Strong on both Core Competencies and 360-Performance. These firms have proven track records, deep specialisation, and solid client outcomes. Default recommendation for most buyers.
Best Answering Services Companies
Goodfirms has reviewed 933 Answering Services Companies as of October 2026 across 62 countries. The top-ranked firm is Top Customer Service (5.0 stars, 16 verified reviews, NA, founded 2010, Brooklyn). Across the category, the median hourly rate is $25, median client rating is 4.8, and 27% of firms employ 50+ members. Explore the vetted Answering Services Companies below, compare their strengths, and connect with the provider best suited to your requirements.
Perusing online for top answering services companies for your business? Here is a list of professional answering services by Goodfirms to take care of your client calls efficiently. The answering service for businesses provides specialist operatives who answer calls for your organization's sake. They can take messages and attempt key business processes, boosting your productivity. This spares your business time & cash and guarantees you are constantly accessible to your customer base, which is an undeniably imperative for businesses today. Hence, Goodfirms brings you a curated list of the best answering services providers for you to select the one that fits your business criteria, with all the homework done from our part.
Goodfirms has verified 934 Answering Services Companies - part of 19,149+ Business Services Companies reviewed across 62 countries, each passing Goodfirms' 4-step verification process (background check, client interviews, portfolio audit, ongoing quality review). Listings marked "Sponsored" are agencies that pay for premium placement - sponsorship does not affect star ratings or review content.
Top 10 at Glance
Compare the highest-ranked firms first side by side.
List of Top Companies for Answering Services in 2026
As a small business with humble beginnings 25 years ago, I learned what it means to build a service one client at a time. Today - we continue to operate the same way. While taking calls as a summer job at fourteen years old, I immediately found my calling of connecting and helping people. This ... read America's Answering Service reviews & insights
As a small business with humble beginnings 25 years ago, I learned what it means ... read America's Answering Service reviews & insights
$25 - $49/hr10 - 492008Miami, United StatesAmbs Call Center is a 24/7call center company providing telephone answering service and call center solutions. Our web enabled call center agents can take messages, answer customer concerns, take orders, or simply answer questions about its clients' products or services. This means our clients' customers can receive assistance, access information and, most importantly, make purchases ... read Ambs Call Center reviews & insights
Ambs Call Center is a 24/7call center company providing telephone answering service and call center ... read Ambs Call Center reviews & insights
$25 - $49/hr10 - 491932Tampa, United StatesSpecialty Answering Service is a national outsourcing provider for fast-growing small businesses and some of your favorite well-known brands.SAS’s call center services were created with your organization in mind. Whatever your needs may be, our support staff is trained to assist you. Did you know that 81% of companies who deliver strong customer service outperform ... read Specialty Answering Service reviews & insights
Specialty Answering Service is a national outsourcing provider for fast-growing small businesses and some of ... read Specialty Answering Service reviews & insights
< $25/hr50 - 2491985King of Prussia, United StatesAcademy Communications was originally established more than 70 years ago in 1928 as a telephone answering service, Academy Communications is now a top ranked answering service located in Cleveland Ohio and is one of Ohio's largest full-service messaging call centers in Ohio.
