Please introduce your company and give a brief about your role within the organization.
Argentics is an AAA Game Development company. We can handle all the production pipeline stages of A to Z to develop games of any complexity for all major platforms. As the CEO I’m responsible for keeping the highest quality of our services and products. This includes making sure that we have the right experts on board, and that the company atmosphere helps everyone in the team to unfold his/her potential.
What is the story behind starting this company?
Good games were my childhood passion that evolved into a curiosity to understand what a good and addictive game is and how to make one. My interest in game development was accompanied by attempts to make games, and meet like-minded people to share experiences. All this led to an aspiration to develop outstanding games.
Argentics is a mix of strong desire and being lucky to meet and gather the right and professional teammates with the right values and create an atmosphere that would help everybody to work effectively. After all, Argentics is a strong team of amazing people who love games and praise high quality.
What is your company’s business model in-house team or third-party vendors/ outsourcing?
We provide end-to-end game development services that are based on a 100% in-house team.
How does your company differentiate itself from the competition?
We rely on seasoned crew members who have solid hands-on experience creating games of various genres. With all the cool art and development ninjas on board, our production pipeline has proven to be effective across numerous projects. We expect those willing to join our friendly ranks to have a solid professional track record and share our values. Our team strives for perfectionism at all production levels to offer the best to our Clients. Having the right chemistry between all teammates has always been the cornerstone of our highly efficient and stable production.
Now, there is another thing. To be at most helpful to our Clients we adhere to a proactive approach at all stages: from inception through game design, concept art, game mechanics to monetization.
What industries do you generally cater to? Are your customers repetitive? If yes, what ratio of clients has been repetitive to you?
We believe that game technologies come in handy across multiple industries: marketing, education, and medicine. Our team built a few products for Clients from the mentioned domains.
Over the last few years, we decided to focus on Game Development, and now 100% of our clients are game development companies.
Please share some of the services that you offer for which clients approach you the most for?
We offer various services, from game design creation to concept art and modeling, through development and eventual post-release support. As of the present, our team is mostly focused on end-to-end game development services.
Also, we are eager to help when our Clients need a hand with big pieces of complex artwork.
What is your customer satisfaction rate according to you? What steps do you take to cater to your customer’s needs and requirements?
We've been able to ensure a high satisfaction rate by relying on our experience and industry best practices. The quality inception phase is fundamental to understanding the Client’s needs and hence to the success of the entire project. Once we get on the same page with our Clients with respect to key needs and requirements, we build an effective communication pipeline.
What kind of support system do you offer to your clients for catering to their queries and issues?
The very nature of the projects we work on implies tight cooperation with our clients on a regular basis. It’s safe to say that our teams get intertwined in a way. We keep in touch simultaneously using multiple tools ranging from email and chats to repositories and kanban charts.
What kind of payment structure do you follow to bill your clients? Is it Pay per Feature, Fixed Cost, Pay per Milestone (could be in phases, months, versions etc.)
Normally we work on Pay per Milestone terms on a monthly basis.
Do you take in projects which meet your basic budget requirement? If yes, what is the minimum requirement? If no, on what minimum budget you have worked for?
We understand that we can serve our best only when our team handles a project end-to-end. Our secret is in the synergy of different departments that allows us to achieve the best outcome. So it’s more about the project that we get and chemistry with a Client and less about the budget.
What is the price range (min and max) of the projects that you catered to in 2021?
We are open for mid and large-scale projects. It’s really more about chemistry with Clients and projects than about specific budget caps.
Where do you see your company in the next 10 years?
We believe we will be one of the world's most famous game development companies.