virtual Receptionist Service providing the most personable customer service by home grown receptionists who warm every caller to your business.
We are a Virtual Receptionist Service providing the most personable customer service by home grown ... read Turnkey Receptionist reviews & insights
< $25/hr2 - 92011Sydney, AustraliaConnect are a UK based telephone answering services company. Clients trust Connect's professional and friendly operators to answer their business calls when they can't. Outsourcing receptionist duties allows small and medium sized businesses to free up their time to focus on what they do best. Larger companies use Connect's contact centre to support their existing ... read Connect Communications Services Ltd reviews & insights
Connect are a UK based telephone answering services company. Clients trust Connect's professional and friendly ... read Connect Communications Services Ltd reviews & insights
NA10 - 49Edinburgh, United KingdomTel-Us Call Center’s 24-hour answering service is here to support your business. Based in Los Angeles, we partner with businesses throughout California and across the United States to provide our award-winning service. As a call center, virtual office, and live answering service, we work around-the-clock to provide customized solutions for businesses across a wide variety ... read Tel-Us Call Center reviews & insights
Tel-Us Call Center’s 24-hour answering service is here to support your business. Based in Los ... read Tel-Us Call Center reviews & insights
< $25/hr2 - 9Los Angeles, United StatesExceltechguru is a Leading Technical Support Service provider across the globe, we will provide you the solution to all technical queries, We take pride in offering excellent customer service and support, which is one of the reasons for our success. We specialize in providing online and onsite IT tech support to clients based in the ... read EXCELTECHGURU reviews & insights
Exceltechguru is a Leading Technical Support Service provider across the globe, we will provide you ... read EXCELTECHGURU reviews & insights
NA10 - 49Germantown, United StatesReal Receptionists Answering Your Calls—Reception 24/7 provides a team of dedicated receptionists to answer your calls.
Real Receptionists Answering Your Calls—Reception 24/7 provides a team of dedicated receptionists to answer your ... read Reception247 Ltd. reviews & insights
NA10 - 492020Sheffield, United KingdomExplore the best in online certification with Edchart. Elevate your expertise and gain global recognition in diverse subjects. Join us at www.edchart.com. mbark on a journey of knowledge and recognition with Edchart's Online Certification. As a global leader in online learning, we conduct exams to identify and celebrate expertise. Partnering with CREDLY, we ensure your ... read Edchart Technologies reviews & insights
Explore the best in online certification with Edchart. Elevate your expertise and gain global recognition ... read Edchart Technologies reviews & insights
< $25/hr10 - 492019Extern Mötesbokning är ett ledande företag inom B2B-industrin. Vi har partners som utmärker sig inom marknadsundersökningar, telemarketing och mötesbokningar. De är alltid redo att hjälpa ditt företag. Allt du behöver göra är att ringa oss på 010-551-5200 så kan du diskutera dina planer med dem och få en gratis offert. Vårt team av experter kommer ... read Extern Mötesbokning reviews & insights
Extern Mötesbokning är ett ledande företag inom B2B-industrin. Vi har partners som utmärker sig inom ... read Extern Mötesbokning reviews & insights
NA10 - 492018Mjolby, SwedenLoop Contact Solutions is a Philippine call center helping businesses increase revenue and customer retention through sales and customer service via phone, email, and live chat. At Loop, you get American quality services at Philippine prices.
Loop Contact Solutions is a Philippine call center helping businesses increase revenue and customer retention ... read Loop Contact Solutions reviews & insights
< $25/hr50 - 2492014Makati, PhilippinesPosh offers the best virtual receptionist services available. Our receptionists exceed your expectations with live answering, 24/7 call answering, seamless communication, and integrations with your existing processes. With Posh’s best virtual receptionist service, you can rest assured that your customers’ questions and concerns are addressed in a friendly and inviting manner. As a business owner, ... read Posh Virtual Receptionists reviews & insights
Posh offers the best virtual receptionist services available. Our receptionists exceed your expectations with live ... read Posh Virtual Receptionists reviews & insights
$25 - $49/hr50 - 2492020Virginia Beach, United StatesRose Gold Communication is a leading marketing agency that specializes in delivering top-notch advertising and digital solutions to businesses of all sizes. Our expert team provides innovative branding, social media marketing, and content strategies that will elevate your brand's online presence. Partner with us to experience the magic of result-driven campaigns that amplify your success. ... read Rose Gold Communications reviews & insights
Rose Gold Communication is a leading marketing agency that specializes in delivering top-notch advertising and ... read Rose Gold Communications reviews & insights
< $25/hr010 - 49North Lauderdale, United StatesAt Reach Us, our Virtual Receptionist provide friendly, affordable and professional reception services without the hassle. All our Virtual Reception packages are fully tailored to suit you and your business needs which includes a personalised greeting. Our Virtual Reception team are trained to take all your day to day calls. Whether you need regular, all ... read Reach Us reviews & insights
At Reach Us, our Virtual Receptionist provide friendly, affordable and professional reception services without the ... read Reach Us reviews & insights
< $25/hr10 - 49Brisbane, AustraliaWe want to be more then just the answering service. We want to be a extension of your office. We want to go above and beyond for you and your clients.
