Markus never used a single jargon in the entire development process, he made sure we were always in the loop on the work being done. Sometimes its too much information but we never felt left out though the 3 months it took to complete our ecom site. Markus continues to manage the site and newsletter.
What do you like most about the company?
Communication and customer involvement
What they should improve on?
Sometimes the information can be too much for people who do not understand technology, a little more handholding would be appreciated through the database aspects.