Academy Communications was originally established more than 70 years ago in 1928 as a telephone ... read Academy Communications reviews & insights
$25 - $49/hr10 - 491962Cleveland, United StatesVoiceLink Communications is a telecommunications company in Houston providing the highest quality and most reliable customer service available in the call center and telephone answering service industry. VoiceLink has a proven track record of developing system based personalized solutions with the most advanced technologies, like Virtual Receptionist & Answering Service, in order to fulfill each ... read VoiceLink Communications reviews & insights
VoiceLink Communications is a telecommunications company in Houston providing the highest quality and most reliable ... read VoiceLink Communications reviews & insights
$50 - $99/hr10 - 491990Houston, United StatesPeak Support is a rapidly growing services provider dedicated to providing exceptional support to high-growth companies. We offer a wide array of services including customer support, sales operations, and business process outsourcing. Our global delivery model enables us to provide service from the Philippines, the U.S., Latin America, and more. We hire the best agents ... read Peak Support reviews & insights
Peak Support is a rapidly growing services provider dedicated to providing exceptional support to high-growth ... read Peak Support reviews & insights
$50 - $99/hr50 - 2492015Boston, United StatesOur call center services cater to businesses that understand the telephone is still the preferred form of communication. Gain a competitive edge, safeguard your brand, and allow our custom suite of answering service solutions to professionally handle your calls all the time, some of the time or just for call over flow—the choice is always ... read Executel Communications reviews & insights
Our call center services cater to businesses that understand the telephone is still the preferred ... read Executel Communications reviews & insights
< $25/hr2 - 9Boston, United StatesFor over 30 years, we have provided answering and virtual receptionist services to thousands of companies across the U.S. Our premium service and client-first mentality have allowed us to continuously grow our service offerings and focus on technological advancements to better serve our customers across a wide range of businesses. Our business principles are built ... read Nexa reviews & insights
For over 30 years, we have provided answering and virtual receptionist services to thousands of ... read Nexa reviews & insights
$25 - $49/hr50 - 2491982Phoenix, United StatesWhat started out as a telephone answering service in 1923 has now grown into one of the largest message solutions companies in Virginia. Hello, Inc., a family-owned and operated business, began as a one-woman show when the bedridden Margaret Redmond Smith offered to answer calls for local doctors. With an old French-style telephone mounted on ... read Hello Inc reviews & insights
What started out as a telephone answering service in 1923 has now grown into one ... read Hello Inc reviews & insights
< $25/hr10 - 491923Richmond, United StatesSince 1938, TASCO has provided businesses and medical practices of all sizes with message center answering services and communication services that meet the specific needs of each individual client. We provide the most reliable service to our customers, as well as yours. TASCO combines friendly, well-trained operators with the latest in modern communications technology. We ... read Tasco Message Centers reviews & insights
Since 1938, TASCO has provided businesses and medical practices of all sizes with message center ... read Tasco Message Centers reviews & insights
< $25/hr2 - 91938Baltimore, United StatesThere are over 1,000 phone answering service companies in the United States. Each call center is capable of answering phones for a business located anywhere in the country. But which one is best for your company? In most cases small businesses, doctors offices, and contractors only need basic call answering solutions. These may include appointment ... read Find Answering Service reviews & insights
There are over 1,000 phone answering service companies in the United States. Each call center ... read Find Answering Service reviews & insights
$25 - $49/hr50 - 2492017Chesapeake, United StatesAccu-Call located in Wilmington, North Carolina has provided answering services and call center solutions on a nationwide scale for over 24 years. We are a leader in the call center industry with our knowledgeable staff we can guarantee your company the most dependable, efficient and professional call center solutions available.
Accu-Call located in Wilmington, North Carolina has provided answering services and call center solutions on ... read Accu Call reviews & insights
< $25/hr2 - 9Wilmington, United StatesOn November 1st, 1982 the doors of Ginger's Telephone Answering Service were opened in Hartford, Connecticut, with one switchboard and very little sleep. Over the next few years with continued growth, we were able to add a few more switchboards. In the early 1990's as business continued to grow, we added the first generation of ... read Prime Communications reviews & insights
On November 1st, 1982 the doors of Ginger's Telephone Answering Service were opened in Hartford, ... read Prime Communications reviews & insights
< $25/hr2 - 91982Hartford, United StatesWeb Focus LLC is based in Middletown, Connecticut. Our mission is to provide friendly & professional business support to businesses around the globe. We operate 24/7/365, handling thousands of requests on an annual basis. Nelson Algarin is the owner & president of Web Focus LLC. He founded the business in 2013. Web Focus is family-owned ... read Web Focus reviews & insights
Web Focus LLC is based in Middletown, Connecticut. Our mission is to provide friendly & ... read Web Focus reviews & insights
< $25/hr2 - 92013Bridgeport, United StatesOur mission is to provide—at every contact point—a full suite of customer communication services. Ensuring a genuine experience coupled with quantifiable satisfaction, each touch will be handled by someone who was rigorously recruited, trained, and subject of managerial oversight.
