Overview

About Addepto (part of KMS Technology)

Addepto (now part of KMS Technology) is a leading AI consulting company, recognized by Forbes, Deloitte, and Financial Times for delivering cutting-edge AI and data-driven solutions.

Addepto Team consists of experienced professionals able to cover all data-related areas. You don’t need to know what solutions will solve your business problem, just tell us more about the problem, and we will find the right solutions with Artificial Intelligence, Generative AI, Machine Learning, Data Engineering, Data Analytics and Business Intelligence.

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Focus

Service Focus of Addepto (part of KMS Technology)

How the team's effort is distributed across services.

Industries Focus

Client Focus

Small Business60%

Medium Business20%

Large Business20%

The Positioning

AI Tools & Purpose

The stack the team uses to move faster.

Claude

GenAI developments

Executive Interview

Executive Interview of Addepto (part of KMS Technology)

Edwin Lisowski

CGO

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Please introduce your company and describe your role within the organization.

I’m Edwin, CGO (Chief Growth Officer) and co-founder of Addepto. At Addepto, we specialize in AI, data analytics, and business intelligence solutions, helping companies leverage data-driven insights to enhance decision-making and drive innovation. As the CGO, I’m responsible for our sales and marketing strategy, ensuring that we connect with organizations that can benefit from AI-powered transformation. Our mission is to bridge the gap between raw data and actionable intelligence, enabling businesses to stay competitive in an increasingly data-driven world.

What inspired the founding of your company, and what is the story behind its inception?

Addepto was founded out of a passion for data, innovation, and the growing potential of artificial intelligence to transform businesses. The company’s inception was driven by the vision of bridging the gap between raw data and actionable insights, helping organizations harness the power of AI and machine learning to make smarter decisions.

The story began with a group of data enthusiasts who noticed that many companies were struggling to adopt AI solutions effectively. While there was a lot of buzz around big data and machine learning, few organizations had the expertise or infrastructure to implement these technologies in a meaningful way. Recognizing this need, Addepto was established to offer end-to-end AI and data science services—from strategy and development to implementation and support.

Since its founding, Addepto has evolved into a trusted AI consulting firm, delivering custom solutions across industries like finance, healthcare, retail, and manufacturing. Its growth is rooted in a commitment to technical excellence, client collaboration, and staying ahead of emerging trends in data science and AI.

What are the core values and principles that drive your company's culture, and how do you ensure alignment with these values across your team?

At Addepto, our company culture is driven by six core values that define how we work, collaborate, and deliver results:

1. Be committed as a team – We believe in teamwork and mutual support, ensuring that we succeed together and help each other grow.
2. Add value to the client – Our focus is always on delivering meaningful and impactful solutions that drive real results for our clients.
3. Innovate to elevate – We continuously push the boundaries of AI and data analytics, embracing innovation to create smarter, more effective solutions.
4. Deliver quality to be proud of – Excellence is at the core of everything we do. We take pride in delivering high-quality work that makes a difference.
5. Take initiative – We encourage a proactive approach, where every team member takes ownership, identifies opportunities, and drives positive change.
6. Stay open & kind – Transparency, respect, and kindness form the foundation of our workplace, fostering a supportive and inclusive environment.

To ensure alignment with these values, we integrate them into our daily operations, hiring processes, and performance evaluations. We actively promote open communication, recognize and reward employees who embody our principles, and create an environment where innovation, collaboration, and personal growth thrive.

Can you highlight some of the key achievements or milestones your company has accomplished since its inception?

Since its founding in 2018, Addepto has achieved several key milestones that have shaped our growth and success in the AI and data analytics industry:

1. Successful First AI Project (2018-2020):
Our journey began with the development of an AI-driven ERP system for a fitness club chain, which helped optimize sales and operations. This project validated our expertise and set the foundation for future growth.

2. Rapid Expansion and Global Reach (2020-2022):
We expanded our services beyond Poland, working with clients across Europe, the US, and Asia. Our reputation for delivering cutting-edge AI and analytics solutions enabled us to collaborate with Fortune 500 companies.

3. Building a Strong Expert Team:
Over the years, we’ve assembled a highly skilled team of data scientists, AI engineers, and business intelligence experts, allowing us to tackle complex challenges in various industries, including finance, healthcare, and manufacturing.