We want to be more then just the answering service. We want to be a ... read Pro Call Center reviews & insights
$25 - $49/hr2 - 9Yo Telecom provides cutting-edge business telecom solutions across the UK, enhancing communication efficiency with advanced VoIP technology. State-of-the-art modernised telephone systems combined with premium customer service. We’re more than just a telecoms company.
Yo Telecom provides cutting-edge business telecom solutions across the UK, enhancing communication efficiency with advanced ... read Yo Telecom Limited reviews & insights
NA050 - 249Southampton, United KingdomAt AnswerFront, we're passionate about helping businesses streamline their communication processes and deliver exceptional customer experiences. With our state-of-the-art virtual receptionist solutions, we empower companies across industries to optimize their call handling, improve efficiency, and foster meaningful connections with their clients.
At AnswerFront, we're passionate about helping businesses streamline their communication processes and deliver exceptional customer ... read AnswerFront reviews & insights
$25 - $49/hr2 - 9Philadelphia, United StatesWe’re on a mission to enable small businesses to provide industry-leading customer experience and to grow and scale with the powerful force of genuine human interaction through call answering, customer intake, and appointment scheduling.We started small but with a big belief. We believe in efficiency and fine-tuned processes. Businesses stand a better chance of thriving ... read Lakes Virtual reviews & insights
We’re on a mission to enable small businesses to provide industry-leading customer experience and to ... read Lakes Virtual reviews & insights
$25 - $49/hr2 - 9Minneapolis, United StatesCallTel is a business process outsourcing, telephone answering service, and customer engagement company that works together. We provide cutting-edge digital solutions that enable and maximize the effectiveness of individuals, groups, and companies using technology.
CallTel is a business process outsourcing, telephone answering service, and customer engagement company that works ... read CallTel Communications reviews & insights
$25 - $49/hr250 - 9992012Lagos, NigeriaUK Consumer Links works with some of the largest brands in the US, UK, Australia, Canada and Ireland. assisting them to connect with their customers through telephony, e-enquiries and social media. We provide the servicing of Customer Acquisition, Social Media Engagement, Customer Service Helpdesk, Administration and Debt Collection from our outsource office in Durban, South ... read Consumer Links SA reviews & insights
UK Consumer Links works with some of the largest brands in the US, UK, Australia, ... read Consumer Links SA reviews & insights
< $25/hr2 - 9Durban, South AfricaAt Clever Call, we provide call centre and administration support services from our contact centres in Durban South Africa and Manchester England.We take time to understand your company's products and what makes it successful to ensure that we can represent you correctly before we commence any trial campaigns. We will only take on a campaign ... read Clever Call reviews & insights
At Clever Call, we provide call centre and administration support services from our contact centres ... read Clever Call reviews & insights
< $25/hr2 - 9Durban, South AfricaPavlov Group helps non-technical founders and companies make smart decisions in tech and finance — and builds its own ventures along the way. Pavlov Group was created by someone who spent over a decade in quality assurance, working hands-on with tech teams, banking systems, and crypto platforms — but always from the perspective of someone ... read Pavlov Group reviews & insights
Pavlov Group helps non-technical founders and companies make smart decisions in tech and finance — ... read Pavlov Group reviews & insights
$25 - $49/hr2 - 92025London, United KingdomRingWave is a U.S.-based virtual receptionist and customer service provider dedicated to helping small and medium-sized businesses deliver exceptional client support at an affordable cost. Founded by Mike, whose five years of remote customer service experience inspired him to build a more proactive, human-first service model, RingWave offers 24/7 live support from real representatives plus ... read RingWave reviews & insights
RingWave is a U.S.-based virtual receptionist and customer service provider dedicated to helping small and ... read RingWave reviews & insights
< $25/hr2 - 92024Okemos, United StatesUsing AI Tools
ChatGPT
Supreme Digital Business Services offers expert company formation in Dubai and across the UAE, helping entrepreneurs set up businesses in Mainland, Freezone, and Offshore jurisdictions. With over a decade of experience, we provide fast approvals, PRO services, and end-to-end support to ensure a smooth and reliable business setup process.
Supreme Digital Business Services offers expert company formation in Dubai and across the UAE, helping ... read Supreme Digital Business Services reviews & insights
< $25/hr2 - 92012Dubai, UAEWhy Supreme Digital Business Services?
- Fast & reliable UAE business setup experts
- 10 plus years experience, smooth process
- End-to-end support with quick approvals Select 86
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The Magical Quadrant
Hover any bubble for the firm's exact scores. Filter the view using the controls on the right.
The four quadrants explained
Each card shows the count of firms in that quadrant and the top 5 by composite score.
Strong execution but broader service mix. High-quality generalists - good fit if your project crosses multiple disciplines in one engagement.
Deeply specialised but with moderate market presence. Often the right pick when specialisation matters more than scale - boutique shops with deep technical chops.
Newer entrants and smaller boutiques. Higher risk but often the best price-performance - particularly for early-stage startups or non-mission-critical projects.
The 3 highest-scoring firms in the Industry Leaders quadrant. Each has both Core Competencies and 360-Performance ≥ 50. Click any card for the full profile.
How firms are placed on the matrix
Every position on this chart is the output of the Goodfirms ranking algorithm - a weighted composite of signals across two axes. The algorithm is recomputed regularly and is fully documented.
Sponsorship does not affect placement. PRO members receive visible badges and ad placements, but their algorithmic scores are calculated identically to free listings.
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