Our mission is to provide—at every contact point—a full suite of customer communication services. Ensuring ... read BPO AMERICAN reviews & insights
< $25/hr2 - 9Greer, United StatesProComm is more than just an Answering Service. Our agents become an extension of your business, providing professional and personal service to your callers day and night, regardless of the situation.
ProComm is more than just an Answering Service. Our agents become an extension of your ... read ProComm reviews & insights
< $25/hr2 - 9Seneca, United StatesCallNet Call Center Services operates an inbound call center specializing in order entry and message delivery for businesses, medical facilities, utilities, and educational institutions. Businesses are increasingly discovering the efficiency, economy, and added service of 24-hour customer service centers. CallNet was originally designed as a subsidiary of Hirons Inc. to provide call center services for ... read CallNet Call Center Services reviews & insights
CallNet Call Center Services operates an inbound call center specializing in order entry and message ... read CallNet Call Center Services reviews & insights
< $25/hr2 - 9Indianapolis, United StatesStericycle, Inc. is a global business-to-business services company that provides highly specialized solutions to commercial companies of all sizes. Since its founding over 25 years ago, it has grown from a small medical waste management start-up into a leader across a range of increasingly complex and highly regulated areas – including customer contact and patient ... read Stericycle Communication Solutions reviews & insights
Stericycle, Inc. is a global business-to-business services company that provides highly specialized solutions to commercial ... read Stericycle Communication Solutions reviews & insights
< $25/hr2 - 91993Lake Forest, United StatesExcel Telemessaging was founded on the principle that every client will receive exceptional service at a reasonable cost. Our management team has combined experience of over 85 years in the answering service industry. When the image of your company depends on how your telephone is answered, your answering service must be as professional as you ... read Excel Telemessaging reviews & insights
Excel Telemessaging was founded on the principle that every client will receive exceptional service at ... read Excel Telemessaging reviews & insights
$50 - $99/hr10 - 491966Irvine, United StatesApello has been providing professional communications services for over 75 years. In that time, we have assisted our clients in designing communication solutions and processes that have increased business while reducing costs and dramatically enhancing their ability to serve their customers. We pride ourselves on providing world-class quality communications services 24 hours a day 365 ... read Apello reviews & insights
Apello has been providing professional communications services for over 75 years. In that time, we ... read Apello reviews & insights
$25 - $49/hr10 - 491934Salt Lake City, United StatesFront Office Solutions provides 24/7/365 exceptional and personalized live telephone answering services, virtual receptionist, Scheduling, call dispatch, and call center services that increase your business revenue. We specialize in after hours and 24 hour emergency services like plumbers, electricians, HVAC companies, contractors, but will customize services for any type of business of any size
Front Office Solutions provides 24/7/365 exceptional and personalized live telephone answering services, virtual receptionist, Scheduling, ... read Front Office Solutions reviews & insights
< $25/hr2 - 92012La Grande, United StatesExecutive Answering Service is one of the most reputable answering services in the industry, providing live telephone answering service, call center services, emergency dispatch, order entry and outsourcing services for 45 years, locally owned and operated by Megan Lipert-Murphy since 2000. With 24 hour, 7 day-a-week, live operator services, we currently serve more than 500 ... read Executive Answering Service reviews & insights
Executive Answering Service is one of the most reputable answering services in the industry, providing ... read Executive Answering Service reviews & insights