4. Recognized AI & Data Analytics Partner:
Addepto has become a trusted partner for enterprises looking to integrate AI-driven solutions into their business processes, helping companies leverage data for better decision-making.

5. Development of Proprietary AI Solutions:
We have designed and implemented advanced AI models, including machine learning-driven analytics tools and large-scale data processing systems that improve business efficiency.

6. Contributions to AI Innovation and Knowledge Sharing:
We actively share our expertise through industry events, blog content, and open-source contributions, reinforcing our commitment to advancing AI technology and best practices.

Each of these milestones reflects our commitment to innovation, client success, and excellence in AI and data analytics. Looking ahead, we continue to push boundaries and develop AI-powered solutions that drive business transformation.

We have helped companies like SITA, Hertz, Jabil, ABB, and Continental.

Could you explain your company's business model? Do you primarily operate with an in-house team or utilize third-party vendors/outsourcing?

Addepto operates primarily with an in-house team of data scientists, AI engineers, and consultants, which allows the company to maintain high quality, consistency, and direct control over project delivery. The business model is service-based, focusing on custom AI, machine learning, and data analytics solutions tailored to client needs.

Key components of Addepto’s business model include:

1. AI & Data Consulting: Helping clients identify opportunities for AI adoption and building strategies aligned with their business goals.

2. Custom AI & ML Development: Designing and implementing machine learning models, predictive analytics systems, and computer vision solutions.

3. End-to-End Project Delivery: From concept and development to deployment and ongoing support, all handled in-house to ensure seamless execution.

4. AI Team Augmentation: Providing skilled AI professionals to work directly with client teams on specific projects or as long-term extensions.

5. Training & Support: Educating client teams and offering support post-implementation to ensure long-term success.

How does your company differentiate itself from competitors in the industry?

Addepto differentiates itself in the AI and data analytics industry by combining deep technical expertise with a strong focus on delivering business-driven AI solutions. Here’s what sets us apart:

AI-First Approach
– We specialize in AI-driven solutions, helping companies leverage machine learning, predictive analytics, and intelligent automation to transform their operations. AI is at the core of what we do, not just an add-on.

Proprietary AI Product – ContextClue
– In addition to our AI consulting services, we have developed ContextClue, a graph-based knowledge retrieval system designed for engineers and technicians. ContextClue enhances productivity by simplifying access to technical documentation, making AI-driven knowledge management a reality for industries like manufacturing, energy, healthcare, and transportation.

End-to-End AI and Data Solutions
– Unlike many firms that focus solely on AI development or data analytics, we offer a complete suite of services, from data strategy and engineering to AI model deployment and business intelligence integration.

Business-Driven AI Implementations
– Our AI solutions are not just technically advanced; they are designed to drive real business value by improving decision-making, optimizing operations, and increasing efficiency.

Tailored and Scalable Approach
– Every client has unique challenges, and we customize our AI models to align with industry-specific needs. Our solutions are built to scale, supporting business growth over time.

Industry Expertise Across Sectors
– We have experience working with finance, healthcare, manufacturing, retail, and other industries, allowing us to deliver AI and analytics solutions that directly address sector-specific challenges.

Agile and Proactive Team
– Our team of data scientists, AI engineers, and BI specialists is highly skilled and proactive, always looking for ways to enhance our clients’ operations with AI-driven insights.

Commitment to Innovation and Quality
– We continuously push the boundaries of AI and data analytics, ensuring that our solutions are cutting-edge, reliable, and high-performing.

Long-Term Partnerships Over One-Time Projects
– We focus on building lasting relationships, offering ongoing AI support, optimization, and strategic consulting to ensure sustained success.

How would you describe the dynamics within your team, and how do you foster collaboration and teamwork to achieve common goals?

At Addepto, we foster a dynamic and collaborative team environment that balances transparency, innovation, and flexibility. Since we mostly work remotely, we place a strong emphasis on structured communication and teamwork to ensure alignment and efficiency. Here’s how we cultivate collaboration and a strong team spirit:

Regular Hands-On Meetings
– We hold frequent meetings where we share our plans, progress, and challenges. These sessions promote transparency, encourage open discussions, and provide a platform for team members to ask questions and stay aligned.

Developing Our Management Team
– Over the past year, we have expanded our leadership by recruiting several new team leaders. Strengthening our management capabilities has helped improve decision-making, project coordination, and team support.