NA2 - 9Lincoln, United StatesSelect Call Centre has been serving the North American market for 50 years! At our core, we are focused on providing high quality customer service to and for our clients. Our Always Live service ensures that a friendly and informed voice is ready to serve whoever is on the other end of the line, whenever ... read Select Call Centre reviews & insights
Select Call Centre has been serving the North American market for 50 years! At our ... read Select Call Centre reviews & insights
$50 - $99/hr50 - 2491969Edmonton, CanadaBusiness Butler Business Centre is a local Serviced Office, Virtual Office, Call Answering Service provider. Business Butler, established since 2010, strongly believes in the concept of crowdsourcing and resource sharing. Business Butler’s goal is to help as many micro sized small and medium business (SME) owners as possible to stay lean and efficient while making ... read Business Butler reviews & insights
Business Butler Business Centre is a local Serviced Office, Virtual Office, Call Answering Service provider. ... read Business Butler reviews & insights
$25 - $49/hr10 - 492011Kuala Lumpur, MalaysiavOffice (Virtual Office) is a leading provider of Virtual Office service and business services in Malaysia and has over 10 years of experience servicing clients from all business segment and countries. All in all vOffice has served over 18,000 clients and you can be assured that we are committed to deliver the best possible customer ... read vOffice reviews & insights
vOffice (Virtual Office) is a leading provider of Virtual Office service and business services in ... read vOffice reviews & insights
$25 - $49/hr10 - 492003Kuala Lumpur, MalaysiaCustomer Support Philippines is one of the premier customer call centers in the Philippines, catering to large scale enterprises and small and medium businesses (SMBs) engaged in manufacturing, consumer electronics, technology and consumer electronics. We serve organizations from all over the world. Offering a fully integrated 24/7 call center service designed to grow the industry ... read Customer Support Philippines reviews & insights
Customer Support Philippines is one of the premier customer call centers in the Philippines, catering ... read Customer Support Philippines reviews & insights
$25 - $49/hr2 - 9Manila, PhilippinesImprove Customer Engagement With Live Call Answering As a business owner, you want to ensure the best possible experience for your clients. While bots and automated voice message systems can do the job, a live company representative provides a human touch that voicemail and live chat can’t give. Offer your customers urgent answers and solutions ... read On Call Centre reviews & insights
Improve Customer Engagement With Live Call Answering As a business owner, you want to ensure ... read On Call Centre reviews & insights
< $25/hr10 - 491971Ottawa, CanadaInbound Call Center Philippines is a leading outsourced call center provider in the Philippines. It offers the same type of quality of service that other huge BPO companies offer yet it offers these at a lower cost. Its roof houses top agents in the country as well as good support from strong IT resources. Businesses ... read Inbound Call Center Philippines reviews & insights
Inbound Call Center Philippines is a leading outsourced call center provider in the Philippines. It ... read Inbound Call Center Philippines reviews & insights
$25 - $49/hr2 - 9Mandaluyong, PhilippinesExtend Communications is leading edge in Ontario call centre technology. We provide inbound call centre and telephone answering services as well as emergency dispatch contracts to various corporate clients across Ontario and throughout other regions of Canada and the USA. Our call centre operations are based in Brantford Ontario, an hours drive west of Toronto, ... read Extend Communications reviews & insights
Extend Communications is leading edge in Ontario call centre technology. We provide inbound call centre ... read Extend Communications reviews & insights
$50 - $99/hr50 - 2491956Brantford, CanadaIndustries Custom Live Answering Services 70+ Years Answer 365 has been providing award winning service to customers since 1948. Telephone Answering is where our roots began. 70+ years later technology has allowed us to take messages and deliver services in many different formats ensuring you get the correct information, instantly.
Industries Custom Live Answering Services 70+ Years Answer 365 has been providing award winning service ... read Answer 365 reviews & insights
< $25/hr10 - 491948Halifax, CanadaPremier Answering Services has been helping small and medium businesses grow successfully for the last ten years. We provide you with a professional image ensuring all of your new and existing customers are not missing calls and taking business elsewhere. Most importantly, we free up your time to let you do what you do best ... read Premier Answering Services reviews & insights
Premier Answering Services has been helping small and medium businesses grow successfully for the last ... read Premier Answering Services reviews & insights
< $25/hr2 - 9Galway, IrelandIntercon Messaging is a Canadian-based, multiple award-winning, 24-hour Contact and Monitoring Centre that serves industries across North America. For over two decades, our business has provided a wide range of custom-designed answering services and monitoring solutions that are as unique as your business. Led by a leadership team with years of experience, we believe in ... read Intercon Messaging Inc. reviews & insights
Intercon Messaging is a Canadian-based, multiple award-winning, 24-hour Contact and Monitoring Centre that serves industries ... read Intercon Messaging Inc. reviews & insights
NA10 - 491996Drayton Valley, CanadaTitan SG is a consulting organization that specializes in aligning IT operations to the Business goals and objectives of our clients. We focus on helping IT departments attain a more effective integration into the organization to support the business vision, goals and results. Our consulting practices and related IT solutions deliver customized technology solutions to ... read Titan Solutions Group reviews & insights
Titan SG is a consulting organization that specializes in aligning IT operations to the Business ... read Titan Solutions Group reviews & insights
< $25/hr10 - 491999Calgary, CanadaAngel Answering Service is a state of the art call center and provides top quality communications solutions. Angel Answering Service has been in the call center business in Canada for over 40 years, supplying responsible, quality telephone answering service and web productivity solutions for our clients. We ensure positive customer contact 24 hours a day, ... read Angel Answering Service reviews & insights
Angel Answering Service is a state of the art call center and provides top quality ... read Angel Answering Service reviews & insights
< $25/hr10 - 49Vancouver, CanadaConnections Call Center offers a wide variety of telephone answering services, including live operator answering 24/7, personalized scripted messaging, custom greeting and answer phrases, as well as immediate or scheduled delivery of messages. Connections offers a wide variety of telephone answering services to meet individual company needs. Answering services offered include: Live telephone-answering 24/7. Personalized ... read Connections Call Center reviews & insights
Connections Call Center offers a wide variety of telephone answering services, including live operator answering ... read Connections Call Center reviews & insights
< $25/hr10 - 49Vancouver, CanadaWe can build customised answering and messaging solutions to suit the needs of your business. With our tailored Corporate Services, our Call Service operators can professionally answer every call 24/7 using your company’s name, just like your own personal receptionist. This allows your client to speak with a person, not a machine, which enhances their ... read Call Service reviews & insights
We can build customised answering and messaging solutions to suit the needs of your business. ... read Call Service reviews & insights
$50 - $99/hr50 - 249Melbourne, AustraliaWe offer your company a comprehensive phone answering service you can tailor to suit your business needs. Options include a basic answering service that ensures that your customers can speak with a real person 24/7, through to complex platform integrations including call routing and dedicated phone agents who can process sales and convert your leads ... read Fonebox reviews & insights
We offer your company a comprehensive phone answering service you can tailor to suit your ... read Fonebox reviews & insights
< $25/hr10 - 492008Sydney, AustraliaEstablished by Karen Glass in 2008, Time Well Spent has grown through word of mouth and our range of services has developed in response to our clients’ needs. Today, we have 10 Account Managers providing administration and reception services in our Cheltenham Office handling many long-term accounts. Offering continuity, tailored services and flexibility for busy ... read Time Well Spent reviews & insights
Established by Karen Glass in 2008, Time Well Spent has grown through word of mouth ... read Time Well Spent reviews & insights
< $25/hr10 - 492008Melbourne, AustraliaEnsure your phone is always answered, regardless of spikes in call volume or staffing issues Australian receptionists Your calls are answered by friendly professionals, based in Australia, to give a true representation of your business. 24/7 live call answering We operate all day, every day, so we can seamlessly answer your overflow calls whenever your ... read OfficeHQ reviews & insights
Ensure your phone is always answered, regardless of spikes in call volume or staffing issues ... read OfficeHQ reviews & insights
< $25/hr10 - 492003Sydney, AustraliaEvery business is unique, with their own journey story and set of challenges. At SOI, we don’t stop until we understand what makes your business tick. We want to understand and need to understand so we can support you in the best way we can and throughout your journey. Our business is your business! We ... read SOI reviews & insights