Strategic Planning Sessions
– We conduct yearly and quarterly management planning to set clear goals and priorities. This ensures that everyone is working towards common objectives and that our strategy evolves with business needs.

Regular Team Integrations
– Despite working remotely, we prioritize team bonding through local meetups, an annual company-wide integration event, and a Christmas gathering. These events help strengthen relationships, foster a sense of belonging, and keep our team connected.

A Culture of Openness and Initiative
– We encourage employees to take initiative, share ideas, and contribute to innovation. Everyone has a voice, and we value proactive engagement in problem-solving and process improvement.

What measures do you take to support the professional development and growth of your employees? Do you offer training programs or opportunities for skill enhancement?

At Addepto, we are committed to fostering the professional development and growth of our employees by providing structured learning opportunities, career progression, and continuous feedback. Our approach includes:

1. Regular Feedback Sessions – We conduct structured feedback meetings twice a year, giving employees the opportunity to discuss their progress, set development goals, and receive guidance on their career growth.

2. Career Path System – We have a clear career progression framework that outlines growth opportunities within the company. Employees can see the steps needed to advance their careers, whether in technical or managerial roles.

3. Soft Skills Training – Professional development isn’t just about technical knowledge. We provide soft skills training, covering areas like communication, leadership, and teamwork, to help employees grow holistically.

4. Technical Training Programs – To keep our team at the cutting edge of AI and data analytics, we offer regular technical training sessions, workshops, and learning resources. These programs help employees stay up to date with the latest technologies and methodologies in the industry.

Could you share a notable success story or case study that exemplifies the impact your company has had on a client's business?

A notable success story comes from our work with a leading automotive manufacturer. The company faced challenges in virtual commissioning, a critical process in vehicle production, where they struggled with fragmented data and slow troubleshooting.

By implementing ContextClue, our AI-powered knowledge retrieval system, we provided engineers with real-time access to relevant data through knowledge graphs and AI-driven search. This allowed them to:

Cut troubleshooting time by 40%
Reduce engineering effort costs by 30%
Lower downtime risks by 50%

This transformation enabled faster, more efficient virtual commissioning and improved decision-making, demonstrating the significant impact of our AI solutions in optimizing manufacturing processes.

What industries do you primarily cater to, and do you have a significant percentage of repeat clients? If so, what is the ratio of repeat clients?

25% automotive, 25% manufacturing, 25% aerospace, 25% other.

What initiatives does your company undertake to foster innovation and stay at the forefront of industry trends? Do you invest in research and development projects?

Yes, Addepto places a strong emphasis on innovation and continuous learning as core parts of its culture and strategic direction. The company actively invests in research and development (R&D) to stay at the forefront of AI, machine learning, and data science advancements.

Here are some key initiatives Addepto undertakes:

1. Internal R&D Projects: A dedicated team explores emerging technologies like generative AI, deep learning, and edge computing. These projects often lead to internal tools, proof-of-concept solutions, or new service offerings.

2. AI Lab & Knowledge Sharing: Addepto runs an internal AI Lab where experts experiment with cutting-edge techniques. The company also encourages knowledge sharing through technical workshops, hackathons, and regular team learning sessions.

3. Collaborations with Academia: Addepto partners with universities and research institutions for joint projects, internships, and access to the latest academic insights in AI and data science.

4. Thought Leadership & Content Creation: The company regularly publishes whitepapers, case studies, and technical blogs to stay engaged with the AI community and showcase innovations.

5. Participation in Industry Events: Addepto is active in global AI and tech conferences, both as attendees and speakers, which keeps the team informed on emerging trends and benchmarks.

Through these efforts, Addepto ensures that its solutions remain future-ready and competitive in a rapidly evolving market.

Please share some of the most sought-after services that clients approach your company for.

AI Strategy & Consulting
AI & Machine Learning Solutions
Enterprise knowledge management systems
AI knowledge graphs for manufacturing
Data Engineering & Big Data Processing
Computer Vision & Image Processing

How do you build and maintain strong relationships with your clients, and what mechanisms do you have in place for gathering and acting upon client feedback?

Regular Meetings with Delivery and Partnership Managers – We ensure continuous communication with our clients through regular check-ins with our delivery and partnership managers. These meetings provide an opportunity to review project progress, address concerns, and adjust strategies as needed.