Every business is unique, with their own journey story and set of challenges. At SOI, ... read SOI reviews & insights
< $25/hr10 - 491999Sydney, AustraliaThe Message Centre is a business support services provider that handles all areas of communication and voice (Call Centre), data management and telecommunication solutions for businesses and organisations. Our business is 24/7 Australian-based, in Melbourne. We provide a personalised service with the ability to facilitate high complexity call answering solutions. We also offer several other ... read The Message Centre reviews & insights
The Message Centre is a business support services provider that handles all areas of communication ... read The Message Centre reviews & insights
< $25/hr10 - 491974Melbourne, AustraliaOur receptionists are local Australian professionals who work remotely from home offices. Because we make use of telephonists who work remotely we are able to keep our overheads to a minimum and consequently we can offer you our customers some incredibly competitive pricing for our world class service.We have a range of virtual offices to ... read Virtual Office Sydney reviews & insights
Our receptionists are local Australian professionals who work remotely from home offices. Because we make ... read Virtual Office Sydney reviews & insights
< $25/hr10 - 49Sydney, AustraliaWe are a professional Contact Management Service for discerning businesses who want all of their telephone calls, and other forms of contact from their customers handled in a professional and courteous manner and who want to maximise every business opportunity to its full. Our Professionally trained PA's ensure your calls are handled in the manner ... read Kendlebell Kimmage reviews & insights
We are a professional Contact Management Service for discerning businesses who want all of their ... read Kendlebell Kimmage reviews & insights
$100 - $149/hr10 - 492007Dublin, IrelandAt Arema Connect we specialise in customer conversations via voice, email or digital channels. We are a people business, our team is our biggest asset, and with one of the highest staff retention rates in the industry, our people are experts in representing our clients’ brands. We deliver best-in-class 24x7x365 Customer Service and Market Research ... read Arema Connect reviews & insights
At Arema Connect we specialise in customer conversations via voice, email or digital channels. We ... read Arema Connect reviews & insights
$100 - $149/hr50 - 2492001Cork, IrelandAlltel Australia empowers businesses with telecommunications technology designed to help them thrive amid a changing communication environment. Our solutions support SMEs and enterprises across multiple industries with a focus on seamless collaborations and flexible connections. As a trusted telecommunications provider, we continue working with clients from various sectors, including retail, banking, education and government, to ... read Alltel reviews & insights
Alltel Australia empowers businesses with telecommunications technology designed to help them thrive amid a changing ... read Alltel reviews & insights
< $25/hr10 - 492007Melbourne, AustraliaSilent Partner has been supporting businesses with virtual telephone and reception services for 25 years. Our highly trained team are here to answer calls on your behalf with a friendly and helpful tone. Live professional call answering services trained to process inbound calls into warm transfer, detailed messages, frequently asked questions, scheduled appointments, payments and ... read The Silent Partner reviews & insights
Silent Partner has been supporting businesses with virtual telephone and reception services for 25 years. ... read The Silent Partner reviews & insights
< $25/hr10 - 491998Sydney, AustraliaThe Answer Centre was established on 1st June 2000 and since then it has grown into one of the UK’s leading providers of Telephone Answering Services and Business Mailing Address Services. All of our staff are based in the UK and are highly trained professional call handlers with an outstanding telephone manner. Every single member ... read The Answer Centre reviews & insights
The Answer Centre was established on 1st June 2000 and since then it has grown ... read The Answer Centre reviews & insights
< $25/hr2 - 92000Edinburgh, United KingdomRuby Receptionist Services is owned by the Virtual Headquarters group. We provide telephone answering services to more than 2,000 Australian businesses and understand the challenges of trying to keep lots of balls in the air at the same time. Our aim is to take away a number of your time consuming administrative tasks and free ... read Ruby Receptionist Services reviews & insights
Ruby Receptionist Services is owned by the Virtual Headquarters group. We provide telephone answering services ... read Ruby Receptionist Services reviews & insights
< $25/hr10 - 49Sydney, Australia
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Strong execution but broader service mix. High-quality generalists - good fit if your project crosses multiple disciplines in one engagement.
Deeply specialised but with moderate market presence. Often the right pick when specialisation matters more than scale - boutique shops with deep technical chops.
Newer entrants and smaller boutiques. Higher risk but often the best price-performance - particularly for early-stage startups or non-mission-critical projects.
The 3 highest-scoring firms in the Industry Leaders quadrant. Each has both Core Competencies and 360-Performance ≥ 50. Click any card for the full profile.
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