NPS (Net Promoter Score) – We actively measure client satisfaction using the NPS system, allowing us to gauge how likely clients are to recommend our services. This feedback helps us identify areas of strength and areas where we can improve.

Open Communication – We prioritize open and transparent communication throughout our partnership. Clients can always reach out to discuss their needs, share feedback, or request updates. This creates a collaborative environment where issues are addressed promptly.

Constant Feedback – We believe in constant feedback loops, ensuring that both our clients and team members are aligned at every stage. We encourage clients to provide ongoing feedback, which allows us to fine-tune our solutions and ensure we’re meeting their expectations.

How has your company adapted to changes and challenges in the business landscape, and what strategies have you employed to ensure resilience and sustainability?

Addepto has adapted to changes and challenges in the business landscape through a combination of agility, strategic foresight, and a client-centric mindset. The company’s approach to resilience and sustainability focuses on both operational flexibility and long-term value creation.

Here are key strategies Addepto has employed:

1. Agile Delivery Model: By embracing agile methodologies, Addepto is able to quickly respond to client needs, shifting priorities, and evolving project scopes, ensuring smooth execution even in uncertain environments.

2. Diversified Client Portfolio: Serving multiple industries across different geographies helps reduce dependency on any single market, providing stability during sector-specific downturns or global disruptions.

3. Remote-First & Digital Collaboration: Addepto smoothly transitioned to a remote-first approach during global challenges like the COVID-19 pandemic. The company continues to leverage digital tools for collaboration, enabling it to attract global talent and serve clients efficiently across borders.

4. Continuous Upskilling: Investing in employee development and technical training has ensured that the team remains equipped to tackle new technologies and shifting client demands.

5. Focus on Long-Term Partnerships: Rather than one-off projects, Addepto aims to build long-term relationships with clients through trust, consistent delivery, and scalability, creating a steady pipeline and mutual resilience.

What payment structure do you typically follow when billing clients? Is it Pay per Feature, Fixed Cost, or Pay per Milestone (phases, months, versions, etc.)?

Fixed Cost, or Pay per Milestone (phases, months, versions)

Addepto typically follows a flexible payment structure tailored to the nature of the project and client preferences. However, the most common models include:

1. Pay per Milestone: This is the preferred structure for larger, phased projects. Clients are billed based on the successful delivery of predefined milestones, such as project phases, modules, or versions. It ensures transparency, progress tracking, and mutual accountability.

2. Fixed Cost: For well-defined, smaller-scope projects with clear requirements, Addepto offers a fixed-price model. This gives clients budget predictability and is ideal for proof-of-concept or MVP solutions.

3. Time & Material (T&M): For long-term or evolving projects—especially under team augmentation—Addepto uses a time-based billing model, where clients are charged based on the actual hours or days worked by team members.

4. Dedicated Team Pricing: When clients engage Addepto for extended AI team augmentation, a monthly or quarterly billing model is applied based on the composition and duration of the team.

What technological capabilities does your company possess, and are there any ongoing or planned investments in technology infrastructure or tools to enhance your services?

Addepto is actively investing in next-generation AI tools and modern development practices to enhance project delivery, code quality, and overall efficiency. A key part of this strategy includes the adoption of Generative AI coding tools that streamline development workflows, boost productivity, and ensure faster time-to-value for clients.

One major initiative includes building and integrating proprietary AI-powered tools like:

ContextClue – An internal assistant that helps teams quickly understand complex codebases, project documentation, and domain-specific logic. It enables smoother onboarding, faster debugging, and better cross-team collaboration.
ContextCheck – A smart code review assistant that ensures code consistency, best practices, and framework alignment. It helps catch bugs early, enforces coding standards, and reduces tech debt.

These tools, combined with GenAI-enhanced development environments, allow Addepto to deliver projects faster, more accurately, and within structured delivery frameworks. This approach not only improves quality and maintainability but also adds scalability to handle complex, multi-layered AI solutions efficiently.

By embedding AI into its own workflows, Addepto ensures that it’s not just building smart systems for clients, but also operating as a truly AI-enabled company.

Where we are

Locations (1)

Offices where Addepto (part of KMS Technology) operates.

Headquarter

Poland

Swieradowska 47
Warsaw, Masovian Voivodeship 02662

+1 929 321 9291